This double room features a flat-screen HDTV, USB ports and black-out curtains. The en-suite has either a bath or a shower and complimentary toiletries. Tea and coffee making facilities are provided.
This double room has a king-size bed, HDTV, USB charging ports and black-out charging ports. There is an en-suite bathroom and complimentary toiletries. Tea and coffee making facilities are provided.
This double room offers garden views and upgraded facilities such as bathrobes, slippers, hot chocolate and complimentary mineral water. Other facilities include a HDTV, USB charging ports and black-out curtains.There is an en-suite has bathroom and complimentary toiletries are provided.
Located in the Manor House, the suite offers a bedroom area with king bed and seating area with sofa.The suite offers views of the lake and golf course, and features upgraded facilities such as an espresso machine, bathrobes, slippers, luxury toiletries and complimentary mineral water.There is a large HDTV and USB charging points.
This double room offers garden views and upgraded facilities such as bathrobes, slippers, hot chocolate and complimentary mineral water. Other facilities include a HDTV, USB charging ports and black-out curtains.The en-suite has either a bath or shower and complimentary toiletries are provided.
This single room has a single bed, and features a flat-screen HDTV, black-out curtains and USB charging ports. There is an en-suite bathroom and complimentary toiletries.
This twin room features garden views and upgraded facilities including bathrobes, slippers, hot chocolate and complimentary water. You will also find HDTV, USB charging ports and black-out curtains.There is an en-suite bathroom with complimentary toiletries provided.
This family room has a king bed and a sofa bed. You will also find a HDTV, USB charging ports and hairdryer. Max 2 adults and 2 children (children up to 7 years old on sofa bed). Max 3 adults (1 Adult on sofa bed).
This family room features a queen bed and a sofa bed. You will also find a HDTV, USB charging ports and hairdryer.Max 2 adults and 2 children (children up to 7 years old on sofa bed). Max 3 adults (1 Adult on sofa bed).
Reviewers Mention About DoubleTree by Hilton Cheltenham
Guests had mixed experiences at the DoubleTree by Hilton Cheltenham. While some found the check-in smooth and staff welcoming, others noted issues with room size, shower quality, and lack of informat (Read More)ion provided. The food at breakfast and lunch was praised, as well as the friendly staff in the restaurant. The spa was found to be too loud and crowded. Overall, the hotel was deemed nice, with comfortable rooms and good service, despite some areas for improvement.
Guest Reviews
Neil
group
8.0
Very good
Fine
Breakfast. Pool, sauna . Bed . View.
Restaurant closed in evening
Published on 04 Jan 2024
Richard
young couple
9.0
Superb
Good
Pleasant stay, as usual.
Restaurant was closed during our stay
Published on 04 Jan 2024
Stephen
family with young children
2.0
Very poor
Poor - will not stay again.
Breakfast was ok for a family with young children.
Very noisy - poor sound proofing. I had to complain as young children couldn't sleep even at 10.30pm. Was told we couldn't move rooms. Overcrowded facilities particularly pool area. Somebody charged a bar bill to our room which resulted in long conversation at checkout to reverse.
Published on 04 Jan 2024
Paul
young couple
7.0
Good
Enjoyable but clear staff shortage in the evening.
Good staff and great grounds.
Kitchen was closed early.
Published on 04 Jan 2024
Debbie
group
4.0
Disappointing
We enjoyed it despite issues but does feel a bit tired.
The staff were helpful and the new years gala night was a good event.
Very tired shower not very powerful. No opener behind bar for wine to be opened. Venison on New Years Eve was tough.No eggs or mushrooms at breakfast.
Published on 04 Jan 2024
David
young couple
1.0
Bad
Ruined our wedding anniversary
Wasnt informed about the restaurant closed
Published on 03 Jan 2024
Candice
young couple
3.0
Poor
Poor
We were really disappointed in the facilities of the property as we were told all the systems were down and we couldnt order any food. Drinks also. The bar staff seemed very young and untrained to be dealing with this. Our toilet also flooded our whole bathroom out and we were up most of the night due to being in a joining room.
Published on 03 Jan 2024
Luke
young couple
8.0
Very good
Very good
Good bed, location, sauna and steam room
Published on 03 Jan 2024
Marcus
young couple
9.0
Superb
Great
Room was clean tidy and spacious
Published on 03 Jan 2024
Anonymous
young couple
8.0
Very good
Comfy and good location
The new side of the property has nice rooms which are quiet and comfy with good black out curtains for sleep.
There is a lot of walking up and down stairs, ask for the ground floor if you have mobility issues. There is still a lot of climbing stairs without any lifts. There arent any smart tvs in the rooms.
All Facilities for DoubleTree by Hilton Cheltenham
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying.
Activities
Cycling, Live sport events (broadcast), Stand-up comedy, Walking tours, Golf course (within 3 km).
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Designated smoking area, Pet bowls, Lower bathroom sink, Non-smoking throughout.
Safety features
Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility
Emergency cord in bathroom, Toilet with grab rails.
Wine/champagne, Snack bar, Restaurant, Breakfast in the room, Packed lunches, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Food can be delivered to guest accommodation.
Reception services
24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out.
General
Parking, Private parking, Pets allowed, Parking on site, WiFi available in all areas.
Entertainment and family services
Board games/puzzles.
Pool and wellness
Steam room, Massage, Beauty Services, Pool with view, Indoor pool (all year), Spa/wellness packages, Manicure, Personal trainer, Back massage, Body scrub, Waxing services, Fitness/spa locker rooms, Yoga classes, Hot tub/Jacuzzi, Swimming pool, Foot massage, Swimming Pool, Fitness centre, Couples massage, Fitness classes, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Hand massage.
See all hotels in Cheltenham
