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Sandman Signature Newcastle Hotel

Newcastle City Centre (0 kms from )
Gallowgate

Ranked 30 out of 50 best hotels in durham

7.9
7143 reviews

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Room Types Available

Standard Room, 1 King Bed, Stadium View
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    This room has a king-size bed, a small fridge, tea/coffee making facilities, a hairdryer, an iron and ironing board, and an en-suite bathroom with designer toiletries.

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    King Studio
  • Max 3 Adults
    •
  • 2 Photos available
    •

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    Modern room with free Wi-Fi and a flat-screen TV. The seating area has a sofa bed which can be used as a double extra bed; extra bed charges may apply.

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    Suite, 1 King Bed, Sofa Bed, Kitchenette
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    Modern room with free Wi-Fi and a flat-screen TV. The seating area has a sofa bed which can be used as a single extra bed; extra bed charges may apply.

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    Balcony Suite, 1 King Bed, Kitchen
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    With a super king-size bed and a private balcony, this room includes a sofa bed and a 32-inch flat-screen TV in both the living area and the bedroom. Along with a dining area, the self-catering kitchen includes a dishwasher, washing machine, microwave, and a fridge. The private bathroom has bathrobes and designer toiletries.The seating area has a sofa bed, which can be used as a double extra bed at a surcharge.

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    Deluxe Twin Room
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    This twin room has a sofa, and 2 single beds. There are 2 flat-screen TVs, a fridge, microwave and a hob. There is kitchenware, a toaster and tea/coffee making facilities.

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    Family Suite, 1 King Bed, Bunk Beds, Kitchenette
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    This suite features a supper king-size bed and a bunk bed. There are 3 flat-screen TVs, a fridge, microwave and a hob. There is kitchenware, a toaster and tea/coffee making facilities.

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    Special Offer - King Room
  • Max 2 Adults
    •

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    This special offer includes:- Full English Breakfast for two- A bottle of red wine- Red rose- A box of chocolates- Late check-out - until 2pm

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    Sandman Signature Newcastle Hotel is featured in

    Guest Ratings For This Property

    7.9
    Based on 7143 Reviews
    100% verified reviews

    Comfort

    8.41

    Cleanliness

    8.38

    Value For Money

    7.87

    Facilities

    8.07

    Reviewers Mention About Sandman Signature Newcastle Hotel

    The Sandman Signature Newcastle Hotel is praised for its great location near the city center and train station. Guests appreciate the spacious, modern rooms with kitchen facilities, comfortable beds, (Read More) and good breakfast options. Some minor issues mentioned include thin blinds letting in light and difficulty regulating room temperature. Overall, the hotel is clean, welcoming, and within walking distance to attractions.

    Guest Reviews

    Kerry
    family with young children
    5.0
    Passable
    Uncomfortable stay in a family room
    Good location
    We stay here every time we visit Newcastle this is the first time we booked a family room but we were disappointed in the room, very small and compact where the bunk beds are. Kitchen area but no where to actually sit unless you want to eat on your bed. Wouldnt book a family room here again.

    Published on 04 Jan 2024

    Mark
    family with young children
    2.0
    Very poor
    The room was small, dated and cold.
    The staff were helpful.
    The Bar and restaurant was closed for rework and we were only notified 48 before arrival. This was not on the website.

    Published on 04 Jan 2024

    Stephanie
    young couple
    3.0
    Poor
    Poor
    The hotel, was not clean to high standard. The window did not close properly so that meant that outside noise kept me and my husband up most of our 2 night stay.

    Published on 03 Jan 2024

    Jodie
    young couple
    10.0
    Exceptional
    Amazing
    The location and staff friendliness
    I understand maintenance was undergoing but maybe room checks should be done for things that are broken.

    Published on 03 Jan 2024

    John
    young couple
    7.0
    Good
    Hoped for better stay and only told of bar and restaurant closure the day before.
    Location
    No bar Plates left in corridors for 24 + hours with leftover food Wardrobe broken

    Published on 03 Jan 2024

    Paul
    young couple
    7.0
    Good
    Not a great hotel given location and cost
    Visit to Newcastle as always
    Hotel value for money is poor and adjacent bar is at least 2/10 for service and quality Rooms are small To class as bed only positive, somewhere for shower and sleep

    Published on 03 Jan 2024

    Stuart
    young couple
    6.0
    Pleasant
    Pleasant
    Cold breakfast

    Published on 03 Jan 2024

    Anson
    review category business travellers
    6.0
    Pleasant
    Hotel lovely, restaurant not great
    Rooms were nice and clean
    Restaurant was very crowded in the evening with people watching the football game at about 6/7pm. Wasnt suitable for someone wanting a relaxing dinner as was too loud. We went elsewhere

    Published on 02 Jan 2024

    Anonymous
    young couple
    2.0
    Very poor
    Comfy bed windows were drafting all night and water was on the ledge I would like a refund as Im very unsatisfied with
    There was a draft coming from windows all night couldnt sleep too cold! In the morning there was water on the ledge inside from the rain the night before we made sure all windows were closed and still had an awful draft off wind! I would like a refund as the stay was uncomfortable the room was 505 you can go check for a draft if you dont believe me and the photo off the rain in the room.

    Published on 02 Jan 2024

    Chris-samm
    family with young children
    3.0
    Poor
    Poor
    The view to st james park
    The bed was very small. Very little room in the room. The decor was outdated and the wallpaper was peeling. There was mould at the window sill. Also even though our room had late check put for 1pm. Staff came knocking the door 3 times and also had a phone call to say check out was at 11 even though numerous times we told the staff we had late check out. This disturbed a well needed sleep for an upcoming flight. Overall poor service for the price paid for the room- had higher expectations for a well known hotel. The only bonus was the view to st james park.

    Published on 02 Jan 2024

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    Top Facilities

    parking

    bar

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    All Facilities for Sandman Signature Newcastle Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Live sport events (broadcast).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Washing machine, Drying rack for clothing, Sofa bed, Wardrobe or closet, Clothes rack, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Fan, Ironing facilities, Heating, Extra long beds (> 2 metres), Socket near the bed.
    Food & Drink Wine/champagne, Dishwasher, Refrigerator, Electric kettle, Microwave, Kitchenware, Restaurant, Toaster, Stovetop, Kitchenette, Kitchen, Dining table, Dining area, Children's high chair, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology TV, Radio, Laptop safe, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Common areas Shared lounge/TV area.
    Reception services 24-hour front desk, Invoice provided, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Pets allowed, WiFi available in all areas.
    Transport Parking garage.
    Pool and wellness Fitness centre, Fitness.
    Outdoor & View View, Balcony.

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