Grand Hotel National Luzern, Lucerne

This property has been featured in "50 Best Hotels In Luzern ".

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Top Facilities

parking

bar

food

wifi

pool

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Check Room Options And Availability

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Superior Room with City View

Max 3 Adults

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The room decorated with earthy colours features a flat-screen TV with satellite channels and a private bathroom with bathrobes and free toiletries.

Junior Suite with Lake View

Max 3 Adults

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The spacious room with classical furnishings comes with a balcony, air-conditioning and a flat-screen TV with satellite channels.

Superior Room with Lake View

Max 3 Adults

View Deal

The room decorated with earthy colours features a flat-screen TV with satellite channels and a private bathroom with bathrobes and free toiletries.

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All Facilities for Grand Hotel National Luzern

Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Cycling, Golf course (within 3 km), Fishing, Skiing, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Pet basket, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Bathroom	Sauna, Bath, Free toiletries, Hairdryer, Bathrobe.
Room Amenities	Air conditioning, Heating, Seating Area, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Restaurant, Minibar, Room service, Tea/Coffee maker.
Safety & security	Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Cleaning services	Ironing service, Laundry, Dry cleaning.
Services & Extras	Wake-up service.
Media & Technology	iPod dock, Flat-screen TV, Telephone.
Common areas	Sun terrace.
Food & drink safety	Physical distancing in dining areas.
Reception services	Concierge service, Tour desk, Luggage storage, 24-hour front desk, Currency exchange.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Board games/puzzles, Babysitting/child services, Casino.
Transport	Airport shuttle, Airport shuttle (additional charge), Airport drop off, Public transport tickets, Shuttle service (additional charge), Shuttle service, Airport pick up.
Pool and wellness	Foot massage, Massage, Beauty Services, Spa/wellness packages, Neck massage, Body treatments, Spa facilities, Head massage, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Hand massage, Fitness/spa locker rooms.
Outdoor & View	Terrace, Balcony.

Location & Nearby Places

Old Town (0.7 Km from city center)

Haldenstrasse 4

15 Nearby Attractions

St. Leodegar's Church

0.2 km

Lucerne Lion Monument

0.5 km

Bourbaki Panorama

0.5 km

Lucerne Culture and Congress Centre

0.7 km

Chapel Bridge

0.7 km

Glacier Garden

0.7 km

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About This Property

The luxurious Grand Hotel National is situated directly on the shore of Lake Lucerne, only a 5-minute walk from the train station and the old town. Lucerne's legendary luxury hotel was built in the 1870s by César Ritz and Auguste Escoffier. Today it still provides highest-quality accommodation, culinary perfection and great musical entertainment in the National Bar. The rooms and suites offer views of the city or the lake. Some include Italian marble floors, walls covered with luxurious silk wallpaper, hand-woven carpets and comfortable sofas and chairs upholstered with the finest materials. From the Grand Hotel National Luzern you can see the famous Rigi, Stanserhorn and Pilatus mountains as well as the highest peaks of Central Switzerland.

Guest Ratings For This Property

8.6

Based on 556 Reviews

100% verified reviews

Comfort

9.13

Cleanliness

8.93

Value For Money

7.95

Facilities

8.67

Guest Reviews

Annika

young couple

10.0

Exceptional

Such a beautiful hotel rich in history.

Published on 05 Jan 2024

Lauro

family with young children

8.0

Very good

Stay at grand national

Location

The service is not 5 star. Frigo bar is free but almost empty and porters have to be called all the time. They even tried to charge me 40 euros for 2 boiled eggs at breakfast. The lobby needs re decoration and some fresh enthusiasm should be instilled in the staff

Published on 02 Jan 2024

Anonymous

young couple

6.0

Pleasant

Location

Nothing special but the location

Published on 31 Dec 2023

Alex-lampros

family with young children

10.0

Exceptional

Amazing hotel in amazing location and Amazing service

Published on 30 Dec 2023

Eleanor

review category business travellers

8.0

Very good

Traditional

Pretty room

Big event ongoing and difficult for the staff to make guests feel fully welcome. But full marks to your receptionist, who was delightful.

Published on 12 Dec 2023

Patrick

young couple

10.0

Exceptional

Wonderful!

Fabulous hotel and great location.

Published on 18 Oct 2023

Abdulaziz

young couple

1.0

Bad

Only the location

We were very disappointed. The room we reserved was different than the pictures we saw in Booking. They moved us to a bigger room but the furniture is very old, not very clean and has a bad smell. The balcony is not clean at all, the terrace is very old. The other day there was no housekeeping although we got out of the room since morning. The staff was unprofessional, when we didnt like the room when we first arrived and asking to cancel the reservation or change the room, one of the staff was listening and speaking with his colleague said: Drama I was only practicing my rights to complain about the room! The other day we needed help in the morning we called the reception with no answer. Unfortunately, our experience was awful. We had to move to another hotel and couldnt continue our second night. And of course we paid for the second night.

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Published on 15 Oct 2023

Leroy

young couple

10.0

Exceptional

Spacious comfortable room with view of lake + mountains,

View, location, room. Friendly helpful staff.

Limited menu at Juliette.

Published on 21 Sep 2023

Teresa

young couple

10.0

Exceptional

We had a room with a lake view and balcony.

Published on 20 Sep 2023

Thomas

family with young children

8.0

Very good

Great staff and pleasent hotel by the lake side

Staff were very welcoming and attentive to all our needs - went the extra mile on several occasions. Choice of some top quality restaurants in the hotel, especially the Brasserie, fantastic location, spacious room.

The rooms are quite expensive considering the hotel is a little dated.

Published on 11 Sep 2023