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Best Western Premier Airport/Expo Center Hotel

Old Louisville (4 kms from Churchill Downs)

Ranked 27 out of 49 best hotels in louisville

8.3
(1065 reviews)

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2 Queen Beds

  • Max 4 Adults
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    The unit has 2 beds.

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    2 Double Beds

  • Max 4 Adults
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    The unit has 2 beds.

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    King Room - Non-Smoking

  • Max 2 Adults
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    The unit offers 1 bed.

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    Queen Room with Roll-In Shower - Disability Access

  • Max 2 Adults
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    This double room offers a TV with cable channels. The unit has 1 bed.

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    Queen Room - Non-Smoking

  • Max 2 Adults
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    The unit offers 1 bed.

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    King Suite with Sofa Bed

  • Max 4 Adults
  • Queen Room with Bath Tub - Disability Access

  • Max 2 Adults
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    The unit offers 1 bed.

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    All Facilities for Best Western Premier Airport/Expo Center Hotel

    Category Facilities
    Activities Bowling, Cycling, Golf course (within 3 km), Hiking.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Bathroom Free toiletries, Toilet paper.
    Room Amenities Air conditioning, Heating, Safety deposit box.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Outdoor furniture.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Ironing service, Laundry, Dry cleaning.
    Media & Technology Cable channels, TV.
    Services & Extras Key card access, Alarm clock.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Express check-in/check-out, Invoice provided, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    General Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Transport Airport shuttle, Accessible parking, Airport drop off, Shuttle service, Airport pick up, Shuttle service (free).
    Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool (all year), Fitness, Indoor pool, Sun loungers or beach chairs.
    Outdoor & View Terrace.
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.3
    Based on 1065 Reviews
    100% verified reviews

    Comfort

    8.7

    Cleanliness

    8.68

    Value For Money

    8.44

    Facilities

    8.61

    Reviewers Mention About Best Western Premier Airport/Expo Center Hotel

    This Best Western Premier Airport/Expo Center Hotel is praised for its cleanliness, modern look, and friendly staff. The breakfast is described as hot and fresh, and the general manager is commended. (Read More) One reviewer had a great experience at a local event and appreciated the kind and attentive staff, including the front desk clerk and manager. The hotel's cleanliness and elegance, as well as the well-maintained pool and shuttle service, are noted. The check-out experience was also positive, with the same level of friendliness and satisfaction. The reviewer plans to return next year.

    Guest Reviews

    Joseph
    review category business travellers
    9.0
    Superb
    Will definitely stay again. Positives way out weigh the few minor negatives.
    Convenient location, great staff, great breakfast buffet, updated and very comfortable. Super clean and fresh.
    I was driving a 4 door f250 long wheel base pickup with a trailer. Plenty of parking but turns getting into the driveway and parking lot were a bit of a challenge. Also, my room faced the parking lot and street and was a tad noisy with emergency vehicles etc.

    Published on 05 Jan 2024

    Melissa
    family with young children
    7.0
    Good
    overnight stay in area
    Room was clean; breakfast was ok; I have had better offerings at other places, but it was a standard hotel breakfast. It was ok for a one night stay but if we stay in area again, most likely will choose another option. The price at this hotel was not any less than other hotels in area.
    I guess its my fault that I did not review the property location a bit more; it listed itself as 'near airport and convention center' and also had that as part of its name, but we were not near either, both of these facilities were about 3-4 miles away. The immediate neighborhood was not the best, but that being said, we did not have any issues nor did we feel unsafe, but we also weren't at the room that much. I was a bit disappointed that the pool was closed, and I did not see that information, but I did use a 3rd party to book, so perhaps it is noted on the hotel direct website. Temp in the room was a bit hard to control; when we walked in, it was cold, so we increased it just a few degrees then when we came back for the evening, it was too warm. My daughter/son in law had a room as well and they said their room was too hot, despite adjusting the temp. The one thing that we struggled with was the bathroom; it seemed small in comparison to other places we have stayed; pretty much had to keep the door shut at all times because even just to go in and wash your hands, it was awkward. I also felt the rate was a bit much especially given that the pool was closed; oh and there was a nice bar area but no bartender so it was closed the evening we were there so we couldn't even get a drink. How hard is it to have a bartender for a couple of hours on a Friday night? I feel the rate should be adjusted given these inconveniences.

    Published on 31 Dec 2023

    Julianne
    young couple
    10.0
    Exceptional
    Great place to stay
    Very comfortable room

    Published on 31 Dec 2023

    David
    young couple
    5.0
    Passable
    Communication sucks, hotel management chose not to work with us.
    Room nice, breakfast was awesome, staff friendly & helpful.
    We were not allowed to switch dates dt issues at home. Pool closed, not notified until check in, & should be compensated for being closed dt plans were to use it. Pet fees were not posted on website, we were not expecting $50/night, could have kenneled cheaper.

    Published on 29 Dec 2023

    Alfredo
    family with young children
    8.0
    Very good
    Good place for the location.
    The room were nice, the beds were good. The area off the interstate is nice.
    The breakfast was ok, not the best. The pool was not open. The toilet was wasting too much water never stop running water. The bathroom are too small special when you have family.

    Published on 28 Dec 2023

    Anonymous
    with friends
    10.0
    Exceptional
    It was the best stay in a awhile
    I liked how clean it was.

    Published on 23 Dec 2023

    Virginia
    family with young children
    7.0
    Good
    Good
    Friendly day staff
    Night staff who checked us in and we were sent to a room that someone was already in. Very awkward for my 82yo mom to see young couple having domineering sex! Staff said well you are the only one who has checked into that room.... to which I replied, my butt is wider and white! Want me in that room!

    Published on 22 Dec 2023

    Bendingfield
    young couple
    8.0
    Very good
    Way better then the hotel on cane run
    Great but the sausage wasnt good patties would have been better!! Oranges was tart I cant have cheese in my eggs I wanted scrambled egg and fresh mixed fruit but it was good tho
    Hot water was cold

    Published on 18 Dec 2023

    Tessa
    family with young children
    5.0
    Passable
    I would stay again cause the room was nice but only if the facilities were all working properly.
    The rooms were nice and comfortable. And the girl working the front desk at night, I believe her name was Anna, was really nice and very helpful.
    The pool was down for maintenance and it wasnt listed on booking.com that it was down. We checked in but didnt go in the room. A few minutes later I came in and asked that we just get a refund because we booked because of the indoor pool and I had a six year old who was very upset. They refused to refund us the money for the first night, even though we hadnt even stepped foot in the room. The guy working the desk was kinda rude. He told me a manager was scheduled to be in at 11:30 and I could come and ask them about getting a refund for the second night. I waited up til 11:30pm to go down and talk to a manager. He lied and no manager was even scheduled to come in. Booking.com was willing to refund us the money but the hotel wasnt willing to refund it to them. Booking.com said it was the hotels responsibility to let them know if any facilities were down so they could make a note on their website and they didnt do that.

    Published on 16 Dec 2023

    Chiun
    family with young children
    9.0
    Superb
    Superb
    Practical hotel
    Surrounding environment but the hotel is safe and clean. Not good for talking a walk.

    Published on 09 Dec 2023

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