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Holiday Inn El Paso Airport, an IHG Hotel

Mission Valley (4 kms from El Paso Zoo)
6351 Gateway West

Ranked 40 out of 43 best hotels in el paso

7.5
169 reviews

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Room Types Available

Standard Room
  • Max 2 Adults
    •

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    Guests will have a special experience as this double room provides a private pool. The spacious double room offers air conditioning, heating, as well as a private bathroom featuring a bath or a shower. This double room features a flat-screen TV with cable channels. The unit offers 1 bed.

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    Standard King Room
  • Max 2 Adults
    •

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    Guests will have a special experience as the double room features a private pool. The spacious double room provides air conditioning and heating, as well as a private bathroom featuring a bath or a shower. This double room offers a flat-screen TV with cable channels. The unit offers 1 bed.

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    Standard King Room with Roll-in Shower - Mobility Accessible
  • Max 2 Adults
    •

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    The private pool is the special feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    King Room - Mobility Access Tub - Non-Smoking
  • Max 2 Adults
    •

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    The private pool is a top feature of this double room. The spacious double room features air conditioning and heating, as well as a private bathroom boasting a bath. The unit has 1 bed.

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    Standard Queen Room with Two Queen Beds
  • Max 4 Adults
    •

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    This double room features a private pool. The spacious double room provides air conditioning, heating, as well as a private bathroom featuring a bath or a shower. This double room offers a flat-screen TV with cable channels. The unit offers 2 beds.

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    King Suite - Non-Smoking
  • Max 4 Adults
    •

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    This suite's standout feature is the private pool. This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.

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    Executive King Room with Sofa Bed
  • Max 4 Adults
    •

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    The private pool is a top feature of this double room. The spacious double room features air conditioning, heating, as well as a private bathroom boasting a bath or a shower. This double room provides a flat-screen TV with cable channels. The unit has 2 beds.

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    Standard King Room with Sofa Bed - Non-Smoking
  • Max 4 Adults
    •

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    The private pool is a top feature of this double room. The double room includes a private bathroom fitted with a bath or a shower. The spacious double room features air conditioning, a sofa, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Queen Room with Two Queen Beds and Sofa Bed
  • Max 6 Adults
    •

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    The private pool is the standout feature of this double room. The double room includes a private bathroom fitted with a bath or a shower. The spacious double room features air conditioning, a sofa, heating, as well as a flat-screen TV with cable channels. The unit has 3 beds.

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    Holiday Inn El Paso Airport, an IHG Hotel is featured in

    Guest Ratings For This Property

    7.5
    Based on 169 Reviews
    100% verified reviews

    Comfort

    8.17

    Cleanliness

    8.23

    Value For Money

    7.27

    Facilities

    7.82

    Reviewers Mention About Holiday Inn El Paso Airport, an IHG Hotel

    The Holiday Inn El Paso Airport exceeded expectations with its exceptional staff, cleanliness, spacious rooms, and variety of amenities. The hotel featured a pool, meeting room, bar, and restaurant, (Read More)providing convenience for guests. The added security of a built-in safe and abundant supply of towels were appreciated. While the hotel was described as clean and suitable for working class stays, it was mentioned that it could use a renovation and may not be ideal for a romantic getaway.

    Guest Reviews

    Joseph
    young couple
    10.0
    Exceptional
    Good place
    No cook available for breakfast but a very kind lady (employee I think Andrea or Cristina was her name) she was more than happy to make me breakfast. It was delicious.
    No cook available for breakfast so if you have a voucher you wouldnt be able to use it.

    Published on 09 Oct 2023

    Anonymous
    family with young children
    10.0
    Exceptional
    Exceptional
    So beautiful fancy hotel
    The parking

    Published on 01 Sep 2023

    Melissa
    family with young children
    1.0
    Bad
    Horrible
    Nothing
    Customer service was so bad only one girl working and doing all the work while another guy stood around and acted like he couldnt be bothered he appeared to be on drugs they had no name tags on I asked for a supervisor or manager and they said there were none they were the managers I asked for a district leader number or customer number and they didnt know that had my family with and they couldnt believe the low class customer service so we did not stay at this hotel felt very uncomfortable and hotel seemed shady we ended up going to your competitors across the street HAMPTON inn you might need to send your staff there for training this was my first holiday inn stay and will be my last it was that bad I wouldnt care if it was on a beach will AVOID all holiday inns because 2 customer service people could not do there jobs training is highly needed
    (Read More)

    Published on 02 Aug 2023

    Ranchuk
    young couple
    10.0
    Exceptional
    We will be staying again!
    We like the rooms. The breakfast was amazing!

    Published on 16 Jul 2023

    Sanchez
    family with young children
    8.0
    Very good
    Over it was pleasant.
    Pet friendly
    The phone didnt work in my room

    Published on 11 Jul 2023

    Anonymous
    family with young children
    5.0
    Passable
    Hotel needs work
    Location very central to main areas of ELP
    Very outdated the sofa bed had springs poking out, very uncomfortable, room phone wasnt working couldnt reach staff unless I went downstairs. Bathroom was moldy at connections.

    Published on 12 Jun 2023

    Marco
    young couple
    8.0
    Very good
    great location, friendly staff
    location, friendly, helpful staff, nice room layout, hot water, soft beds, good WiFi
    lobby had overflowing trash throughout our stay of 3 days, noisy highway traffic, rooms need maintenance

    Published on 05 Jun 2023

    Doroteo
    family with young children
    9.0
    Superb
    Superb
    Breakfast could easily be included in the price of the hotel.
    Fee breakfast, at least continental.

    Published on 28 May 2023

    Jenny
    review category business travellers
    9.0
    Superb
    the hotel itself was fine as was the staff, however, I was charged for the room after having paid for it through booking
    close to the airport
    No shuttle early in the morning. had a flight change and the shuttle wasnt available at 4 am so had to get an Uber.

    Published on 26 May 2023

    Harvey
    review category business travellers
    8.0
    Very good
    Came in late so went to bed fairly quickly and woke up in the morning very rested..It was great
    Its a very guest centric establishment. The staff are very attentive and friendly with anything they are able to assist you with. They really show you their best side and they remind me of how great my customer service was when I was in retail. with that being said thats my experience with them and theres some new faces here now so I hope the great service continues
    Only thing I can think of honestly,is either the shower heads get clogged with calcium and lime or maybe just the water pressure has a weak stream. the water pressure isnt great sometimes.. That is it but you dont make a big deal about it . Although it make it wonderful

    Published on 07 May 2023

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    Top Facilities

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    All Facilities for Holiday Inn El Paso Airport, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Cycling, Live sport events (broadcast), Hiking, Happy hour, Bowling, Golf course (within 3 km), Tour or class about local culture.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Pet basket, Pet bowls, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Private bathroom, Bath or shower, Bath, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Clothes rack, Desk, Safety deposit box, Private pool, Heating.
    Food & Drink Wine/champagne, Refrigerator, Snack bar, Microwave, Vending machine (drinks), Restaurant, Breakfast in the room, Vending machine (snacks), Fruits, Kid meals, Outdoor furniture, Bar.
    Safety & security Smoke alarms, Fire extinguishers.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Trouser press, Laundry.
    Media & Technology Cable channels, Flat-screen TV.
    Services & Extras Key card access, Key access.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Private check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed, WiFi available in all areas.
    Transport Airport drop off, Shuttle service, Airport shuttle, Airport shuttle (free), Airport pick up, Shuttle service (free).
    Pool and wellness Fitness centre, Fitness, Sun loungers or beach chairs.
    Outdoor & View View.

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