The Capital Zimbali, Ballito

This property has been featured in "50 Boutique Hotels in Ballito ".

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Room Types Available

Luxury Room

Max 2 Adults

3 Photos available

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The spacious double room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

Luxury Garden Room

Max 2 Adults

1 Photo available

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The spacious double room features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

One-Bedroom Apartment

Max 2 Adults

1 Photo available

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A kitchen fitted with a stovetop, an oven and an electric kettle is available for cooking and storing food. The spacious apartment features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

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About This Property

Situated in Ballito, a few steps from Zimbali Beach, The Capital Zimbali features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Among the facilitie (Read More)s of this property are a restaurant, a kids' club and room service, along with free WiFi throughout the property. The accommodation provides a 24-hour front desk, an ATM and currency exchange for guests.The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Rooms are fitted with a kettle, while certain rooms are equipped with a kitchen with an oven, a microwave and a stovetop. At The Capital Zimbali rooms come with bed linen and towels.The daily breakfast offers buffet, continental or Full English/Irish options.The accommodation offers a children's playground. Guests at The Capital Zimbali will be able to enjoy activities in and around Ballito, like cycling.Guests can make use of the business centre or relax in the bar.Tongaat Beach is 1.8 km from the hotel, while Umhlanga Lighthouse is 35 km from the property. King Shaka International Airport is 19 km away.

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Guest Ratings For This Property

8.9

Based on 1575 Reviews

100% verified reviews

Comfort

9.26

Cleanliness

9.26

Value For Money

8.87

Facilities

9.21

Guest Reviews

Shane

family with young children

5.0

Passable

There are basics that one expects from a 5 star establishment which I fear are greatly lacking from the Capital Zimbali.

The kids club was amazing. Both of our children (ages 9 and 12), thoroughly enjoyed spending time at the funverse. The activities were very well thought out and the children were well taken care of by the very caring child minders. Both of our children spent every day in the kids club to the point that we had to pull them out for meals. It was great to know that they were taken care of while having a great time.

I have no doubt that it used to be a 5 star establishment in the past, but it can no longer be classified as such. The public spaces are beautifully decorated and clean. However the rooms are grimy and need attention. We had 2 bedrooms. Both had a terrible sewerage smell coming from their bathrooms. On arrival, we received a beautifully presented cheese plate and a bottle of wine in our room. However, there was no knife to cut the cheese, no crackers to eat the cheese with and no glasses to drink the wine. One would think it would be simply enough to have room service deliver the items to the room. We phoned the concierge to ask if the missing items could please be delivered to our room. The lady who took the call, told us that they dont normally do that and that she would need to check. Why would they provide a cheese plate and wine if they didnt want guests to consume it? After numerous follow ups, we finally received the knife, crackers and glasses, 24 hours later! Yes, it took an entire day to deliver the items to the room. The food at the restaurants is very basic and far from 5 star. Its mass produced to optimise the establishments profits with very little regard for the guests who are paying. Added to this, the service is very slow and some of the waiting staff were very curt and inattentive. On one occasion we waited over 30 minutes for two drinks. The drinks were not complicated, they didnt need to be made, just poured. We found the waitresses at the main pool to be especially rude. We had to politely ask one in particular to please not be so angry with us after she made us feel very unwelcome. She went on to explain that it was too busy and she was the only person covering that particular area. Still, that is no excuse for a bad attitude and poor service. On one occasion, we found the pool to be over subscribed. I understand allowing day visitors in, but it should not be at the expense of hotel guests.

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Published on 02 Jan 2024

Vernon

family with young children

10.0

Exceptional

Great value

the facilities are amazing and we really enjoyed the breakfast the staff at breakfast and reception were also so nice and friendly

We noticed by the end of the day at the pool restaurant some of the Staff were a bit tired as the place was busy so they were not really being attentive or helpful

Published on 28 Dec 2023