Pestana Casino Park Hotel & Casino

Rua Imperatriz Dona Amélia
8.2
3428 reviews

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This property has been featured in "50 Best Hotels In Funchal ".

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Room Types Available

Classic Twin Room with Garden View
  • Max 2 Adults
    •
  • 1 Photo available
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    This room features picturesque views of the garden.Please note that this room type cannot accommodate extra beds.

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    Classic Twin Room with Partial Sea View
  • Max 2 Adults
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    This room features partial views of the sea.Please note that this room type cannot accommodate extra beds.

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    Classic Twin Room
  • Max 2 Adults
    •
  • 1 Photo available
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    This room features panoramic views of the surrounding mountains.Please note that this room type cannot accommodate extra beds.

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    Suite
  • Max 2 Adults
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  • 1 Photo available
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    The suite has a separate living room area with sofas and chaise longue in front of a flat-screen TV. There is also a spacious balcony with seating.

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    Family Room
  • Max 2 Adults
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    Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar.

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    Triple Family Room
  • Max 3 Adults
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    Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar. The unit offers 3 beds.

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    Triple Suite
  • Max 3 Adults
    •
  • 1 Photo available
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    Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar and a seating area. The unit offers 3 beds.

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    Family Room (2 Adults + 2 Children)
  • Max 2 Adults
    •

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    Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar. The unit has 2 beds.

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    Twin Room with Garden View
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 3 beds.

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    Triple Room with Garden View
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

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    Twin Room with Partial Sea View (2 Adults + 1 Child)
  • Max 2 Adults
    •

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    Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This twin room has air conditioning, soundproof walls, a flat-screen TV with cable channels and a balcony. The unit has 3 beds.

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    Triple Room with Partial Sea View
  • Max 3 Adults
    •

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    Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. Featuring a balcony, this triple room also provides air conditioning, soundproof walls and a flat-screen TV with cable channels. The unit offers 3 beds.

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    About This Property

    Overlooking the Bay of Funchal, this well designed hotel provides luxury accommodation within Santa Caterina Park. There is a spa with pools for relaxation and a casino and discotheque for entertainm (Read More)ent. Featuring private balconies, all rooms at the Pestana Casino Park Hotel & Casino come with seating areas and satellite LCD TVs. Many guest rooms provide a panoramic view of the Atlantic Ocean. Pestana’s 6 dining venues include the Panoramic Restaurant with far-reaching views of the Bay and pool area. The Aqua overlooks the hotel’s gardens and casino, while the sunset Restaurant offers a varied menu and a cocktail bar. Guests can relax in the indoor or outdoor pools, exercise in the fitness centre or enjoy one of the quality treatments available from the Pestana Spa. The hotel arranges diverse recreational activities including hiking and diving. Pestana Casino Park is just a 5-minute walk from the town centre and 30 minutes’ drive from Madeira Airport. Parking is available on site, upon an extra fee.

    Pestana Casino Park Hotel & Casino is featured in

    Guest Ratings For This Property

    8.2
    Based on 3428 Reviews
    100% verified reviews

    Comfort

    8.51

    Cleanliness

    8.5

    Value For Money

    7.96

    Facilities

    8.23

    Guest Reviews

    Fabio
    family with young children
    9.0
    Superb
    Superb
    The staff was super friendly, from the doorman, to the receptionists and the restaurant staff. The breakfast was amazing! super fresh food and an incredible varied selection. The location is also really good.
    The buffet dinner was nothing special and definitely not money worth - it costed us 33/person + drinks. The outside walls are not that thick, since we could hear party music all night (Christmas season).

    Published on 31 Dec 2023

    Yola
    solo traveller
    10.0
    Exceptional
    Perfect
    Everting was perfect. I went to celebrate my birthday and the staff on breakfast did surprised me with a small cake and candle and them did sing a birthday to me, I didnt expected nothing like that, them treated me like family after that them made another surprise, they knocked on my room to wish me a happy birthday with a bottle of champagne, they made my day very special. I loved everything and everyone at the hotel. The staff are really friendly and helpful them treat the guests with excellence and making the experience do memorable. I give 100 stars. This hotel inspired me to make my videos on YouTube where I will talk about the best hotels and experiences I have stayed in. I would like to thank the entire hotel team for the wonderful experience. I will back very soon
    (Read More)
    I loved everything

    Published on 24 Dec 2023

    Stephen
    young couple
    8.0
    Very good
    Great place to stay for a reasonable price
    Great location and a nice venue with good facilities. Staff are very helpful and our stay was good value
    No restaurant at the hotel means you are likely to eat elsewhere. There is an evening buffet but its not great compared to the nearby restaurants

    Published on 23 Dec 2023

    Marcin
    family with young children
    8.0
    Very good
    Very good, but they can improve their service
    Great location and view, friendly staff.
    Both sinks have been blocked (room 237) and there are lots of mosquitos in an indoor swimming pool, you can't sit and relax there. The children's playground was closed (i.e. slide).

    Published on 17 Dec 2023

    Joanne
    young couple
    9.0
    Superb
    Our stay here was excellent and we will definitely be returning. .
    The location was close to Funchal old town and Catarina Park was a couple of minutes walk away . The views were spectacular from the hotel. The pools and grounds were kept immaculately. The communal areas were vast and very relaxing. There was a great choice of food for breakfast and served until 11 . All of the staff were professional and friendly. Check out was 12 pm with a free 2 hr extension if your room wasnt required.
    Slightly tired room furnishings.

    Published on 16 Dec 2023

    Joyce
    young couple
    8.0
    Very good
    Pleasant stay. Staff friendly and helpful.
    Location.Good breakfast
    Outdoor pools not heated - too cold to swim.

    Published on 15 Dec 2023

    Michelle
    with friends
    6.0
    Pleasant
    As above the hotel was really 3 star and spa facilities spolit our stay. Staff were friendly especially bar staff.
    Restaurant and breakfast very nice, and bar area
    The bedrooms were very dated and needed decorating and modernising. This hotel was definitely NOT. 5 star !! We were so disappointed by the rooms and the spa facilities, all pools were freezing, hot tub had no bubbles working and loungers by roof top pool were dirty. There were no tea and coffee facilities in our room and if we wanted a cup of tea brought up they were charging 8 just for service charge!! 3 star would be a fair representation of this hotel

    Published on 13 Dec 2023

    Ann
    young couple
    8.0
    Very good
    We enjoyed ourselves and if the rooms had what you would expect from a 5* I would have given a 10 .
    Stunning views , spacious and the staff were all lovely . Lovely comfortable bed . Food was good .
    For a 5* you would expect decent toiletries supplied . We just got a bottle of shampoo, no Soap etc . A Tea/coffee tray should be supplied without having to request one , and it should be restocked daily . This was never restocked -disappointing .

    Published on 12 Dec 2023

    Thelma
    young couple
    5.0
    Passable
    Well i could send you pictures of the cockroach in my bathroom

    Published on 11 Dec 2023

    Tams
    young couple
    7.0
    Good
    Good
    Restaurant, view,
    It could use the renovation!

    Published on 10 Dec 2023

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

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    All Facilities for Pestana Casino Park Hotel & Casino

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Hiking, Snorkelling, Tennis court, Fishing, Themed dinner nights, Diving.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, parking, wifi.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Family rooms, Facilities for disabled guests, Soundproof rooms, Lift.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Bidet, Free toiletries, Hairdryer, Sauna, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Safety deposit box, Interconnected room(s) available, Heating, Socket near the bed, Air conditioning, Desk, Carpeted.
    Food & Drink Room service, Restaurant, Minibar, Outdoor furniture.
    Safety & security Smoke alarms, Fire extinguishers.
    Cleaning services Dry cleaning, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock.
    Media & Technology Laptop safe, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
    Common areas Games room, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Tour desk, 24-hour front desk, Currency exchange.
    Physical distancing Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Children's playground, Indoor play area, Board games/puzzles, Babysitting/child services, Casino.
    Pool and wellness Massage, Spa lounge/relaxation area, Foot massage, Fitness centre, Spa facilities, Hammam, Back massage, Hot tub/Jacuzzi, Couples massage, Neck massage, Head massage, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
    Transport Car hire, Shuttle service (additional charge), Shuttle service.
    Outdoor & View Mountain view, View, Balcony, Garden view.

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