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Bürgenstock Hotels & Resort - Waldhotel & Spa

(8 kms from Lucerne Station)
Bürgenstock

Ranked 34 out of 50 best hotels in luzern

9.3
463 reviews

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Room Types Available

Vitality Suite
  • Max 4 Adults
    •

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    This 2-bedroom suite has a sun balcony with mountain and valley views, a separate living room, a fireplace, a separate toilet and a minibar with free soft drinks. The private bathroom comes with a bathtub, TV, rain shower and free toiletries.The B�rgenstock Cinema is available for all guests at a charge of CHF 15 per person per movie.Guests enjoy free usage of the B�rgenstock Boat Shuttle as well as of the funicular from and to Lucerne during the entire stay.

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    Alpine Deluxe Room with Balcony
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    This double room features a sunny balcony with mountain and valley views, floor-to-ceiling windows, a sofa, desk and minibar with free soft drinks. The fully equipped bathroom comes with an integrated rain shower and free toiletries.B�rgenstock Cinema is available for all guests at a charge of CHF 15 per person per movie.Guests enjoy free usage of the B�rgenstock Boat Shuttle as well as of the funicular from and to Lucerne during the entire stay.

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    Alpine Deluxe Room with Terrace
  • Max 2 Adults
    •

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    This room type features a sun terrace with mountain and valley views, floor-to-ceiling windows, a sofa, desk and minibar with free soft drinks.The fully equipped bathroom comes with an integrated rain shower and free toiletries.The B�rgenstock Cinema is available for all guests at a charge of CHF 15 per person per movie.Guests enjoy free usage of the B�rgenstock Boat Shuttle as well as of the funicular from and to Lucerne during the entire stay.

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    Alpine Suite
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    This suite has a sunny balcony with mountain and valley views, a fireplace, hardwood floors and a minibar with free soft drinks. The private bathroom comes with a bathtub, free toiletries and a separate rain shower.The B�rgenstock Cinema is available for all guests at a charge of CHF 15 per person per movie.Guests enjoy free usage of the B�rgenstock Boat Shuttle as well as of the funicular from and to Lucerne during the entire stay.

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    Serenity Suite
  • Max 3 Adults
    •
  • 2 Photos available
    •

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    This suite has a sun balcony with mountain and valley views, a fireplace, walk-in wardrobe, private library and a speaker dock. The private bathroom comes with a bathtub and a separate rain shower.The B�rgenstock Cinema is available for all guests at a charge of CHF 15 per person per movie.Guests enjoy free usage of the B�rgenstock Boat Shuttle as well as of the funicular from and to Luzern during the entire stay.

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    B�rgenstock Hotels & Resort - Waldhotel & Spa is featured in

    Guest Ratings For This Property

    9.3
    Based on 463 Reviews
    100% verified reviews

    Comfort

    9.67

    Cleanliness

    9.68

    Value For Money

    8.3

    Facilities

    9.55

    Reviewers Mention About Bürgenstock Hotels & Resort - Waldhotel & Spa

    The Waldhotel in the B�rgenstock Resort is praised for its beautiful design, cozy rooms, and stunning alpine view. Guests appreciate the friendly and helpful staff throughout the hotel. The Verbena r (Read More)estaurant is highly recommended, with delicious breakfast and dinner options. The resort offers a wide range of activities, including tennis, golf, hiking, and sightseeing in Lucerne. The spa area is relaxing and well-maintained. However, some guests experienced technical difficulties with connecting devices to the TV, found some restaurants overpriced, and felt that the resort had a commercialized atmosphere. Overall, guests enjoyed their stay and appreciated the attentive service.

    Guest Reviews

    Ali
    family with young children
    10.0
    Exceptional
    Excellent
    The location was great, great views.

    Published on 02 Jan 2024

    Einat
    young couple
    10.0
    Exceptional
    Exceptional
    Beautiful hotel in a beautiful location for a nice quiet spa vacation. Great restaurants, great staff ,very nice and comfortable bed.
    Everything was very expensive ( spa restaurants etc.) We booked this hotel which is beautiful but was too quite for us so we asked to move to the other building hotel because here the bar and lobby was closed during the day ( except for specific times)and our spa treatments were booked in the other hotel . Its 5 min walk between them but we preferred to add the payment and move to the more active hotel .

    Published on 26 Dec 2023

    Laurice
    solo traveller
    10.0
    Exceptional
    My visit was simply amazing. I cannot wait to visit again in 2024.
    The natural beauty of the spectacular property the hotels are situated on is simply amazing. The hotels provide superb service, from booking to the wonderful, friendly & knowledgeable staff on arrival to the property. My dining experience did not disappoint. I enjoyed the delectable freshness of each meal & the delightful presentation. My room was spacious, clean & quite modern with an amazing alpine view. The fresh orchids in the room added a very nice welcome touch to the ambience which is set for guests relaxation & rejuvenation.
    Perhaps a complimentary shuttle to & from Zurich Airport might be condidered. The Opera Dinner was very enjoyable & I hope more similar evening activities will be added in the near future.

    Published on 27 Nov 2023

    Anastasiia
    solo traveller
    10.0
    Exceptional
    Amazing dreamy mountain+lake getaway.
    This is like a dream place. An experience you would hardly forget! The location is dreamy, my room was facing the hills with cowbells ringing all day. Breakfast are exquisite, whatever you like will be served within a minute. Service everywhere in the resort is amazing, stuff is the friendliest and the most entertaining for the ones who travel alone too. You can enjoy several different restaurants with great cuisine and views. Spa in the Waldhotel is perfect, clean and quiet, not many visitors during a low season (i was basically alone there all the time). You can also enjoy some attractions around or visit Luzern by boat fastly.
    (Read More)
    There is nothing i could possible mention.

    Published on 06 Nov 2023

    Abdulrahman
    young couple
    10.0
    Exceptional
    Perfect
    Amazing location, amazing facilities, very clean , luxurious and breathtaking

    Published on 31 Oct 2023

    Istvan
    young couple
    9.0
    Superb
    Lovely place
    Absolute stunning location. Tasty breakfast, quick service. Nice, helpful and welcoming staff.
    There isnt a big deal, maybe the controllers for the outside blind?! I couldnt find it

    Published on 27 Oct 2023

    Shareefa
    family with young children
    10.0
    Exceptional
    Highly recommend to stay at this resort
    Everything was perfect during my stay at burgenstock
    Nothing

    Published on 13 Oct 2023

    Syrymbek
    family with young children
    10.0
    Exceptional
    Super hotel and service
    Good
    Very good

    Published on 12 Oct 2023

    Joona
    young couple
    10.0
    Exceptional
    My Favorite Place on Earth. The location in the Swiss nature and the service are exceptionally good.
    Breakfast and the SPA department are particularly good. The hotel's location in the middle of beautiful Swiss nature is exceptional. I highly recommend it.

    Published on 01 Oct 2023

    Abdulaziz
    solo traveller
    10.0
    Exceptional
    Best hotel for relax
    Calm and comfort
    Nothing

    Published on 01 Oct 2023

    Location & Nearby Places

    8.2 Km from city center

    Bürgenstock

    15 Nearby Attractions

    Lake Lucerne

    5.7 km

    Richard Wanger Museum

    6.7 km

    Swiss Transport Museum

    7.2 km

    Lucerne Culture and Congress Centre

    8.2 km

    Rosengart Collection

    8.3 km

    Chapel Bridge

    8.4 km

    St. Leodegar's Church

    8.4 km

    Jesuit Church

    8.5 km

    Old Town

    8.7 km

    Spreuer Bridge

    8.8 km

    Musegg Wall

    8.8 km

    Bourbaki Panorama

    8.8 km

    Lucerne Lion Monument

    8.8 km

    Glacier Garden

    9.0 km

    Mount Rigi

    9.1 km

    See All Attractions

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    Top Facilities

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    bar

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    All Facilities for Bürgenstock Hotels & Resort - Waldhotel & Spa

    Category Facilities
    Activities Water sport facilities on site, Tennis equipment, Cycling, Billiards, Hiking, Movie nights, Snorkelling, Canoeing, Bike tours, Tennis court, Cooking class, Fishing, Walking tours, Temporary art galleries, Golf course (within 3 km), Diving.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Lift, Allergy-free room, Pet bowls, Lower bathroom sink.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible, Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Bidet, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Soundproofing, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed, Tumble dryer, Heated pool, Air conditioning, Desk, Fan, Fireplace.
    Food & Drink Wine/champagne, Kitchenware, Kid-friendly buffet, Breakfast in the room, Kitchenette, Oven, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Refrigerator, Electric kettle, Snack bar, Microwave, Restaurant, Toaster, Minibar, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Towels/sheets (extra fee), Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Lockers, Key access.
    Media & Technology Laptop safe, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
    Common areas Sun terrace, Chapel/shrine.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Valet parking, ATM/cash machine on site, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Parking on site, Pets allowed, WiFi available in all areas.
    Entertainment and family services Kids' club, Babysitting/child services.
    Pool and wellness Outdoor pool (all year), Steam room, Solarium, Massage, Beauty Services, Pool with view, Light therapy, Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Foot massage, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Foot bath, Outdoor pool, Manicure, Personal trainer, Back massage, Waxing services, Fitness/spa locker rooms, Hair treatments, Hot tub/Jacuzzi, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Full body massage, Massage chair, Hand massage, Sun loungers or beach chairs.
    Transport Car hire, Shuttle service, Accessible parking, Parking garage.
    Outdoor & View Terrace, Mountain view, Landmark view, View, Balcony.
    Shops Barber/beauty shop, Minimarket on site.

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