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Hotel Carlton

Ensanche (0 kms from )

Ranked 11 out of 50 best hotels in bilbao

8.8
(5464 reviews)

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Double or Twin Room

  • Max 2 Adults
    •

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    This type of room does not allow an extra bed.

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    Superior Double or Twin Room

  • Max 2 Adults
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    This more spacious room includes a bathrobe and slippers.This type of room allows an extra bed.

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    Junior Suite

  • Max 2 Adults
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    This spacious suite includes free newspapers.

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    Single Room

  • Max 1 Adult
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    Featuring free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. This single room is air-conditioned and has a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.

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    Presidential Suite

  • Max 4 Adults
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    This suite's special feature is the hot tub. This spacious suite comprises 2 living rooms, 2 separate bedrooms and 3 bathrooms with a bath and free toiletries. The suite's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.

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    All Facilities for Hotel Carlton

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Additional bathroom, Hairdryer, Slippers, Bath, Shower, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Hot tub, Fold-up bed, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Electric kettle, Microwave, Kitchenware, Restaurant, Minibar, Kitchen, Dining table, Coffee machine, Special diet menus (on request), Dining area, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Media & Technology CD player, iPod dock, TV, DVD player, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Services & Extras Towels, Key card access.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Invoice provided, Tour desk, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Private parking, Parking on site.
    Pool and wellness Steam room, Public Bath, Fitness centre, Fitness.
    Transport Accessible parking, Car hire, Parking garage.
    Outdoor & View City view, View, Balcony.

    Guest Ratings For This Property

    8.8
    Based on 5464 Reviews
    100% verified reviews

    Comfort

    9.28

    Cleanliness

    9.21

    Value For Money

    8.61

    Facilities

    8.75

    Reviewers Mention About Hotel Carlton

    The Hotel Carlton offers a comfortable stay with spacious and quiet rooms, comfortable beds, and a beautiful building. The staff, while not overly friendly, are efficient. The only downside is that t (Read More)he cleaners sometimes ignore the "do not disturb" sign. The complimentary minibar and gym with sauna and change rooms are added bonuses. Overall, the Carlton is recommended for its good service, spacious rooms, and great location near the center and river.

    Guest Reviews

    Seekandhideluxi
    group
    9.0
    Superb
    Great location, a classic
    The location is fantastic; the bed was super comfortable; the decor was imperial and very fancy in a vintage way. Our friends' kids had a great time exploring the space. The adults loved the bar that is attached to the hotel.
    The facilities are very old and dated. The gym especially looks like from American Beauty in 1980s.

    Published on 04 Jan 2024

    Olaf
    review category business travellers
    9.0
    Superb
    Superb
    Very helpful staff got us a great renovated room. Excellent breakfast!

    Published on 28 Dec 2023

    Didier
    young couple
    6.0
    Pleasant
    Pleasant
    la habitation

    Published on 25 Dec 2023

    Patrick
    young couple
    10.0
    Exceptional
    The Carlton ticks all the boxes. An A star experience
    Excellent location very close to all amenities. All the staff were thoroughly professional and made our stay a truly memorable one! Thank you!
    Nothing

    Published on 18 Dec 2023

    Francesco
    solo traveller
    10.0
    Exceptional
    Exceptional
    the rich history, friendly staff

    Published on 14 Dec 2023

    Diana
    with friends
    9.0
    Superb
    Superb
    Amazing location and very friendly staff
    Pillows

    Published on 11 Dec 2023

    Adriana
    family with young children
    10.0
    Exceptional
    Exceptional
    The location and it id very beautiful.

    Published on 11 Dec 2023

    Clive
    young couple
    10.0
    Exceptional
    A really excellent stay and we will be back!
    The location and quality of our room was superb.

    Published on 06 Dec 2023

    Jussi-pekka
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Great location, great breakfast and great service

    Published on 30 Nov 2023

    Martin
    young couple
    10.0
    Exceptional
    Bilbao! Why do so people visit? It is fantastic
    Location comfort and price!

    Published on 28 Nov 2023

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