Grand Hotel Villa Castagnola, Lugano | Photos, Reviews & Deals @Holidify

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Double or Twin Room

Max 2 Adults

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This room comes with a south-facing balcony with a park view. It features a flat-screen satellite TV, a minibar, a digital safe and direct-dial phone, and offers free WiFi connection. The en-suite bathroom is fitted with a shower or a bathtub, and is provided with bathrobes, slippers and a hairdryer.Air conditioning is available in summer time.

Executive Junior Suite

Max 2 Adults

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This spacious junior suite contains a living area with a sofa and comes with a south-facing balcony with a park or lake view. It features a flat-screen satellite TV, a minibar, a digital safe and direct-dial phone, and offers free WiFi connection. Most units come with 2 bathrooms, one with a shower and another with a bathtub. Bathrobes, slippers and a hairdryer are also provided.Air conditioning is available in summer time.

Junior Suite

Max 2 Adults

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This junior suite contains a living area with a sofa and comes with a south-facing balcony with a park or lake view. It features a flat-screen satellite TV, a minibar, a digital safe and direct-dial phone, and offers free WiFi connection. Most units come with 2 bathrooms, one with a shower and another with a bathtub. Bathrobes, slippers and a hairdryer are also provided.Air conditioning is available in summer time.

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All Facilities for Grand Hotel Villa Castagnola

Category	Facilities
Activities	Water sport facilities on site, Tennis equipment, Canoeing, Bike tours, Beach, Tennis court, Temporary art galleries, Table tennis.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Family rooms, Lift, Designated smoking area, Allergy-free room.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Bidet, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Safety deposit box, Interconnected room(s) available, Heating, Socket near the bed, Hardwood or parquet floors, Heated pool, Air conditioning, Desk, Shallow end, Carpeted, Fan.
Food & Drink	Wine/champagne, Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Children's high chair, Outdoor dining area, Room service, Snack bar, Restaurant, Minibar, Outdoor furniture, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Radio.
Common areas	Sun terrace, Games room, Garden, Chapel/shrine.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
General	Parking, Parking on site, WiFi available in all areas.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available.
Entertainment and family services	Books, DVDs, or music for children, Indoor play area, Board games/puzzles, Babysitting/child services.
Pool and wellness	Sun umbrellas, Steam room, Swimming pool toys, Massage, Beachfront, Beauty Services, Pool with view, Indoor pool (all year), Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Hammam, Manicure, Personal trainer, Back massage, Waxing services, Fitness/spa locker rooms, Hair treatments, Hot tub/Jacuzzi, Private beach area, Neck massage, Body treatments, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Indoor pool, Sun loungers or beach chairs.
Transport	Car hire, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Accessible parking, Airport drop off, Public transport tickets, Parking garage.
Outdoor & View	Terrace, Patio, Lake view, View, Balcony, Garden view.
Shops	Barber/beauty shop.

Guest Ratings For This Property

9.2

Based on 859 Reviews

100% verified reviews

Comfort

9.54

Cleanliness

9.5

Value For Money

8.44

Facilities

9.29

Reviewers Mention About Grand Hotel Villa Castagnola

The staff at Grand Hotel Villa Castagnola is highly praised for their friendliness and willingness to help. The hotel itself is described as spectacularly beautiful with old-world architecture. The r (Read More)ooms are well-appointed with convenient amenities and the breakfast buffet is highly recommended. The hotel offers a relaxing atmosphere with a piano bar and live music. Guests appreciate the personalized service and special treats provided by the staff. The hotel's location is a bit far from the center but easily accessible by bus or a 15-20 minute walk. Overall, the hotel provides a wonderful experience and guests highly recommend staying here.

Guest Reviews

Hamda

group

10.0

Exceptional

Loved the hotel and definitely will be coming back!!

- we loved our rooms, very spacious - we got a free room upgrade (we had 3 rooms) - super friendly staff! Very helpful. - breakfast was nice - housekeeping cleaned the rooms twice a day with turndown service which we loved!! - there was always a gift in the room, like chocolate, cake, fruits, etc.. - very thoughtful management - rooms had huge balconies in the suits. - we enjoyed the new years eve dinner, the kitchen was very accommodating of our needs and requests.

Location was a bit far from the center.

Published on 03 Jan 2024

Vanya

young couple

10.0

Exceptional

Many thanks to the management and entire staff. You are a real grand hotel of Europe!

This is a real grand hotel, just like a heaven.

This time we liked the stay one level more than the previous times, thanks to the perfect weather.

Published on 29 Dec 2023

Ro

group

7.0

Good

The location and view were great.

Published on 10 Dec 2023

Marco

young couple

9.0

Superb

Felt like royalty and the area is amazing to visit

Almost everything. Best room of vacation. Really nice pool and swim club.

Further walk into town.

Published on 02 Dec 2023

Cihan

young couple

4.0

Disappointing

Average

Garden

Rooms bed quality not to standards

Published on 16 Nov 2023

Hesham

young couple

10.0

Exceptional

Everything was magical.

Nothing.

Published on 05 Nov 2023

Susan

group

10.0

Exceptional

Amazing two bedroom suite on the fifth floor with the most beautiful view of the lake. Staff was spectacular; room was huge with spacious bedrooms and sitting area. Balcony was amazing with a four top table and the best view you could have of Lake Lugano. The regular rooms are much smaller but the hotel and staff, and the two bedroom suite was superb. Thank you!

Published on 25 Oct 2023

Shazra

family with young children

10.0

Exceptional

Perfect hotel in Lugano!

We LOVED our stay at this hotel in Lugano. The location is stunning and the staff is extremely friendly! Would highly recommend this hotel for anyone looking for a classy and comfortable stay in the area. The breakfast buffet was one of my favorites! Thank you to the kind staff for welcoming us!

Nothing!

Published on 24 Oct 2023

Asma

with friends

5.0

Passable

Location

Food, room service, house keeping

Published on 22 Oct 2023

Tuomo

group

9.0

Superb

My room was very spacious with a large balcony. Very comfortable bed and a hotel tv that actually worked really well and was easy to use. Wonderful facilities with a large swimming pool and a tennis court. Very attentive and considerate service.

Bathroom a bit outdated but it was not a big deal.

Published on 17 Oct 2023