Grand Hotel National Luzern

Haldenstrasse 4
8.6
556 reviews

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This property has been featured in "50 Best Hotels In Luzern ".

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Room Types Available

Superior Room with City View
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    The room decorated with earthy colours features a flat-screen TV with satellite channels and a private bathroom with bathrobes and free toiletries.

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    Junior Suite with Lake View
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    The spacious room with classical furnishings comes with a balcony, air-conditioning and a flat-screen TV with satellite channels.

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    Superior Room with Lake View
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    View Deal
    The room decorated with earthy colours features a flat-screen TV with satellite channels and a private bathroom with bathrobes and free toiletries.

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    Deluxe Room with Lake View
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The twin room features air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds.

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    Ritz Suite with Lake View
  • Max 3 Adults
    •
  • 6 Photos available
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    A seating area with a flat-screen TV, air conditioning and a balcony are provided in this spacious suite. The unit offers 2 beds.

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    Classic Room with City View
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The double room comes with a flat-screen TV, a minibar, a tea and coffee maker, as well as a safe deposit box. The unit offers 1 bed.

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    Classic Room with Lake View
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    View Deal
    The double room features air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit has 1 bed.

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    About This Property

    The luxurious Grand Hotel National is situated directly on the shore of Lake Lucerne, only a 5-minute walk from the train station and the old town. Lucerne's legendary luxury hotel was built in the (Read More)1870s by César Ritz and Auguste Escoffier. Today it still provides highest-quality accommodation, culinary perfection and great musical entertainment in the National Bar. The rooms and suites offer views of the city or the lake. Some include Italian marble floors, walls covered with luxurious silk wallpaper, hand-woven carpets and comfortable sofas and chairs upholstered with the finest materials. From the Grand Hotel National Luzern you can see the famous Rigi, Stanserhorn and Pilatus mountains as well as the highest peaks of Central Switzerland.

    Grand Hotel National Luzern is featured in

    Guest Ratings For This Property

    8.6
    Based on 556 Reviews
    100% verified reviews

    Comfort

    9.13

    Cleanliness

    8.93

    Value For Money

    7.95

    Facilities

    8.67

    Guest Reviews

    Annika
    young couple
    10.0
    Exceptional
    Exceptional
    Such a beautiful hotel rich in history.

    Published on 05 Jan 2024

    Lauro
    family with young children
    8.0
    Very good
    Stay at grand national
    Location
    The service is not 5 star. Frigo bar is free but almost empty and porters have to be called all the time. They even tried to charge me 40 euros for 2 boiled eggs at breakfast. The lobby needs re decoration and some fresh enthusiasm should be instilled in the staff

    Published on 02 Jan 2024

    Anonymous
    young couple
    6.0
    Pleasant
    Pleasant
    Location
    Nothing special but the location

    Published on 31 Dec 2023

    Alex-lampros
    family with young children
    10.0
    Exceptional
    Exceptional
    Amazing hotel in amazing location and Amazing service

    Published on 30 Dec 2023

    Eleanor
    review category business travellers
    8.0
    Very good
    Traditional
    Pretty room
    Big event ongoing and difficult for the staff to make guests feel fully welcome. But full marks to your receptionist, who was delightful.

    Published on 12 Dec 2023

    Patrick
    young couple
    10.0
    Exceptional
    Wonderful!
    Fabulous hotel and great location.

    Published on 18 Oct 2023

    Abdulaziz
    young couple
    1.0
    Bad
    Bad
    Only the location
    We were very disappointed. The room we reserved was different than the pictures we saw in Booking. They moved us to a bigger room but the furniture is very old, not very clean and has a bad smell. The balcony is not clean at all, the terrace is very old. The other day there was no housekeeping although we got out of the room since morning. The staff was unprofessional, when we didnt like the room when we first arrived and asking to cancel the reservation or change the room, one of the staff was listening and speaking with his colleague said: Drama I was only practicing my rights to complain about the room! The other day we needed help in the morning we called the reception with no answer. Unfortunately, our experience was awful. We had to move to another hotel and couldnt continue our second night. And of course we paid for the second night.
    (Read More)

    Published on 15 Oct 2023

    Leroy
    young couple
    10.0
    Exceptional
    Spacious comfortable room with view of lake + mountains,
    View, location, room. Friendly helpful staff.
    Limited menu at Juliette.

    Published on 21 Sep 2023

    Teresa
    young couple
    10.0
    Exceptional
    Exceptional
    We had a room with a lake view and balcony.

    Published on 20 Sep 2023

    Thomas
    family with young children
    8.0
    Very good
    Great staff and pleasent hotel by the lake side
    Staff were very welcoming and attentive to all our needs - went the extra mile on several occasions. Choice of some top quality restaurants in the hotel, especially the Brasserie, fantastic location, spacious room.
    The rooms are quite expensive considering the hotel is a little dated.

    Published on 11 Sep 2023

    Location & Nearby Places

    Old Town (0.7 Km from city center)

    Haldenstrasse 4

    15 Nearby Attractions

    St. Leodegar's Church

    0.2 km

    Lucerne Lion Monument

    0.5 km

    Bourbaki Panorama

    0.5 km

    Lucerne Culture and Congress Centre

    0.7 km

    Chapel Bridge

    0.7 km

    Glacier Garden

    0.7 km

    Musegg Wall

    0.8 km

    Rosengart Collection

    0.9 km

    Jesuit Church

    0.9 km

    Old Town

    1.0 km

    Spreuer Bridge

    1.1 km

    Swiss Transport Museum

    1.6 km

    Richard Wanger Museum

    1.6 km

    Swiss Chocolates

    6.3 km

    Lake Lucerne

    7.7 km

    Mount Pilatus

    10.3 km

    See All Attractions

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

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    All Facilities for Grand Hotel National Luzern

    Category Facilities
    Activities Water sport facilities on site, Live music/performance, Cycling, Golf course (within 3 km), Fishing, Skiing, Hiking.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Pet basket, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
    Bathroom Sauna, Bath, Free toiletries, Hairdryer, Bathrobe.
    Room Amenities Air conditioning, Heating, Seating Area, Safety deposit box.
    Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Restaurant, Minibar, Room service, Tea/Coffee maker.
    Safety & security Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Ironing service, Laundry, Dry cleaning.
    Services & Extras Wake-up service.
    Media & Technology iPod dock, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety Physical distancing in dining areas.
    Reception services Concierge service, Tour desk, Luggage storage, 24-hour front desk, Currency exchange.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Board games/puzzles, Babysitting/child services, Casino.
    Transport Airport shuttle, Airport shuttle (additional charge), Airport drop off, Public transport tickets, Shuttle service (additional charge), Shuttle service, Airport pick up.
    Pool and wellness Foot massage, Massage, Beauty Services, Spa/wellness packages, Neck massage, Body treatments, Spa facilities, Head massage, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Hand massage, Fitness/spa locker rooms.
    Outdoor & View Terrace, Balcony.

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