The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Calle Quinta Avenida 5, Gonzalo Guerrero
8.3
295 reviews

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This property has been featured in "48 Resorts In Playa-Del-Carmen ".

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Room Types Available

Junior Suite
  • Max 3 Adults
    •

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    The spacious triple room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This triple room features a minibar, a tea and coffee maker, a flat-screen TV and a balcony. The unit offers 1 bed.

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    Standard King Room
  • Max 3 Adults
    •

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    The spacious triple room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

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    Superior King Suite
  • Max 3 Adults
    •

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    This triple room features a hot tub. The spacious triple room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring a balcony, this triple room also provides a minibar, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

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    King Room with Balcony
  • Max 3 Adults
    •

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    The spacious triple room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This triple room features a minibar, a tea and coffee maker, a flat-screen TV and a balcony. The unit offers 1 bed.

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    Superior King Room
  • Max 3 Adults
    •

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    The spacious triple room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The triple room features tiled floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

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    Superior Queen Room
  • Max 4 Adults
    •

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    The spacious quadruple room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The quadruple room features tiled floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

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    About This Property

    Attractively set in the centre of Playa del Carmen, The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton features air-conditioned rooms with free WiFi, free private park (Read More)ing and room service. Among the various facilities are a garden, a terrace, as well as a bar. The resort provides an outdoor swimming pool, fitness centre, nightclub and a 24-hour front desk. The rooms at the resort are fitted with a seating area, a flat-screen TV and a safety deposit box. The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton offers some rooms that have a balcony, and rooms come with a private bathroom with a shower and a hairdryer. All rooms include a desk. An American breakfast is available each morning at the accommodation. At The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton you will find a restaurant serving Japanese and international cuisine. Vegetarian, vegan and gluten-free options can also be requested. Popular points of interest near the resort include Playa del Carmen Beach, Playacar Beach and ADO International Bus Station. The nearest airport is Cozumel International, 36 km from The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton, and the property offers a paid airport shuttle service.

    The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton is featured in

    Guest Ratings For This Property

    8.3
    Based on 295 Reviews
    100% verified reviews

    Comfort

    9.0

    Cleanliness

    8.98

    Value For Money

    8.27

    Facilities

    8.47

    Guest Reviews

    Georgia
    solo traveller
    10.0
    Exceptional
    Beautiful hotel!
    Highly recommend! Food was excellent and the hotel is within walking distance to the beach and shops!

    Published on 22 Dec 2023

    Alyona
    young couple
    1.0
    Bad
    Starting from the check in - frustrated staff that doesnt know even the basics rules of hospitality such as greetings a
    Location
    Everything

    Published on 04 Dec 2023

    Ghazala
    young couple
    1.0
    Bad
    uncomfortable stay
    The all inclusive was a great deal. The staff was amazing. The food was amazing. The drinks were bottom shelf but the bar tenders made them awesome. Services at the pool bar were AMAZING. Location was also at centre of shopping area and restaurants.
    The bed was broken and shifted to a side so me and my partner didnt sleep the whole night. We were so uncomfortable. When I complained the next day the staff said or did nothing but say sorry. Also there was LOUD noise from the club below till 3 :00 a.m. It was so loud that I felt I was there. The staff should have told us there would be that problem. I get cheated of my vacation by a terrible terrible night.

    Published on 11 Nov 2023

    Pietro
    review category business travellers
    10.0
    Exceptional
    Eccellente. Da ritornare
    All inclusive concept Friendly staff Bar staff exceptional
    Difficulty eating at the restaurant when it rains. You can eat only in the room or if you are lucky you can be accommodated to the Asian restaurant

    Published on 28 Oct 2023

    Ignacio
    young couple
    8.0
    Very good
    Great place & staff | Top location
    It was very clean and w/ a very good location. The staff is just amazing, specially Erika, Sara, Alejandro, Jorge, Ivn and Rubn.
    There arent many food choices but the menu is enough and tasty.

    Published on 02 Oct 2023

    Ms.
    solo traveller
    5.0
    Passable
    Hotel room is nice but some of the staff is not so much nice especially for an all inclusive resort
    The room was nice, the cabinets in the clothes closet needed to be painted. But the bed slept amazingly. The room and bathroom was clean. The location is great.
    Some of the staff were arrogant. I wasn't served for dinner and I wasn't offered any activities. Room service was ok. On the day I I went to the roof top restaurant twice once for lunch. I had to go to the bar and ask for a drink because no one came to my table to serve me. The 2nd time I went up to dinner. I still wasnt served. The waitress came up and asked me are you dining alone, I said yes, then she took the other chair away. I was about to tell her what I wanted to order but she walked away to another table. I waited patiently for about 20 minutes then I left and ended up going out to eat on 5th Avenue to go get me something to eat or drink. Because I am black female traveling alone I don't deserve to be ignored and treated like I'm a three headed monster. I will not be returning to this hotel. The guy at the front desk was very arrogant and smug. He charged my credit card. When I already paid using affirm on booking.com. I thought the charge would fall off but it hasn't as of yet. Also the plumbing is bad they expect people to throw the toilet tissue you wipe your ass with in a garbage can or else the toilet will clog up, like mines, and I had to call maintenance. Also they overcharge for airport shuttle service, so I found cheaper private transportation to and from the hotel.
    (Read More)

    Published on 10 Sep 2023

    Jefferson
    family with young children
    7.0
    Good
    Good
    -Very attentive employees
    -Toilet kept clogging -drinks arent any good

    Published on 04 Sep 2023

    Gaysha
    solo traveller
    9.0
    Superb
    Look no further when in Playa del Carmen.
    The food, rooms, facilities, and atmosphere.
    I liked everything.

    Published on 02 Sep 2023

    Yuri
    young couple
    9.0
    Superb
    Superb
    as refeies do all inclusive so muito limitadas

    Published on 28 Aug 2023

    Leonie
    group
    10.0
    Exceptional
    Perfect!
    This hotel was beyond my expectations. The location is absolutely perfect and the staff was very helpful and accommodating. The food and drink were great as well. I'd definitely stay here again and recommend it to others.
    I wish we could've been able to rent beach chairs and umbrellas.

    Published on 17 Aug 2023

    Location & Nearby Places

    Centro (0.8 Km from city center)

    Calle Quinta Avenida 5, Gonzalo Guerrero

    4 Nearby Attractions

    Explore the Mayan ruins

    1.2 km

    Visit a Cenote

    1.5 km

    Beach Time

    3.3 km

    Eco-parks

    7.9 km

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

    See All Facilities

    All Facilities for The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

    Category Facilities
    Activities Live music/performance, Happy hour.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, parking, wifi.
    Miscellaneous Adult only, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails.
    Bathroom Private bathroom, Toilet paper, Hairdryer, Sauna, Shower, Toilet.
    Room Amenities Sofa, Hypoallergenic, Air conditioning, Wardrobe or closet, Desk, Private entrance, Seating Area, Safety deposit box, Hot tub, Tile/marble floor, Socket near the bed.
    Food & Drink Wine/champagne, Restaurant, Minibar, Dining table, Special diet menus (on request), Outdoor dining area, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Wake-up service, Key access.
    Media & Technology iPod dock, TV, Laptop safe, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Invoice provided, Tour desk, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    Entertainment and family services Evening entertainment, Nightclub/DJ, Board games/puzzles, Entertainment staff.
    Pool and wellness Steam room, Massage, Beauty Services, Spa/wellness packages, Back massage, Body scrub, Spa lounge/relaxation area, Waxing services, Foot massage, Make up services, Body wrap, Fitness centre, Couples massage, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Spa and wellness centre, Full body massage, Massage chair, Hand massage, Sun loungers or beach chairs.
    Transport Airport shuttle, Airport shuttle (additional charge).
    Outdoor & View Terrace, View, Balcony.

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