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Bürgenstock Hotel & Alpine Spa

(8 kms from Lucerne Station)
Burgenstock Resort

Ranked 6 out of 50 best hotels in luzern

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Room Types Available

Contemporary Deluxe Room
  • Max 3 Adults
  • 1 Photo available
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    This room features partial panoramic lake views, a fireplace, and a bathroom with a double bathtub and a rain shower.When booking rooms for more than 5 nights, different policies and conditions may apply.

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    Contemporary Lake View Premium Suite
  • Max 3 Adults
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    This suite features panoramic lake views, a fireplace, and a bathroom with a free-standing bathtub and a rain shower.

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    Contemporary Family Suite
  • Max 5 Adults
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    This room category features lake and mountain views, two separate bedrooms and a living room, a bathroom with a double bathtub and a rain shower.

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    Contemporary Lake View Spa Suite
  • Max 3 Adults
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    This suite features panoramic lake views, a fireplace, and a bathroom with a double bathtub and a rain shower.

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    Contemporary Lake View Bay Suite
  • Max 3 Adults
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    This spacious suite features panoramic lake views, a fireplace, and a bathroom with a double bathtub and a rain shower.

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    Contemporary Lake View Panorama Suite
  • Max 3 Adults
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    This suite features a panoramic view over Lake Lucerne. It has a spacious bedroom, a separate living area and a walk-in wardrobe. The private bathroom comes with a 2-person bathtub and a rain shower.

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    Suite
  • Max 3 Adults
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    Guests will have a special experience as the suite provides a fireplace. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, a minibar, a coffee machine, as well as a wardrobe.

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    Heritage Alpine Deluxe
  • Max 2 Adults
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    This double room features a tea/coffee maker and air conditioning.

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    Heritage Lake View Deluxe
  • Max 3 Adults
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    A seating area, a desk, a balcony and air conditioning are featured in this spacious triple room. The unit offers 1 bed.

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    Heritage Lake View Prestige Room with Terrace
  • Max 3 Adults
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    This triple room has a terrace, seating area and tea/coffee maker.

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    Heritage Lake View Suite
  • Max 3 Adults
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    The spacious air-conditioned triple room provides a minibar, a seating area and a safe deposit box. The unit offers 1 bed.

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    Heritage Lake View Prestige Suite
  • Max 3 Adults
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    The spacious air-conditioned triple room offers a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.

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    Heritage Lake View Cottage
  • Max 3 Adults
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    Guests will have a special experience as this triple room offers a fireplace. The triple room's kitchen is available for cooking and storing food. The spacious air-conditioned triple room provides a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.

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    B�rgenstock Hotel & Alpine Spa is featured in

    Guest Ratings For This Property

    9.4
    Based on 952 Reviews
    100% verified reviews

    Comfort

    9.66

    Cleanliness

    9.69

    Value For Money

    8.25

    Facilities

    9.66

    Reviewers Mention About Bürgenstock Hotel & Alpine Spa

    The B�rgenstock Hotel & Alpine Spa is an iconic hotel offering next level luxury beyond 5 stars. It is highly recommended for couples, solo travelers, or as a treat yourself weekend. The views from t (Read More)he rooms are majestic and the spa is unrivaled. The breakfast is delicious and the seafood at the main restaurant for dinner is amazing. The resort is a fantastic place to relax and is recommended for people who enjoy the Maldives. The services are great, although the food is not that nice. The pool is also praised as being incredible and desired for a lifetime.

    Guest Reviews

    Dmitryost
    young couple
    9.0
    Superb
    Superb
    great stuff on each lvl of this hotel, reception - restaurant - spa- drivers fantastic service . many thanks for Christmas hospitality and well organized dinner set up.
    they says they have best spa in europe, which i would not confirm , it is decent and have great view, But i wont call saunas and spa complex in general the best I've been to. but definitely top 5

    Published on 03 Jan 2024

    Naomi
    young couple
    10.0
    Exceptional
    Amazing views! Exceptional rooftop pool & spa facilities!
    View of Lake Lucerne was breathtaking, we got 3 free upgrades for 3 rooms over Christmas! Staff are super friendly & went above & beyond! Lake bar food was amazing- burgers were to die for! Spa facilities were the BEST I've experienced - rooftop infinity pool was WOW! Highly recommend!
    Restaurant staff could be more friendly! A couple of orders needed following-up

    Published on 02 Jan 2024

    Js
    young couple
    7.0
    Good
    No point in booking a room to experience the property. Just book a day at the spa.
    A la carte Breakfast was good. Spices restaurant had some delicious options and a good wine list. Service meets the expectations for the type of property.
    Didnt care for the wait times to be seated for breakfast or the lack of buffet options. There are way too many day visitors and hotel guests get no preference in booking spa appointments or property restaurants. Use your money to book spa appointments and a nice bottle of wine for dinner vs booking a room. The rooms are nice though.

    Published on 30 Dec 2023

    Ngoc
    young couple
    7.0
    Good
    Good
    The view is amazing. Our room was nicely decorated. Many thanks for the hotel team :) The staff are friendly. Our breakfast was delicious.
    The air ventilator of the room shall be improved because the room has sometimes bad smell. The bed and pillows can be softer. The bed was hard and we did not have good sleep.

    Published on 30 Dec 2023

    Anna
    family with young children
    10.0
    Exceptional
    Everything was gorgeous
    One of the best resorts in the world!
    All

    Published on 30 Dec 2023

    Renato
    young couple
    7.0
    Good
    Fantastic location with a wonderful spa and views.
    Location, Spa & views were amazing! We had a very enjoyable dinner. The arrival / departure from Lucerne by boat & funicular is great.
    Breakfast was underwhelming. Service was slow, likely they were understaffed in the restaurants. Attention to detail was lacking for the price paid. Generally friendly though.

    Published on 28 Dec 2023

    Benjamin
    with friends
    10.0
    Exceptional
    One of the best
    Alles war perfekt.

    Published on 20 Dec 2023

    Kimura
    group
    10.0
    Exceptional
    Exceptional
    Beautiful and very nice staff
    Nothing

    Published on 09 Dec 2023

    Wajdi
    young couple
    8.0
    Very good
    Every thing was perfect except food options and quality of food was below exepecations both the breakfast and the other
    Location Staff Design History Luxury Quality of the buildings
    Food quality

    Published on 06 Dec 2023

    Lama
    solo traveller
    10.0
    Exceptional
    Amazing views
    Everything. I rarely give a 10. The view, everywhere in the hotel, was breathtaking Just make sure you dont come when its foggy you will lose that.
    If you want to get some cheap snacks, better do it before you go up the mountain

    Published on 01 Dec 2023

    Location & Nearby Places

    7.9 Km from city center

    Burgenstock Resort

    15 Nearby Attractions

    Lake Lucerne

    4.8 km

    Richard Wanger Museum

    6.4 km

    Swiss Transport Museum

    7.0 km

    Lucerne Culture and Congress Centre

    7.9 km

    Rosengart Collection

    7.9 km

    Chapel Bridge

    8.1 km

    Jesuit Church

    8.1 km

    St. Leodegar's Church

    8.1 km

    Old Town

    8.3 km

    Spreuer Bridge

    8.4 km

    Musegg Wall

    8.4 km

    Bourbaki Panorama

    8.5 km

    Lucerne Lion Monument

    8.5 km

    Glacier Garden

    8.7 km

    Mount Rigi

    9.8 km

    See All Attractions

    Top Facilities

    parking

    bar

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    All Facilities for Bürgenstock Hotel & Alpine Spa

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Pet bowls, Lower bathroom sink.
    Accessibility Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Bidet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Bathrobe.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Linen, Alarm clock, Wake-up service, Lockers.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Valet parking, ATM/cash machine on site, Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
    Entertainment and family services Kids' club, Children's playground, Indoor play area, Evening entertainment, Kids' outdoor play equipment, Baby safety gates, Board games/puzzles, Babysitting/child services.
    Pool and wellness Steam room, Solarium, Massage, Kids' pool, Beauty Services, Light therapy, Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Hammam, Manicure, Personal trainer, Waxing services, Fitness/spa locker rooms, Hair treatments, Hot tub/Jacuzzi, Body treatments, Pedicure, Spa and wellness centre, Indoor pool, Massage chair, Sun loungers or beach chairs.
    Shops Barber/beauty shop.
    Activities Live music/performance, Aerobics, Tennis equipment, Cycling, Horse riding, Hiking, Mini golf, Movie nights, Snorkelling, Bike tours, Tennis court, Cooking class, Fishing, Walking tours, Temporary art galleries, Themed dinner nights, Golf course (within 3 km), Diving, Tour or class about local culture.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Room Amenities Sofa, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Fold-up bed, Tile/marble floor, Ironing facilities, Heating, Air conditioning, Desk, Carpeted, Fan, Fireplace.
    Food & Drink Wine/champagne, Kid-friendly buffet, Breakfast in the room, Coffee machine, Special diet menus (on request), Kid meals, Room service, Snack bar, Vending machine (drinks), Restaurant, Minibar, Kitchen, Vending machine (snacks), Fruits, Outdoor furniture, Tea/Coffee maker, Bar.
    Services Wireless Internet, Internet services, Free WiFi, Internet facilities, WiFi.
    Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
    Common areas Sun terrace, Outdoor fireplace, Garden, Chapel/shrine, Picnic area.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Parking on site, Pets allowed, WiFi available in all areas.
    Transport Car hire, Shuttle service (additional charge), Shuttle service, Accessible parking, Public transport tickets, Parking garage.
    Outdoor & View Terrace, Mountain view, View, Balcony.
    Bath/Hot spring Open-air bath.

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