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Candlewood Suites Richmond West End Short Pump, an IHG Hotel

(3 kms from Short Pump Mall)
4120 Tom Leonard Drive - Show on map

Ranked 35 out of 41 best hotels in richmond

8.3
178 reviews

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Room Types Available

Queen Suite - Non-Smoking
  • Max 4 Adults
    •

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    This room features a flat-screen TV with cable channels, a seating area with sofa bed, and a full kitchen.

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    Queen Studio - Disability Access
  • Max 2 Adults
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    This room features a flat-screen TV with cable channels, a seating area, and a full kitchen.

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    Studio Suite
  • Max 2 Adults
    •

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    This room features a flat-screen TV with cable channels.

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    Studio Queen Suite
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This room features a flat-screen TV with cable channels, a seating area, and a full kitchen.

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    One-Bedroom Queen Room with Mobility Accessible Tub - Non-Smoking
  • Max 2 Adults
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    This room features a queen bed and disability accessible tub.

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    Queen Studio Suite - Mobility Access Roll in Shower/Non-Smoking
  • Max 2 Adults
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    The suite provides a tea and coffee maker, a dining area, as well as a private bathroom featuring a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 1 bed.

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    Suite - Disability Access/ Roll in Shower - Non Smoking
  • Max 2 Adults
    •

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    This room has a kitchenware, dishwasher and air conditioning. A disability accessible roll-in shower is provided.

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    Candlewood Suites Richmond West End Short Pump, an IHG Hotel is featured in

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    Guest Ratings For This Property

    8.3
    Based on 178 Reviews
    100% verified reviews

    Comfort

    8.63

    Cleanliness

    8.61

    Value For Money

    8.51

    Facilities

    8.44

    Reviewers Mention About Candlewood Suites Glen Allen-Short Pump

    The Candlewood Suites Richmond West End Short Pump receives high praise from guests. The staff is friendly, polite, and professional, ensuring a welcoming atmosphere. The facilities, including the ro (Read More)oms, gym, laundry room, and grounds, are immaculately clean. The location is convenient, with shops and groceries within walking distance. The price is reasonable for the amenities provided, including free washer and dryer service and a workstation. Overall, guests highly recommend staying at this hotel.

    Guest Reviews

    Julie
    family with young children
    5.0
    Passable
    Passable
    Coffee station
    Dirty workout room. You can hear people walking around upstairs. Lukewarm water. It was never hot. Bedding was way too hot

    Published on 03 Jan 2024

    Anthony
    young couple
    7.0
    Good
    The stay was good, just need some upgrades.
    The kitchen, desk area, and bedroom was good. The bathroom was good. The was worth the price that I paid with the exception of the tub/shower.
    The shower need an upgrade. The drain stopper was practically black.Most hotels have walk-in showers. There were no dishwasher tabs to wash the dishes (unless housekeeping is responsible for that). The TV was not located in a good area to watch and was too far away from the bedroom.

    Published on 03 Jan 2024

    Tyrina
    young couple
    10.0
    Exceptional
    Exceptional
    Cleanliness
    N/A

    Published on 23 Dec 2023

    Lisabeth
    solo traveller
    10.0
    Exceptional
    Always worth a repeat!
    I love this place. I am originally from RVa and have returned an infinite number of times and I feel like I have tried everywhere in Glen Allen Short Pump and downtown. I like Candlewood because the staff is always super friendly and helpful, the room is large and quiet, parking is easy, the location is good for my needs.

    Published on 13 Dec 2023

    William
    young couple
    9.0
    Superb
    Good and comfortable stay.
    Spacious room and bathroom, comfortable bed. Loved the small kitchen. Convenient to everything we needed to do.
    Big bathroom, but tiny sink and no bathroom countertop.

    Published on 15 Nov 2023

    Sheila
    young couple
    9.0
    Superb
    We wound definitely stay again. We werent aware of the lack of an ice machine and it took forever for the ice maker to
    It was very clean with plenty of parking.
    The laundry room and fitness center are sort of one in the same so it was pretty warm and moist in there when other customers were doing their laundry.

    Published on 13 Nov 2023

    Antonio
    family with young children
    8.0
    Very good
    Good for a overnight stay
    Good location,friendly staff ,good value and good for a short stay
    Parking lot Entrance has only one way in. One room had a hvac control issue.

    Published on 05 Nov 2023

    Kevin
    young couple
    8.0
    Very good
    Overall great room at a great price and a great location
    There is no breakfast at this location.
    The folding table though adequate seemed out of place.

    Published on 27 Oct 2023

    Beverly
    young couple
    8.0
    Very good
    Great stay!
    Great location, numerous nearby stores and restaurants and conveniently located near several healthcare facilities. Check in staff was great and friendly!! Kitchenette area had a full size refrigerator/freezer, two burner cooktop, coffee maker.
    Strong smell of weed in the room. The door to the room rattled when other doors were opening and closing on the hall. I laid my bag against it but it didnt help much.

    Published on 23 Oct 2023

    Irving
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Staff very welcoming and accomodating. Clean and spacious room. Access to shopping, food options, near major roads, yet no highway noise.
    Slight odor in lobby near elevator.

    Published on 22 Oct 2023

    Top Facilities

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