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Grand Hotel Villa Castagnola

Viale Castagnola 31

Ranked 17 out of 50 best hotels in lugano

9.2
859 reviews

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Room Types Available

Double or Twin Room
  • Max 2 Adults
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  • 1 Photo available
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    This room comes with a south-facing balcony with a park view. It features a flat-screen satellite TV, a minibar, a digital safe and direct-dial phone, and offers free WiFi connection. The en-suite bathroom is fitted with a shower or a bathtub, and is provided with bathrobes, slippers and a hairdryer.Air conditioning is available in summer time.

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    Executive Junior Suite
  • Max 2 Adults
    •
  • 4 Photos available
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    This spacious junior suite contains a living area with a sofa and comes with a south-facing balcony with a park or lake view. It features a flat-screen satellite TV, a minibar, a digital safe and direct-dial phone, and offers free WiFi connection. Most units come with 2 bathrooms, one with a shower and another with a bathtub. Bathrobes, slippers and a hairdryer are also provided.Air conditioning is available in summer time.

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    Junior Suite
  • Max 2 Adults
    •
  • 1 Photo available
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    View Deal
    This junior suite contains a living area with a sofa and comes with a south-facing balcony with a park or lake view. It features a flat-screen satellite TV, a minibar, a digital safe and direct-dial phone, and offers free WiFi connection. Most units come with 2 bathrooms, one with a shower and another with a bathtub. Bathrobes, slippers and a hairdryer are also provided.Air conditioning is available in summer time.

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    Superior Double Room
  • Max 2 Adults
    •

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    Located on the 4th floor, this large room comes with a south-facing balcony with a lake view. It features a flat-screen satellite TV, a minibar, a digital safe and direct-dial phone, and offers free WiFi connection. The en-suite bathroom is fitted with a shower and a bathtub, and is provided with bathrobes, slippers and a hairdryer.Air conditioning is available in summer time.

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    Garden Room
  • Max 2 Adults
    •
  • 1 Photo available
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    Located on the ground floor, this room comes with a small terrace. It features a flat-screen satellite TV, a minibar, a digital safe and direct-dial phone, and offers free WiFi connection. The en-suite bathroom is fitted with a bathtub, and is provided with bathrobes, slippers and a hairdryer. Only smoking rooms.Air conditioning is available in summer time.

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    Suite
  • Max 2 Adults
    •
  • 2 Photos available
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    View Deal
    This spacious suite contains a bedroom and a separate living room with a seating area. It comes with a south-facing balcony with a park and lake view, and features a flat-screen satellite TV, a minibar, a digital safe and direct-dial phone. Free WiFi connection is offered. All units also come with 2 bathrooms, one with a shower and another with a bathtub. Bathrobes, slippers and a hairdryer are also provided.Air conditioning is available in summer time.

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    Double or Twin Room Backyard
  • Max 2 Adults
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    This twin/double room faces the backyard and has a bathrobe, sofa and satellite TV.

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    Grand Hotel Villa Castagnola is featured in

    Guest Ratings For This Property

    9.2
    Based on 859 Reviews
    100% verified reviews

    Comfort

    9.54

    Cleanliness

    9.5

    Value For Money

    8.44

    Facilities

    9.29

    Reviewers Mention About Grand Hotel Villa Castagnola

    The staff at Grand Hotel Villa Castagnola is highly praised for their friendliness and willingness to help. The hotel itself is described as spectacularly beautiful with old-world architecture. The r (Read More)ooms are well-appointed with convenient amenities and the breakfast buffet is highly recommended. The hotel offers a relaxing atmosphere with a piano bar and live music. Guests appreciate the personalized service and special treats provided by the staff. The hotel's location is a bit far from the center but easily accessible by bus or a 15-20 minute walk. Overall, the hotel provides a wonderful experience and guests highly recommend staying here.

    Guest Reviews

    Hamda
    group
    10.0
    Exceptional
    Loved the hotel and definitely will be coming back!!
    - we loved our rooms, very spacious - we got a free room upgrade (we had 3 rooms) - super friendly staff! Very helpful. - breakfast was nice - housekeeping cleaned the rooms twice a day with turndown service which we loved!! - there was always a gift in the room, like chocolate, cake, fruits, etc.. - very thoughtful management - rooms had huge balconies in the suits. - we enjoyed the new years eve dinner, the kitchen was very accommodating of our needs and requests.
    Location was a bit far from the center.

    Published on 03 Jan 2024

    Vanya
    young couple
    10.0
    Exceptional
    Many thanks to the management and entire staff. You are a real grand hotel of Europe!
    This is a real grand hotel, just like a heaven.
    This time we liked the stay one level more than the previous times, thanks to the perfect weather.

    Published on 29 Dec 2023

    Ro
    group
    7.0
    Good
    Good
    The location and view were great.

    Published on 10 Dec 2023

    Marco
    young couple
    9.0
    Superb
    Felt like royalty and the area is amazing to visit
    Almost everything. Best room of vacation. Really nice pool and swim club.
    Further walk into town.

    Published on 02 Dec 2023

    Cihan
    young couple
    4.0
    Disappointing
    Average
    Garden
    Rooms bed quality not to standards

    Published on 16 Nov 2023

    Hesham
    young couple
    10.0
    Exceptional
    Exceptional
    Everything was magical.
    Nothing.

    Published on 05 Nov 2023

    Susan
    group
    10.0
    Exceptional
    Exceptional
    Amazing two bedroom suite on the fifth floor with the most beautiful view of the lake. Staff was spectacular; room was huge with spacious bedrooms and sitting area. Balcony was amazing with a four top table and the best view you could have of Lake Lugano. The regular rooms are much smaller but the hotel and staff, and the two bedroom suite was superb. Thank you!

    Published on 25 Oct 2023

    Shazra
    family with young children
    10.0
    Exceptional
    Perfect hotel in Lugano!
    We LOVED our stay at this hotel in Lugano. The location is stunning and the staff is extremely friendly! Would highly recommend this hotel for anyone looking for a classy and comfortable stay in the area. The breakfast buffet was one of my favorites! Thank you to the kind staff for welcoming us!
    Nothing!

    Published on 24 Oct 2023

    Asma
    with friends
    5.0
    Passable
    Passable
    Location
    Food, room service, house keeping

    Published on 22 Oct 2023

    Tuomo
    group
    9.0
    Superb
    Superb
    My room was very spacious with a large balcony. Very comfortable bed and a hotel tv that actually worked really well and was easy to use. Wonderful facilities with a large swimming pool and a tennis court. Very attentive and considerate service.
    Bathroom a bit outdated but it was not a big deal.

    Published on 17 Oct 2023

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    Top Facilities

    parking

    bar

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    All Facilities for Grand Hotel Villa Castagnola

    Category Facilities
    Activities Water sport facilities on site, Tennis equipment, Canoeing, Bike tours, Beach, Tennis court, Temporary art galleries, Table tennis.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Family rooms, Lift, Designated smoking area, Allergy-free room.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Bidet, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Safety deposit box, Interconnected room(s) available, Heating, Socket near the bed, Hardwood or parquet floors, Heated pool, Air conditioning, Desk, Shallow end, Carpeted, Fan.
    Food & Drink Wine/champagne, Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Children's high chair, Outdoor dining area, Room service, Snack bar, Restaurant, Minibar, Outdoor furniture, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Radio.
    Common areas Sun terrace, Games room, Garden, Chapel/shrine.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Valet parking, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
    General Parking, Parking on site, WiFi available in all areas.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available.
    Entertainment and family services Books, DVDs, or music for children, Indoor play area, Board games/puzzles, Babysitting/child services.
    Pool and wellness Sun umbrellas, Steam room, Swimming pool toys, Massage, Beachfront, Beauty Services, Pool with view, Indoor pool (all year), Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Hammam, Manicure, Personal trainer, Back massage, Waxing services, Fitness/spa locker rooms, Hair treatments, Hot tub/Jacuzzi, Private beach area, Neck massage, Body treatments, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Indoor pool, Sun loungers or beach chairs.
    Transport Car hire, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Accessible parking, Airport drop off, Public transport tickets, Parking garage.
    Outdoor & View Terrace, Patio, Lake view, View, Balcony, Garden view.
    Shops Barber/beauty shop.

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