This double room features a sofa and an electric kettle.Please specify the number of adults and children staying in this room. The sofa bed can only accommodate one adult, or two children of 10 years or younger. All children must be aged 14 years or younger at the time of check-out. Please contact the hotel prior to arrival if you are travelling with children.
Please note the room type and bed type will be allocated upon check-in. Please note the property will try to meet the guest's request, but this will be subject to availability.Extra beds are not available.
This double room has air-conditioning and sofa.Please specify the number of adults and children staying in this room. The sofa bed can only accommodate one adult, or two children of 10 years or younger. All children must be aged 14 years or younger at the time of check-out. Please contact the hotel prior to arrival if you are travelling with children.
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Standard Double Room with Two Double Beds and Minifridge
This double room has air-conditioning.Please specify the number of adults and children staying in this room. All children must be aged 14 years or younger at the time of check-out. Please contact the hotel prior to arrival if you are travelling with children.
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a tea and coffee maker, executive lounge access and a flat-screen TV with satellite channels. The unit has 1 bed.
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Standard Queen room with Two Double Beds with Lounge Access
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, executive lounge access and a flat-screen TV with satellite channels. The unit has 1 bed.
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. This suite has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests.
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious suite features air conditioning, soundproof walls, a tea and coffee maker, executive lounge access and a flat-screen TV with satellite channels.
Reviewers Mention About Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter is highly praised for its clean rooms, attentive staff, and excellent breakfast. The location is convenient for walking to the town center and railway stat (Read More)ion. Platinum members receive upgrades and lounge access. The hotel offers spacious, modern rooms, a nice gin bar, and good facilities like a hot tub and steam room. Conference facilities are top-notch. Some guests found the surrounding area dark but enjoyed their overall experience.
Guest Reviews
Nixon
family with young children
5.0
Passable
Passable
Loved the location
Very over priced for the customer care we received
Published on 04 Jan 2024
Chris
family with young children
8.0
Very good
Very good
Excellent breakfast, reception and restaurant staff were very good . Pool area was clean .
Sofa bed in room covered in dog hair.
Published on 04 Jan 2024
Chris
young couple
3.0
Poor
Poor
. Location is good but beware its 12 a day for parking .
The hotel couldn't handle the capacity of guests , ques for breakfast 2 hours long waiting to use facilities ( pool spa ) again massive waiting times. Extra chargers for parking & room service breakfast was laughable 19 for corn flakes .
Published on 03 Jan 2024
Tamara
group
10.0
Exceptional
The best place to spend new years.
The breakfast was amazing and staff were very accommodating and provided great service throughout our stay.
-
Published on 03 Jan 2024
Laurence
family with young children
10.0
Exceptional
Excellent. Would recommend.
Excellent hotel. Great location in Newcastle city centre. The restaurant was very nice as was the bar area. Car parking facilities are available, and although you need to pay, it was extremely reasonably priced. We took our baby with us to this stay (aged 3 months) and a cot was provided. The staff were all very helpful.
Published on 03 Jan 2024
A.
young couple
6.0
Pleasant
Disappointing
Close to the train station, rain shower, easy to use heating system, polite staff in the breakfast room, very good options at breakfast, gin bar, steam room, swimming pool.
Before arrival, I received unwanted WhatsApp messages directly to my mobile phone. You're supposed to use Booking . com to contact customers, so that's a breach of privacy.
The person checking me in was excessively loud so everyone in the lobby could hear my personal details.
The charge of 50 per day, in case I took something from the fridge, was excessive.
No TV aerial attached to the TV in the room so no terrestrial TV. The TV's proprietary screencast system didn't work so I couldn't hook my smartphone to it.
Slow draining sink & shower. The shower tray leaks onto the bathroom floor so I had to stop the shower every few seconds until it drained. Didn't the cleaner notice this?
There's a sign in the changing rooms to the spa and all over the pool area that states, no cameras, yet several people were taking photos in the jacuzzi and of people, including children, in the swimming pool.
There's a sign stating no children allowed in the jacuzzi or in the steam room, but parents allowed their children into both and no staff hotel members stopped them.
After checking out, I received spam emails directly from the hotel and they would only stop sending them if I unsubscribed, but I didn't sign up for their spam!
(Read More)
Published on 02 Jan 2024
Darren
young couple
6.0
Pleasant
Enjoyed but first impressions disappointing
Central been before
Bed was terrible, very uncomfortable, when we went to our room there was dirty plates and bottles of alcohol we had to step over
Published on 02 Jan 2024
Kevin
family with young children
9.0
Superb
Superb
Nice rooms,bar and excellent breakfast
Couldn't say
Published on 02 Jan 2024
Chaim
family with young children
8.0
Very good
Very good
Friendly Staff
big rooms
Park Cark is not connected.
small pool
Published on 02 Jan 2024
Brian
family with young children
8.0
Very good
Very good
Clean modern homely friendly
stayed for 4 nights and rooms not cleaned/ serviced
All Facilities for Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous
Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift.
Accessibility
Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit wheelchair accessible.
Sofa, Soundproofing, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Heated pool, Air conditioning, Desk, Carpeted.
Food & Drink
Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Room service, Electric kettle, Restaurant, Minibar, Outdoor furniture, Tea/Coffee maker, Bar.
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Common areas
Shared lounge/TV area.
Reception services
Luggage storage, Concierge service, 24-hour front desk.
General
Parking, WiFi available in all areas.
Physical distancing
Mobile app for room service, Cashless payment available, Physical distancing rules followed.
Pool and wellness
Steam room, Massage, Beauty Services, Indoor pool (all year), Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Swimming pool, Body wrap, Swimming Pool, Fitness centre, Fitness, Facial treatments, Spa facilities, Manicure, Waxing services, Fitness/spa locker rooms, Hot tub/Jacuzzi, Body treatments, Pedicure, Spa and wellness centre, Indoor pool.
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