Hampton Inn Richmond-West Innsbrook, Richmond

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Room Types Available

Queen Room with Two Queen Beds - Non-Smoking

Max 4 Adults

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This room features a flat-screen TV with cable channels, a refrigerator, and a work desk.

King Study Room - Non-Smoking

Max 4 Adults

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This spacious study features a sofa bed.

King Room with Sofa Bed - Non-Smoking

Max 4 Adults

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This room features a flat-screen TV with cable channels, a refrigerator, and a work desk.

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Hampton Inn Richmond-West Innsbrook is featured in

41 Best Hotels In Richmond

$ 79 onwards

Guest Ratings For This Property

8.0

Based on 186 Reviews

100% verified reviews

Comfort

8.33

Cleanliness

8.4

Value For Money

8.02

Facilities

8.2

Reviewers Mention About Hampton Inn Richmond-West Innsbrook

The Hampton Inn Richmond-West Innsbrook is highly praised for its friendly staff, great food, and lovely rooms. Guests appreciate the delicious and plentiful breakfast bar, as well as the convenient (Read More)location near restaurants and shops. The hotel is described as a hidden gem with clean and spacious rooms. Some minor issues, like a single working elevator, are mentioned, but overall, the stay is highly recommended.

Guest Reviews

Kimberly

young couple

8.0

Very good

Staff was great

Location

Parking

Published on 02 Jan 2024

Michael

young couple

10.0

Exceptional

The breakfast was great and the location wonderful

Published on 30 Dec 2023

Sam

review category business travellers

10.0

Exceptional

Great location and clean Hotel

Very clean and safe environment

Fridge hadnt been emptied from previous guest

Published on 25 Dec 2023

Mercedes

young couple

2.0

Very poor

Didnt get the room we paid for. Then they put us in a room that wasnt clean. After talking to the

The entire experience was horrible

Dirty and the staff is rude

Published on 18 Dec 2023

Cheryl

family with young children

10.0

Exceptional

Clean and pet friendly

Price

Published on 28 Nov 2023

Darron

family with young children

1.0

Bad

Terrible Staff,and manager to allow such things to happen,

Room was in front of the elevator and the staff would not allow me to change rooms. The bedding was stained and nasty, ( was able to change that out) a group of middle eastern people was drinking, partying, loud noise right in front of the hotel entrance till after 2 am. I am a disabled veteran and my 2 nights staying there was unacceptable.! Never their again!

Room was in front of the elevator and the staff would not allow me to change rooms. The bedding was stained and nasty, ( was able to change that out) a group of middle eastern people was drinking ,partying, loud noise right in front of the hotel entrance till after 2am. I am a disabled veteran and my 2 nights staying there was unacceptable.! Never their again!

Published on 21 Nov 2023

Nisha

family with young children

10.0

Exceptional

Nicole was so absolutely accommodating and answered every question we had! Very welcoming and sweet!

Published on 19 Nov 2023

Mcquigg

review category business travellers

7.0

Good

Place was convenient and clean

There was an altercation with a guest who wouldnt check out and the police were called right across the hall from my room. I checked in early to get some rest since I work nights but I wasnt able to rest.

Published on 16 Nov 2023

Ashley

young couple

2.0

Very poor

We got charged by Booking.com AND the hotel. With no refund from either.

The only good thing about this place was the bed and the shower

Everything but the bed and shower

Published on 04 Nov 2023

Emanuel

family with young children

5.0

Passable

Nice and clean, but my room was a bit small for that price.

The bed and the TV

The shade for the windows didn't work and the temperature settings was not too good

Published on 14 Aug 2023

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Top Facilities

parking

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All Facilities for Hampton Inn Richmond-West Innsbrook

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Hairdryer.
Room Amenities	Seating Area, Sofa bed, Air conditioning, Ironing facilities, Safety deposit box, Heating.
Food & Drink	Refrigerator, Tea/Coffee maker.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning.
Media & Technology	TV, Video, Flat-screen TV, Telephone, Radio.
Services & Extras	Alarm clock.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Contactless check-in/check-out.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Fitness.
Transport	Accessible parking.

Hampton Inn Richmond-West Innsbrook

Check Room Options And Availability

Room Types Available

Hampton Inn Richmond-West Innsbrook is featured in

Guest Ratings For This Property

Reviewers Mention About Hampton Inn Richmond-West Innsbrook

Guest Reviews

Kimberly

Very good

Staff was great

Michael

Exceptional

Exceptional

Sam

Exceptional

Great location and clean Hotel

Mercedes

Very poor

Didnt get the room we paid for. Then they put us in a room that wasnt clean. After talking to the

Cheryl

Exceptional

Exceptional

Darron

Bad

Terrible Staff,and manager to allow such things to happen,

Nisha

Exceptional

Exceptional

Mcquigg

Good

Place was convenient and clean

Ashley

Very poor

We got charged by Booking.com AND the hotel. With no refund from either.

Emanuel

Passable

Nice and clean, but my room was a bit small for that price.

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