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Swiss Diamond Hotel & Spa

Riva Lago Olivella

Ranked 13 out of 50 best hotels in lugano

8.4
1472 reviews

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Room Types Available

Deluxe Double Room with Lake View and Balcony
  • Max 3 Adults
    •
  • 1 Photo available
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    Spacious and elegant rooms with a balcony overlooking the lake and the mountains.

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    Classic Double or Twin Room
  • Max 2 Adults
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  • 1 Photo available
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    Please note that there are no extra beds are available for this room type.

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    Double Room with Lake View
  • Max 2 Adults
    •

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    Spacious and elegant room overlooking the lake and the mountains.

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    Deluxe Suite with Lake View
  • Max 3 Adults
    •
  • 1 Photo available
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    This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a seating area, a safe deposit box as well as lake views. The unit offers 2 beds.

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    Presidential Suite with Lake View
  • Max 3 Adults
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    This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a seating area, a safe deposit box as well as lake views. The unit offers 2 beds.

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    Prestige Double or Twin Room
  • Max 2 Adults
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  • 2 Photos available
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    Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room features air conditioning, a minibar, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 3 beds.

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    Swiss Diamond Hotel & Spa is featured in

    Guest Ratings For This Property

    8.4
    Based on 1472 Reviews
    100% verified reviews

    Comfort

    8.92

    Cleanliness

    8.86

    Value For Money

    7.7

    Facilities

    8.54

    Reviewers Mention About Swiss Diamond Hotel & Spa

    The room at Swiss Diamond Hotel & Spa was large with a great view, but cleanliness was not up to 5-star standards. The service was exceptional and the staff was friendly. The spa and pool area could (Read More)have been larger. Overall, the reviewer had an unforgettable birthday experience and was very satisfied. The food at the hotel was good and the service was fantastic, with one particular staff member standing out for their excellent service during breakfast and a special dinner.

    Guest Reviews

    Aisha
    young couple
    10.0
    Exceptional
    Exceptional
    The hotel so quick and relaxing the view was beautiful.
    Little far from the center

    Published on 04 Jan 2024

    Bogdan
    young couple
    7.0
    Good
    Nice but far from pretentions
    Good Old Days in a little oldies but goldies location type
    The breakfast is served in a very small, parking facing location, this is something weird as they have the Restaurant Lago on site, probably lazy to keep it open. Did not correlate two bookings into one and had to call trying to vacant the room while having another reservation

    Published on 28 Dec 2023

    Hugo
    family with young children
    9.0
    Superb
    Superb
    ROom with Lake view is amazing
    Aircon makes the rooms too dry during the night. Could hear some snoring during night as well

    Published on 27 Nov 2023

    Izabela
    family with young children
    10.0
    Exceptional
    La Dolce Vita in Switzerland
    This hotel is my favourite place in the Lugano area. It's beautiful, comfortable, and has all the amenities for a relaxing stay. We will be back with a pleasure.

    Published on 23 Nov 2023

    Domantas
    family with young children
    10.0
    Exceptional
    Exceptional
    Very nice place, perfect view to the lake, services are perfect.

    Published on 08 Nov 2023

    James
    family with young children
    9.0
    Superb
    Lugano
    Spa, sauna, pools, lake, room

    Published on 29 Sep 2023

    Richardson
    young couple
    10.0
    Exceptional
    Perfection! Excellent service!
    Perfect hotel! Exceptional service, beautiful location & excellent food! Look no further this is the best hotel! Every single staff member was superb from the bellman, front desk, spa, pool, bar & restaurants. A special thank you to Franco, Rudy, Tarchi, Marianna, Giuseppe & Thorne (hopefully we didnt miss anyone) that provided service way above and beyond. They made our stay very special and enjoyable. Thank you! We highly recommend!
    There is nothing to not like! Perfect hotel!

    Published on 23 Sep 2023

    Miguel
    group
    10.0
    Exceptional
    Pleasant and relaxing
    Beautiful room with a lake view.
    The air conditioning in the room was deficient, could not get to a comfortable temperature at night.

    Published on 20 Sep 2023

    Nadim
    young couple
    10.0
    Exceptional
    10/10
    Perfect
    Nothing

    Published on 17 Sep 2023

    Riley
    young couple
    8.0
    Very good
    Charming Hotel in quieter location-reasonable rates given the location.
    The Hotel has a certain charm and is located on the foreshore of Lugano Lake which is nice. Views across the lake and into the mountains from the room are excellent. The room we had was comfortable. Good location for getting away from crowds in nearby Italy for a more relaxing time. (although we ended up exploring the area instead of lying by the lake or pool)
    There was a lack of opulence we were expecting. While there was nothing to complain about, there was just a little bit of pizzazz missing. The room we had faced the water however there is a road between the room and the view not obvious in the pictures. It's still close and the road is not that busy, but it disconnected the hotel from the water. The staff were nice and also friendly, but not as effusive as we'd experienced in other similar quality hotels. I have seen other reviews saying the opposite so perhaps that was just our experience. In-room dining prices were something to behold especially when you can't help but convert to your own currency. Overall, a good experience. Just not one of the great ones.
    (Read More)

    Published on 17 Sep 2023

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    Top Facilities

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    All Facilities for Swiss Diamond Hotel & Spa

    Category Facilities
    Activities Live music/performance, Themed dinner nights.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Heated pool, Air conditioning, Desk, Seating Area, Safety deposit box, Fan, Heating.
    Food & Drink Wine/champagne, Restaurant, Minibar, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology Pay-per-view channels, Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden, Shared lounge/TV area.
    Food & drink safety Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, Valet parking, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Evening entertainment, Babysitting/child services.
    Pool and wellness Hammam, Sun umbrellas, Massage, Beauty Services, Pool with view, Light therapy, Indoor pool (all year), Spa/wellness packages, Outdoor pool, Manicure, Back massage, Hair colouring, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Outdoor pool (seasonal), Hair treatments, Hot tub/Jacuzzi, Swimming pool, Foot massage, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness centre, Couples massage, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Indoor pool, Massage chair, Hand massage.
    Transport Car hire, Airport drop off, Public transport tickets, Shuttle service, Street parking, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Shuttle service (free).
    Outdoor & View Terrace, View, Lake view, Balcony.
    Bath/Hot spring Open-air bath.
    Shops Barber/beauty shop.

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