The hotel certainly matches the worldwide reputation of the Radisson Hotel Group. The check-in process was smooth - receptionists spoke at least 3 languages. Three parking options were presented: in front of, behind the hotel, and an underground parking. With the Radisson Rewards card, I was able to get underground parking at a rate equivalent to the parking behind the hotel.
The room was spacious, clean, and well-maintained. For comfort seekers, two pillows were provided: a softer feather pillow and a firmer synthetic one. My wife and I could easily find a comfortable sleeping position. A seasoned tip: during winter nights, consider switching off the AC to prevent excessive dryness.
Room service was great; the maids put a lot of effort into cleaning the rooms (something you expect from a 5-star hotel, right?). Moreover, your privacy is well respected.
I highly recommend having breakfast at the hotel since most of the restaurants in the vicinity aren't open until 10 AM or even 12 PM. You have a great variety of choices for breakfast and dinner. The staff is very welcoming and helpful. Again, cleanliness of the dining area is great, a testament to the hotel's commitment to cleanliness.
Spa facilities are commendable. Access to two saunas (wet and dry), a jacuzzi, bubble bath, and swimming pool is included and doesn't require extra payment. Nevertheless, there is an option to get paid access to private saunas.
One aspect deserving special mention is the prompt resolution of minor inconveniences. Agnieszka Waliszewska and Tomasz Przewozniak demonstrated unparalleled dedication, ensuring our stay remained pleasurable and swiftly attending to unforeseen circumstances. I highly recommend approaching the front desk directly should any concerns arise the Radisson team is swift and adept at resolving hiccups with remarkable efficiency.
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