Renaissance Lucerne Hotel

Pilatusstrasse 15
8.1
204 reviews

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This property has been featured in "50 Luxury Hotels In Lucerne ".

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Room Types Available

Standard room with 1 Kingsize-bed
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    This air-conditioned room comes with an en-suite bathroom, a king-size bed, and Marriott bedding with down mattress toppers, a duvet and pillows. It also features a flat-screen TV with satellite channels, USB wall plugs, free WiFi and tea and coffee-making facilities.

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    Superior Room with 1 Kingsize-bed
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    This spacious room is fitted with historical paintings and decorative ceilings and it features a king-size bed with Marriott bedding, including a down mattress topper, a duvet and pillows. It also features a flat-screen TV with satellite channels, USB wall plugs, free WiFi and tea and coffee-making facilities.

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    Deluxe room, Larger Guest room, 1 King
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    This spacious and air-conditioned room is fitted with ornamented and stuccoed ceilings and it comes with a king-size bed and Marriott bedding, including down mattress toppers, duvets and pillows. It also features a flat-screen TV with satellite channels, USB wall plugs, free WiFi and tea and coffee-making facilities.

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    Junior Suite with 1 Kingsize-bed
  • Max 3 Adults
    •

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    This air-conditioned room is more spacious and it offers free WiFi, a coffee machine and tea making facilities. The room comes with a king-size bed featuring Marriott bedding with down mattress toppers, duvets and pillows. The en-suite bathroom features bathrobes, slippers and high-quality toiletries. The units also feature a flat-screen TV with satellite channels, USB wall plugs & free WiFi.

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    Single Room with 1 Queensize-bed
  • Max 1 Adult
    •
  • 2 Photos available
    •

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    This air-conditioned room with an en-suite bathroom features Marriott bedding with a down mattress topper, a duvet and pillows. It also features a flat-screen TV with satellite channels, USB wall plugs, free WiFi and tea and coffee-making facilities.

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    Renaissance Studio Suite with 2 Twin/Single beds
  • Max 3 Adults
    •

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    This spacious and air-conditioned room comes with 2 twin beds featuring Marriott bedding with down mattress toppers, duvets and pillows. This beautifully-furnished room comes with a seating and working area. Some units also feature sofa beds for children and, if needed, they can be connected to an adjoining Superior Room, as well. Free WiFi, a mini-fridge, tea and coffee-making facilities are provided.

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    Standard Room with 2 Twin/Single beds
  • Max 2 Adults
    •
  • 2 Photos available
    •

    Read More

    View Deal
    This air-conditioned room comes with an en-suite bathroom, 2 twin beds, and Marriott bedding with down mattress toppers, a duvet and pillows. It also features a flat-screen TV with satellite channels, USB wall plugs, free WiFi and tea and coffee-making facilities.

    Read More

    Superior Room with 2 Twin/Single beds
  • Max 2 Adults
    •
  • 2 Photos available
    •

    Read More

    View Deal
    This spacious room is fitted with historical paintings and decorative ceilings and it features 2 twin beds with Marriott bedding, including a down mattress topper, a duvet and pillows. It also features a flat-screen TV with satellite channels, USB wall plugs, free WiFi and tea and coffee-making facilities.

    Read More

    Deluxe Room, Larger Guest room, 2 Twin/Single Bed(s)?
  • Max 2 Adults
    •
  • 2 Photos available
    •

    Read More

    View Deal
    This spacious and air-conditioned room is fitted with ornamented and stuccoed ceilings and it comes with 2 twin beds and Marriott bedding, including down mattress toppers, duvets and pillows. It also features a flat-screen TV with satellite channels, USB wall plugs, free WiFi and tea and coffee-making facilities.

    Read More

    Junior Suite with 2 Twin/Single beds
  • Max 3 Adults
    •

    Read More

    View Deal
    This air-conditioned room is more spacious and it offers free WiFi, a coffee machine and tea making facilities. The room comes with 2 twin beds featuring Marriott bedding with down mattress toppers, duvets and pillows. The en-suite bathroom features bathrobes, slippers and high-quality toiletries. The units also feature a flat-screen TV with satellite channels, USB wall plugs & free WiFi.

    Read More

    Renaissance Studio Suite with Twin beds
  • Max 3 Adults
    •

    Read More

    View Deal
    This spacious and air-conditioned room comes with 2 twin beds featuring Marriott bedding with down mattress toppers, duvets and pillows. This beautifully-furnished room comes with a seating and working area. Some units also feature sofa beds for children and, if needed, they can be connected to an adjoining Superior Room, as well. Free WiFi, a mini-fridge, tea and coffee-making facilities are provided.

    Read More

    View All Rooms

    About This Property

    The Renaissance Lucerne Hotel is a modern 5-star hotel in a historic city palace, 3 minutes' walk from Lucerne Train Station and 200 metres from Lake Lucerne. It features a South American Restaurant (Read More)and Bar. Free WiFi is featured throughout the property. The tastefully furnished, non-smoking rooms feature ornamental ceiling decoration and warm-toned interiors. They come with air conditioning and soundproofed windows. Every room at the Renaissance Lucerne is equipped with USB wall plugs, a mini-fridge, tea and coffee facilities (hot water kettle and a coffee machine). At Pacifico Restaurant, guests can enjoy South American-inspired cuisine with ever-popular Fajitas, home-smoked Spare Ribs and the best steaks in town. A selection of classic drinks and the hotel's own cocktail creations in special sizes are served at Boca Grande Bar & Lounge. Guests can unwind in the lounge with a spacious seating area, coffee machine, PC, library, free WIFI, vending machine. Renaissance Lucerne Hotel features a 24-hour reception.

    Renaissance Lucerne Hotel is featured in

    Guest Ratings For This Property

    8.1
    Based on 204 Reviews
    100% verified reviews

    Comfort

    8.87

    Cleanliness

    8.63

    Value For Money

    7.52

    Facilities

    8.2

    Guest Reviews

    Rosanna
    family with young children
    10.0
    Exceptional
    Amazing! Will be back
    The property, was central yet quiet and the staff were very friendly and helpful. I would definitely go back!

    Published on 27 Dec 2023

    Michelle
    young couple
    10.0
    Exceptional
    Staff made us feel welcome. Answered any questions graciously
    Central to everything
    Nothing

    Published on 01 Dec 2023

    Marcelo
    family with young children
    1.0
    Bad
    Horrendous experience
    Location
    It was absolutely terrible, our room was so cold that the entire family got sick. Very little attention from staff towards the complain. I will never stay in this hotel again, especially for that kind of money.

    Published on 26 Nov 2023

    Monica
    family with young children
    7.0
    Good
    Good
    The rooms are comfy and it's close to the train station
    They charged my credit card a day before the free cancellation and that's 4 days before my actual stay. I was also charged 350 for my airport transfer when the actual reservation made by the front desk was only for 250. Such a scam.

    Published on 21 Oct 2023

    Jonathan
    young couple
    9.0
    Superb
    Superb
    Location, helpful and knowledgeable staff, very good breakfast. I highly recommend this hotel when staying in lucern
    bathroom was slightly small compared to the large room. Hotel is a bit pricey but all hotels in switzerlsnd are pricey

    Published on 18 Sep 2023

    Natalie
    young couple
    8.0
    Very good
    Very good
    The bathroom was large, clean and comfortable. A de-mister would be useful.
    There was no proper lobby.

    Published on 17 Sep 2023

    Sharon
    young couple
    9.0
    Superb
    Lovely visit to Luzern.
    Excellent location & helpful staff.
    Room was quite dark. Needed better lighting & balcony!

    Published on 03 Sep 2023

    James
    group
    8.0
    Very good
    Very good would stay there again, beautiful city
    Location to the old town and train station. The mexican restaurant and bar which is next to the hotel were excellent.
    The bars across the road from hotel are quite noisy at night after 12pm

    Published on 01 Sep 2023

    Ernie
    solo traveller
    8.0
    Very good
    Convey to train station
    Very convenient to train station. Was upgraded to larger room as part of Marriott bonvoy program.
    Very busy bar/restaurant on ground floor serving American style Mexican food.

    Published on 28 Aug 2023

    Rena
    young couple
    8.0
    Very good
    It was good
    Great location
    Room size. Bathroom size. Comfort of bed and pillows.

    Published on 13 Aug 2023

    Location & Nearby Places

    Old Town (0.2 Km from city center)

    Pilatusstrasse 15

    15 Nearby Attractions

    Rosengart Collection

    0.1 km

    Jesuit Church

    0.2 km

    Lucerne Culture and Congress Centre

    0.3 km

    Chapel Bridge

    0.3 km

    Old Town

    0.5 km

    Spreuer Bridge

    0.5 km

    Musegg Wall

    0.6 km

    Bourbaki Panorama

    0.9 km

    St. Leodegar's Church

    0.9 km

    Lucerne Lion Monument

    1.1 km

    Glacier Garden

    1.1 km

    Richard Wanger Museum

    1.7 km

    Swiss Transport Museum

    2.3 km

    Swiss Chocolates

    5.5 km

    Lake Lucerne

    7.1 km

    Mount Pilatus

    9.4 km

    See All Attractions

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    Top Facilities

    parking

    bar

    food

    wifi

    See All Facilities

    All Facilities for Renaissance Lucerne Hotel

    Category Facilities
    Activities Bike tours, Skiing, Hiking, Happy hour, Walking tours, Temporary art galleries, Golf course (within 3 km), Tour or class about local culture.
    Business facilities Business centre.
    Cleanliness & disinfecting Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, parking, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Toilet with grab rails.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Slippers, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Air conditioning, Wardrobe or closet, Desk, Seating Area, Iron, Safety deposit box, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Vending machine (drinks), Restaurant, Vending machine (snacks), Packed lunches, Coffee machine, Special diet menus (on request), Room service, Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Shared lounge/TV area.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Transport Car hire, Public transport tickets.
    Pool and wellness Fitness centre, Fitness.
    Outdoor & View City view, View.

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