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Tru By Hilton Albuquerque North I-25, Nm

4949 Jefferson Street Northeast

7.8
217 reviews

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This property has been featured in "48 Best Hotels In Albuquerque ".

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Room Types Available

King Room

Max 2 Adults

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This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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King Room with Roll-In Shower - Mobility and Hearing Access

Max 2 Adults

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This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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Queen Room with Two Queen Beds

Max 4 Adults

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This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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About This Property

Located in Albuquerque, 1.4 km from Cliff's Amusement Park, Tru By Hilton Albuquerque North I-25, Nm provides accommodation with free WiFi and free private parking. This 3-star hotel offers a 24-hour (Read More) front desk. The property is non-smoking and is set 9.2 km from Bernalillo Metropolitan Courthouse. At the hotel, each room comes with air conditioning and a flat-screen TV. Albuquerque Convention Center is 9.4 km from Tru By Hilton Albuquerque North I-25, Nm, while Kimo Theater is 10 km away. The nearest airport is Albuquerque International Sunport Airport, 11 km from the accommodation.

Tru By Hilton Albuquerque North I-25, Nm is featured in

48 Best Hotels In Albuquerque

$ 78 onwards

Guest Ratings For This Property

7.8

Based on 217 Reviews

100% verified reviews

Comfort

8.47

Cleanliness

8.45

Value For Money

7.72

Facilities

8.28

Guest Reviews

Janet

young couple

2.0

Very poor

Thanks, but no thanks.

Breakfast was sparse. There was dry cereal, but no milk. The fruit was ok. Thankfully, they offered yogurt.

The water pressure in our room (accessible) was barely there. When we asked what was going on with the knobs (they were very different than either my husband or I had ever seen before), the staff person was not very helpful. And when my husband asked about the water pressure, the response was its low because this is a disabled room. I had asked in October about the bed height as i need the bed height 22-24. They wrote back within an hour the bed height was 24.5 inches. I said i could make that work. The bed height was much higher than that. I do not see how anyone who uses a wheelchair, or has mobility concerns would be able to use the beds safely without help. My feet didnt even touch the floor. The toilet didnt feel like it was an ADAheight toilet. We will not book at this hotel again. We left the afternoon on the second day, did not stay the second night. Neither my husband or I felt safe in this room the way it was set up. It was definitely not set up for a disabled person with a carer. The list is long of the things that are not good.

(Read More)

Published on 01 Jan 2024

Earle

young couple

5.0

Passable

Cost more than its worth.

Breakfast was pretty good.

Too close to interstate and adjacent gas station convenience store. Soap dispenser to hard to squeeze and refrigerator made loud popping noises.

Published on 21 Nov 2023

Judy

family with young children

9.0

Superb

Superb

Price and it was nice and clean

Published on 13 Nov 2023

Duncan

family with young children

8.0

Very good

Great place to stay

Nice property - great area and staff was very helpful.

Parking was a bit limited

Published on 05 Nov 2023

Ruby

review category business travellers

7.0

Good

Good

Location

The room to small n the n bed frame is dangerous

Published on 03 Nov 2023

Canciobello

review category business travellers

2.0

Very poor

Make sure you clarify your stay at check in

Is easy and convenient by the express way

I had an employee called me name Mercedez in the middle of my stay while I was at a conference work saying I had to check out I had to get my things out of my room she was going to call security on me she was super rude threading me on the phone I have never had such a horrible interaction she treated me so bad I was shocked she was totally wrong about my days she would t let me talk it was insane horrible experience

Published on 18 Oct 2023

Gina

family with young children

2.0

Very poor

Very poor

Very hard to give a fair review on everything after the issue we had in our room

We were lounging in our room and cockroaches were coming out of the baseboards. It ruined our stay. When you are paying $400 a night you dont expect that. They did move us to another room, which was right above our previous room. Ugh! That was the only compensation we got. Very disappointed in our hotel

Published on 13 Oct 2023

Laura

solo traveller

10.0

Exceptional

I like the vibe here. its modern, young and feels very safe

great had a different breakfast every day, stayed for 6 days

Had to ask for towels on the 3rd day

Published on 09 Oct 2023

Chivington

review category business travellers

9.0

Superb

Superb

Appreciate walk In showers and GRAB BARS.

Published on 07 Oct 2023

Heather

family with young children

10.0

Exceptional

Enjoyed our stay we'll definitely be returning soon.

Great breakfast selection. Always a good location to spend time with family.

Would've liked a room on the southside always enjoy the view.

Published on 27 Sep 2023

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Top Facilities

parking

wifi

bar

food

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All Facilities for Tru By Hilton Albuquerque North I-25, Nm

Category	Facilities
Business facilities	Business centre.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Bathroom	Free toiletries, Hairdryer.
Room Amenities	Air conditioning, Ironing facilities, Safety deposit box, Heating.
Food & Drink	Refrigerator.
Media & Technology	Flat-screen TV, Telephone, Cable channels.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Fitness centre, Fitness.

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