Hotel

Toby Carvery Exeter M5 J30 by Innkeeper's Collection

Rydon Ln
7.4
(3393 reviews)

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This property has been featured in "50 Best Hotels In Exeter ".

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Top Facilities

parking

bar

wifi

food

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Double or Twin Room

  • Max 2 Adults
    •

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    Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as wine/champagne for guests.

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    Double Room - Disability Access

  • Max 2 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as wine/champagne for guests. The unit offers 1 bed.

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    Family Room

  • Max 2 Adults
    •

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    Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as wine/champagne for guests. The unit has 2 beds.

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    Large Double or Twin Room

  • Max 2 Adults
    •

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    Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as wine/champagne for guests.

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    All Facilities for Toby Carvery Exeter M5 J30 by Innkeeper's Collection

    Category Facilities
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
    Accessibility Raised toilet, Toilet with grab rails, Adapted bath, Roll-in shower, Shower chair, Entire unit located on ground floor, Upper floors accessible by stairs only, Lowered sink, Emergency cord in bathroom, Walk-in shower, Entire unit wheelchair accessible.
    Bathroom Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Body soap, Conditioner, Toilet, Shower cap, Hairdryer, Shampoo.
    Room Amenities Trash cans, Sofa bed, Ironing facilities, Heating, Wardrobe or closet, Clothes rack, Desk, Hypoallergenic pillow, Socket near the bed, Carpeted.
    Food & Drink Wine/champagne, Special diet menus (on request), Electric kettle, Kid meals, Restaurant, Outdoor furniture, Tea/Coffee maker, Wine or champagne.
    Safety & security Fire extinguishers, CCTV in common areas, Smoke alarm, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Key access, Linen.
    Media & Technology Radio, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Garden.
    Reception services Invoice provided.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.

    About This Property

    Refurbished in 2015, the award-winning Toby Carvery Exeter M5 J30 by Innkeeper's Collection is just 5 minutes’ drive from junction 30 on the M5 motorway, with free private parking and free WiFi in public areas.

    Guest Ratings For This Property

    7.4
    Based on 3393 Reviews
    100% verified reviews

    Comfort

    8.0

    Cleanliness

    8.0

    Value For Money

    8.0

    Facilities

    7.6

    Guest Reviews

    Lesley
    solo traveller
    8.0
    Very good
    Very good
    Always clean and tidy.
    Didn't have a remote in the room, and when I asked for a remote, they gave me the wrong one, so I couldn't watch TV. Just relied on the WiFi instead.

    Published on 03 Jan 2024

    Sarah
    family with young children
    3.0
    Poor
    Poor
    The room was warm and no issues checking in. The lady on reception late Monday afternoon was lovely.
    The room was so grubby, the bin never got emptied despite asking for carrier bags so we could do it ourselves. My son slept on a sofa bed and it alls you could feel was metal from the frame. We eat there the Saturday and it was really quiet but still took 20 mins to get our drinks. We then asked for the bill on more than one occasion which never came. We then decided to go sit in the bar area and all the members of staff huddled together in a circle talking and making it completely obvious that they were discussing us. Next minute the same young girl then came over and said have you paid your food bill of which I replied with no because we asked on 3 occasions. Without even acknowledging what I said she put the bill on the table and said cash or card... damn right rude and uncalled for behaviour. We were made to feel like we were criminal's
    (Read More)

    Published on 03 Jan 2024

    Lucy
    young couple
    9.0
    Superb
    Superb
    Great room, value for money and great breakfast

    Published on 01 Jan 2024

    Adam
    review category business travellers
    3.0
    Poor
    Very cheap and cheerful
    Very cheap and cheerful
    Noisy at night

    Published on 31 Dec 2023

    Kirsty
    young couple
    5.0
    Passable
    Passable
    The bed was comfortable
    The room was freezing put heating on was making loud blowing noises..the gate next to our window being slammed open and shut from 6.30am things being moved around from same time..staff had not very good customer services bit short and rude also when I arrived to book in waited over 15mins for staff to book me in.

    Published on 27 Dec 2023

    Lesley
    young couple
    1.0
    Bad
    Terrible
    Nice bed
    Dirty , smelly blocked sink , no facilities after 6pm not even able to buy water , no staff on site Left the same day

    Published on 26 Dec 2023

    Wendy
    family with young children
    7.0
    Good
    Good
    Clean and good location
    No bath and a long wait(queuing for cutlery and mugs)for breakfast reservation,even tho we booked breakfast weeks ago.

    Published on 24 Dec 2023

    Nicholas
    young couple
    10.0
    Exceptional
    Exceptional
    Excellent location, very good to have free onsite parking. Easy check in and check out.
    The menu in the restaurant was very poor with just one vegan option.

    Published on 24 Dec 2023

    Steven
    family with young children
    4.0
    Disappointing
    Done the job
    Location
    Tired, very old facilities, basic cleanliness. Breakfast

    Published on 22 Dec 2023

    Catriona
    family with young children
    8.0
    Very good
    Fine
    Very convenient Large car park Comfy bed
    TV didnt seem to have a guide if I connected but couldnt access sites as said server not responding

    Published on 21 Dec 2023

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