Smiths At Gretna Green Hotel

Gretna Green - Show on map
8.0
1601 reviews

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This property has been featured in "25 Best Hotels In Carlisle ".

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Room Types Available

Double Room
  • Max 2 Adults
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  • 1 Photo available
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    Wi-Fi, an en suite bathroom, a TV feature in this room & Free parking.

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    Family Room (2 Adults + 2 Children)
  • Max 2 Adults
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    Wi-Fi, an en suite bathroom, a TV feature in this room & Free parking.

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    One-Bedroom Suite
  • Max 2 Adults
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  • 2 Photos available
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    Free Wi fi, Luxury Toiletries & Free Parking.

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    Two-Bedroom Suite
  • Max 4 Adults
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    Guests will have a special experience as this suite offers a fireplace. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The suite's kitchen, which features kitchenware, is available for cooking and storing food. A seating area with a flat-screen TV, a tea and coffee maker and a terrace are featured in this spacious suite. The unit offers 4 beds.

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    Double or Twin Room
  • Max 2 Adults
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    The fireplace is a top feature of this twin/double room. Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room features a tea and coffee maker, a wardrobe, parquet floors, a carpeted floor, as well as a flat-screen TV.

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    Double or Twin Room with Balcony
  • Max 2 Adults
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    The fireplace is the standout feature of this twin/double room. Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room has a tea and coffee maker, a wardrobe, a flat-screen TV and a terrace.

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    About This Property

    If you are booking as part of a wedding party, please note the Wedding parties name's on the special request section. Located right next to the world famous Old Blacksmith's Shop, you too can become (Read More) part of an unbroken thread of romantic history spanning over 250 years. The new, exciting Smiths at Gretna Green embraces both tradition and modern day comforts with inspirational design, set against a historical backdrop. Enjoy a blend of professional, relaxed hospitality, along with 1st class facilities.

    Smiths At Gretna Green Hotel is featured in

    Guest Ratings For This Property

    8.0
    Based on 1601 Reviews
    100% verified reviews

    Comfort

    8.47

    Cleanliness

    8.41

    Value For Money

    7.82

    Facilities

    8.23

    Guest Reviews

    John
    young couple
    7.0
    Good
    We were disappointed but it was quickly changed by good staff who solved our problem
    Room was smelling of dogs but you quickly changed us to another room which was more than satisfactory.
    Breakfast was just ok

    Published on 02 Jan 2024

    Cameron
    young couple
    7.0
    Good
    Good
    Expensive drinks very dark in dining area

    Published on 02 Jan 2024

    Jill
    young couple
    3.0
    Poor
    Poor
    The hotel has a nice interior an views, front desk staff were very polite
    We asked for a corona at the bar, 3 members of staff looked in the same fridge and said there were none, we chose another drink. We went to the restaurant and put in our order, staff came back to say they were out of one meal we had ordered, we chose another. I ordered a bottle of wine to be presented with a different kind, we raised with the staff and it was rectified. We were then served with our meals, I got very upset at the steak pie meal. This was unlike any restaurant quality steak pie I have ever been served in Scotland. It was more of a frozen machine made steak pie, reheated to be served. I raised with the staff, the supervisor was really unhelpful, all the staff were not on there best game. I get it, the week between Christmas and New year when your working can be tough. The only saving grace your staff had, was a colleague by the name of Paul, who has spoken to myself & partner with a level of customer service I had yet to see in smiths up to that point. He listened to everything that had happened over out dinning experience, including the lack of corona beer, he looked shocked then proceeded to retrieve corona's from a different bar within the hotel. I strongly suggest some training in customer service for the whole bar/restaurant team.
    (Read More)

    Published on 01 Jan 2024

    Clare
    family with young children
    6.0
    Pleasant
    The hotel was perfect for the location and the staff couldnt do enough for us and the wedding party. The wedding recept
    Close to the old smiths so can get to wedding ceremony easily
    The family room

    Published on 31 Dec 2023

    Lynda
    young couple
    8.0
    Very good
    Perfect location and a very pleasant stay
    The location near the Blacksmiths venue. Spacious bedroom. Good food in the restaurant.
    Nothing to dislike.

    Published on 30 Dec 2023

    Sally
    young couple
    9.0
    Superb
    Daughters wedding
    We stayed at Smiths as my daughter got married.
    There was nothing to fault. Only thing I can say is one of the reception staff wasn't up to date with the wedding day meal. Left a bit of confusion for a little while.

    Published on 28 Dec 2023

    Anne
    young couple
    9.0
    Superb
    Excellent food, breakfast is exceptional
    Accessibility, lovely restaurant
    Beds were a little hard for me but personal choice

    Published on 24 Dec 2023

    Jmk21
    young couple
    9.0
    Superb
    The perfect overnight stop on our way north.
    We had dinner in the hotel which was excellent, the food was lovely, the staff were efficient and helpful. We had breakfast in the morning which was a buffet and perfect for us as we needed to eat and then get on the road again. All the staff we encountered on our visit were pleasant, kind, helpful and hard working.
    The room was a little tired, but clean and comfortable.

    Published on 24 Dec 2023

    Jeremy
    young couple
    10.0
    Exceptional
    Excellent value for money, modern , clean, well appointed and extremely comfortable bed
    Very comfortable bedroom and excellent stay

    Published on 23 Dec 2023

    William
    family with young children
    9.0
    Superb
    Superb
    All good

    Published on 21 Dec 2023

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    Top Facilities

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