The Cliff Bay - PortoBay, Funchal

This property has been featured in "50 Best Hotels In Funchal ".

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Room Types Available

Standard Room

Max 3 Adults

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Air-conditioned room with a cable TV and DVD player. A buffet breakfast is included.Please note that the 3rd person sleeps in an extra bed.

Room with Side Sea View

Max 3 Adults

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Air-conditioned room with a cable TV and DVD player. A buffet breakfast is included.Please note that the 3rd person sleeps in an extra bed.

Room with Sea View

Max 3 Adults

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Air-conditioned room with a cable TV and DVD player. A buffet breakfast is included.Please note that the 3rd person sleeps in an extra bed.

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About This Property

Situated atop a natural peninsula, The Cliff Bay provides panoramic Atlantic Ocean views and private sea access. There are indoor and outdoor swimming pools, a 2-Michelin star restaurant and free Wi- (Read More)Fi. All guest rooms have twin queen-size beds, an en suite marble bathroom and an LCD cable TV. In addition, all rooms feature a veranda with table and chairs, giving views of the hotel's gardens or the Bay of Funchal. Cliff Bay features 3 restaurants, including the 2-Michelin star Il Gallo d'Oro, which serves aromatic Mediterranean and Iberian cuisine. Guests can also relax in any of the on-site cafés and bars. Cliff Bay features top-of-the-range spa and wellness facilities. There is direct, private access to the sea as well as tennis courts, a games room and a library. The hotel is located within a 5-minute drive from the Funchal centre, just 20 minutes’ drive from Madeira Airport. An airport shuttle is available upon request.

The Cliff Bay - PortoBay is featured in

Guest Ratings For This Property

9.3

Based on 989 Reviews

100% verified reviews

Comfort

9.68

Cleanliness

9.59

Value For Money

8.66

Facilities

9.47

Guest Reviews

Molly26

family with young children

10.0

Exceptional

Great hotel in a fabulous location.

Friendly professional staff, fantastic food & service. Great view of the fireworks on new year's eve. Plenty of space & sun beds around the pools. Maintained to a high level. Bus stop outside if you didn't fancy the walk into the centre of Funchal or back.

Coming home.

Published on 04 Jan 2024

Rocco

young couple

10.0

Exceptional

Exceptional Hotel and perfect for some relaxed days at this beautiful Island.

The Hotel is in a very good location and its a true five star Hotel. The Hotel is not really new but the rooms and the full Hotel are very clean and well maintained. The staff is mostly very friendly and well educated. The Breakfast and the Service in the Restaurants are exceptional and very professional. Specially the breakfast at the Hotel Cliff Bay Le Suites. Is amazing with a very good quality of Food. If you are planing a trip to Madeira choose this Hotel.

Published on 02 Jan 2024

Angela

young couple

10.0

Exceptional

Absolutely an amazing experience. Beautiful location and such wonderful staff. We are already looking forward to going back.

Published on 25 Dec 2023

Sivaraman

family with young children

9.0

Superb

Staff very helpful and polite

Published on 22 Dec 2023

Sheihana

young couple

10.0

Exceptional

worth the money

everything was amazing its a dream vacation destination , the breakfast in rose garden could not be better

nothing

Published on 19 Dec 2023

Enas

group

4.0

Disappointing

Just to summaries my experience in this hotel compared to other hotels in Portugal, it was the worst since I never had a

The views from the hotel

Racist Staff and guests Even though the cliff bay portobay has a stunning views and the hotel itself is really nice and located in a nice location, however, I had a bad experience in this hotel from the time Ive checked in. Once I arrived to the hotel I start taking a video for the hotel name from outside the hotel and suddenly, a racist guest came very close to me stopping me with his hands to stop taking videos while he and his wife are there!! I was really nervous because he touched me and tried to stop me, even though I was taking the video for the hotel name sign not for him and his wife! And he could wait until I take the video which will take only a few seconds. After that, I went to check in and decided to forget what happened because I want to enjoy my vacation in Madeira. BUT, the racist guest decided something else, he went to the management and complained about me taking a video for him !! One of the managers came and talked to me and she said at the beginning: our guests are important to us !! And I felt that she just heard from him and she was convinced that they are right ! So I explained to her what happened and showed her the video I have in my mobile when the racist guest tried to stop me and touched me, then she showed her sympathy to me and my region which we dont need and she assured that they dont have any racism in this hotel :) Second day during the breakfast, I asked a waitress old guy for a table for 3 and he totally ignored my request and went to serve a British couple!! Another waitress noticed what happened and he came saying I will assist you! Some of the waitresses during the breakfast were not friendly at all !! I was really surprised from the attitude in this hotel compared to the great customer service I had in Porto and Lisbon hotels and even in 4 stars hotels not a 5 one !!

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Published on 25 Nov 2023