Park Hotel Principe

Via Montalbano 19
8.0
1274 reviews

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This property has been featured in "50 Best Hotels In Lugano ".

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Room Types Available

Classic Double Room
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    This room features a seating area and a flat-screen TV. A private bathroom is fitted with a bath tub or a shower and free toiletries.The city tax is mandatory for children from 14 years upwards.

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    Modern Double Room
  • Max 2 Adults
    •
  • 4 Photos available
    •

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    This stylish room features a seating area and a flat-screen TV. A private bathroom is fitted with a bath tub or a shower and free toiletries.

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    Family Room (2 Adults + 2 Children)
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    This room comes either with one large room or 2 rooms with a connecting door (depending on availability). There is seating area and a flat-screen TV. A private bathroom is fitted with a bath tub or a shower and free toiletries.

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    Classic Double Room Self Check-In Only
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    A seating area with a flat-screen TV, a desk and a private bathroom are offered in this spacious double room.

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    Modern Double Room Self Check-In Only
  • Max 2 Adults
    •
  • 4 Photos available
    •

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    A seating area with a flat-screen TV, a desk and a private bathroom are offered in this spacious double room.

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    About This Property

    Set amidst a peaceful garden on top of the Collina d´Oro Hill, the Park Hotel Principe offers a heated outdoor pool and 2 tennis courts. Free WiFi is available in all areas and free outdoor parking s (Read More)paces are featured, as well. Each unit at the property is spacious and elegantly furnished and comes with air conditioning and satellite TV with pay-per-view channels. Some feature a terrace, while others feature a veranda with a small private garden. During peak season, the Park Hotel Principe offers a courtesy shuttle into town and to the train station several times a day. A private, covered car park is available for an extra charge. Guests at the property can access the heated outdoor swimming pool free of charge. Further amenities include a fitness room, a sauna and a solarium. A bicycle rental is available on site, as well. A varied breakfast featuring home-made pastries is provided all year long.

    Park Hotel Principe is featured in

    Guest Ratings For This Property

    8.0
    Based on 1274 Reviews
    100% verified reviews

    Comfort

    8.47

    Cleanliness

    8.42

    Value For Money

    7.8

    Facilities

    7.96

    Guest Reviews

    Sandra
    with friends
    4.0
    Disappointing
    Bad & abandoned old style ghost hotel!!!
    I like the bedroom size: very big!
    Looked like a abandoned hotel; there were nobody inside of the hotel, no workers and almost no guests! Too kreepy for me! Was cristmas season and had no proper decoration! The fountain at the entrance was empty and dirty. The rugs and carpets were extremely dirty; it lookel like that someone was killed on the floor of the bedroom. The garden was also in bad shape! There is not a spa just a small sauna that they had to turn on in the midle of the day for us! CRISTMAS DINNER qas in another hotel nearby, the dinner was poorly presented and tasted horrible. BREAKFAST was ok but with the daylight we could see all the lack of care with hotel!!! Bed was dirty EXTREMELY EXPENSIVE VOR HIS REAL VALUE!
    (Read More)

    Published on 04 Jan 2024

    Lesley
    solo traveller
    6.0
    Pleasant
    Beautiful room but a weird solitary experience.
    My room/suite was exceptional. I was only there for one night and, in that time, saw no-one. At the end of a long drive, the last thing I wanted was a self check in, passport and all. Weird experience overall.
    Automated self-check-in

    Published on 19 Dec 2023

    Constantine
    review category business travellers
    7.0
    Good
    The issues reported should be well addressed to the travellers , also through booking.com as it must be clear that this
    Location, room space amenities
    -Self check in, We always arrive late in the evening between 8-9pm, where every time something goes wrong but there is noone to assist and you have to go to the reception of the Villa leopoldo to ask for assistance. - no twin rooms available, despite the fact that we booked for a twin room (and we explicitly requested by special note) with my co traveler (obviously not a couple) we were given a very nice room but with double bed. Then we had to wait until someone from Villa leopoldo came to give another room which supposed to be twin but actually was a double with two separate beds which we had to move somewhere else within the room and all of these at 23:30 after one day drive from Germany The room was rather dirty as it appeared that they do not use often (spiders on the walls dirt on the heating devices dirty beds at the area connected to each other etc. ) Staff advised that these rooms are not renovated and somehow we should know that! This is a very nice hotel within superb greenery super spacious rooms super spacious bathrooms and its the 5th time we are staying there . However it must be clear that this hotel does not offer twin rooms.Booking.com must amend the procedure so there will not be an option for twin rooms.
    (Read More)

    Published on 17 Dec 2023

    Michele
    family with young children
    4.0
    Disappointing
    Disappointing
    The location. The rooms were large.
    Super old. Like extremely old. Urgently needs a renovation.

    Published on 19 Nov 2023

    Claudiu
    review category business travellers
    8.0
    Very good
    Nice stay, great for longer periods and vacation
    Spacious, nice and clean Outdoor pool is great Friendly staff Spa/sauna is being renovated and will be great Breakfast for one day
    Renovation in front of the room at the spa and therefore, you had to go for the spa/sauna to go to the other building Breakfast if one stays multiple days then it gets very repetitive.

    Published on 09 Nov 2023

    Stephanie
    young couple
    5.0
    Passable
    quite outdated structue, too big building which breathes the emptiness
    Very good bed. Breakfast was excellent! huge variety of freshly prepared food. extra friendly young man serving us.
    Orientation within the building!! We had never been to this place before. It was evening. after parking the car in the garage, there was no information of the existence of 2 elevators! we were lost with our luggage in deserted long corridors. no soul around to help. Not a smooth welcome, loosing time after a long day driving. the location did not allow us to walk into town. Taxi necessary.

    Published on 06 Nov 2023

    Maxence
    review category business travellers
    1.0
    Bad
    Bad
    Have not been and could not get a refund

    Published on 31 Oct 2023

    Lei
    family with young children
    7.0
    Good
    Big size room
    We booked a double room for 3 people with an extra bed. We love the size of the room, it is very big! The hotel is decorated in ancient roman style.
    1/ the hotel is co-managed by another 5 stars hotel nearby, so we had to walk to another hotel to check in; 2/ the big issue about the room is that we did not found air circulation in the bathroom, so the bathroom is extremely hot!

    Published on 28 Oct 2023

    Alice
    review category business travellers
    4.0
    Disappointing
    Will not recommend to anyone
    This property needs total renovation and cleaning. Staffs not helpful.

    Published on 24 Oct 2023

    Alexey
    family with young children
    4.0
    Disappointing
    Disappointing
    Great location!
    Very old and in need of major renovation. Shower is very uncomfortable.

    Published on 28 Sep 2023

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    Top Facilities

    parking

    wifi

    pool

    bar

    food

    See All Facilities

    All Facilities for Park Hotel Principe

    Category Facilities
    Activities Bike tours, Tennis equipment, Cycling, Live sport events (broadcast), Tennis court, Horse riding, Hiking, Walking tours, Canoeing, Golf course (within 3 km), Table tennis.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, parking, wifi.
    Miscellaneous Family rooms, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Air purifiers, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Shower, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Safety deposit box, Ironing facilities, Heating, Hardwood or parquet floors.
    Food & Drink Wine/champagne, Restaurant, Minibar, Packed lunches, Fruits, Special diet menus (on request), Kid meals, Room service.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Linen, Wake-up service, Lockers.
    Media & Technology TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Garden.
    Reception services 24-hour front desk, Express check-in/check-out, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Kids' outdoor play equipment, Kids' club, Children's playground, Babysitting/child services.
    Pool and wellness Sun umbrellas, Solarium, Massage, Fitness centre, Fitness classes, Fitness, Spa facilities, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Car hire, Public transport tickets, Shuttle service (additional charge), Shuttle service, Shuttle service (free).
    Outdoor & View Terrace, View, Garden view.

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