W Verbier

Unfortunately, there were several aspects of my experience at the hotel that left much to be desired. Upon arrival, we didn't feel welcomed, especially with a young child in tow. Despite requesting a baby crib, it wasn't provided in the room, causing discomfort and inconvenience. During our stay at the hotel, we were taken aback by an unpleasant surprise upon entering our room. Instead of a welcoming sight, we found an old, partially eaten cake along with some cards left behind from the previous guests. This discovery left us feeling uncertain about the cleanliness and organization of the room, and it certainly wasn't the first impression we were hoping for. The room itself was a letdown. The lighting was inadequate, swinging between too dim and too bright, making it challenging to find a comfortable ambiance. The excessive decorations and numerous small products for sale cluttering the shelves felt inconvenient and unnecessary, almost resembling a mini kiosk rather than a well-organized hotel room. Additionally, the room's temperature was uncomfortably warm, and the lack of functioning air conditioning only added to the discomfort. Furthermore, encountering a leaking faucet in the bathroom was disappointing. One of the most significant disappointments occurred on a Friday night when the hotel hosted a loud techno party until 2 am. There was no prior warning or explanation of the event, and it made it nearly impossible to get a good night's sleep with the noise echoing through the hallways and streets. The restaurant experience was equally underwhelming. The service was slow, and the timing of the food courses and drinks was off, leading to a somewhat disjointed dining experience. All in all, my stay at the hotel was marked by various inconveniences and disappointments, making it far from the enjoyable and relaxing experience I had hoped for.