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ibis Southampton

Southampton City Centre (0 kms from )
9 West Quay Road

Ranked 47 out of 50 best hotels in isle of wight

7.5
3213 reviews

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Room Types Available

Double Room
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

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    Twin Room
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.

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    Accessible Room with One Double Bed
  • Max 2 Adults
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    ibis Southampton is featured in

    Guest Ratings For This Property

    7.5
    Based on 3213 Reviews
    100% verified reviews

    Comfort

    7.94

    Cleanliness

    8.05

    Value For Money

    7.58

    Facilities

    7.5

    Reviewers Mention About ibis Southampton

    Guests praised the Ibis Southampton for its helpful staff, clean rooms, good showers, and comfortable beds. The hotel's location is ideal for cruise departures and city exploration. Some noted the ro (Read More)oms could benefit from updates, while others found the hotel slightly dated but worth the price paid. Additionally, guests appreciated the convenience of nearby shops, dining options, and easy access to the city centre.

    Guest Reviews

    George
    young couple
    10.0
    Exceptional
    Very friendly & helpful staff, comfortable bedroom and excellent high quality food cooked to order! Perfect
    Perfect location for cruise terminal
    N/A

    Published on 04 Jan 2024

    Chris
    family with young children
    2.0
    Very poor
    Make sure you bring slippers and a warm coat.
    Location for city centre was good 5 minutes from the railway station. We hadn't arranged for breakfast but ended up with a free breakfast because of the amount of problems with our room I must say the breakfast was really nice . We found the staff very helpful.
    The room was very cold with no way to control the heating we made a complaint with the staff on the desk which resulted in a portable heater sent up to the room which still wasn't great. My wife likes a bath but found the water luke warm we again report the issue to the desk staff we were offered a new room but couldn't put up with changing the room. We overheard a couple complaining about the same issue. The condition of the room wasn't great wood chip walls coming away carpet coming away with bad marks engraved into the surface shown in the two pictures overall the room looks really dated. Plus please remember when booking the hotel if you have a car it's 10 a day which ended up costing an extra 40 on top of the cost of the hotel. Overall I wouldn't recommend this hotel badly in need of an overhaul save your money.
    (Read More)

    Published on 04 Jan 2024

    Craig
    group
    6.0
    Pleasant
    Good location for the Engine Rooms and TGI Fridays. Friendly staff too but beds uncomfortable
    Price, location and staff
    The bed - single is very small and the mattress was uncomfortable

    Published on 03 Jan 2024

    Dave
    family with young children
    8.0
    Very good
    Place to put your head down
    Does exactly what it says on the tin. No fuss, no thrills but clean and comfortable. Lots of parking and facilities good.
    Nothing.

    Published on 02 Jan 2024

    Carol
    solo traveller
    10.0
    Exceptional
    Everything you would want in a break away.
    Fantastic location, staff very friendly and helpful. Room was very comfortable, will definitely stay again thank you.
    Had someone (another guest) banging on my door a 04.30am.

    Published on 01 Jan 2024

    Dale
    with friends
    10.0
    Exceptional
    Away days
    Nice rooms good value for money
    Says bar is 24 hours a day and was not open when we asked for a drink when got back from evening out

    Published on 31 Dec 2023

    Alison
    young couple
    5.0
    Passable
    clean but room very dated
    near cruise terminal and shops
    rooms very dated

    Published on 30 Dec 2023

    Jessica
    young couple
    7.0
    Good
    Good for one-night stay and price, good location to town and from train/cruise terminals.
    Staff were accommodating- Arrived early and helped with luggage storage, provided sufficient answers regarding early-check in Good for single night stay- small comfortable room and bathroom acceptable. Good access to train station and cruise port. Quick walk to shopping mall. Had a view of the port this stay- always exciting to see cruise ship from the window!
    Small room. Remote control dusty. Room door would not close properly (stutter and lock position)- did let reception know on checkout, stated will follow-up with maintenance.

    Published on 30 Dec 2023

    Jessica
    young couple
    7.0
    Good
    Worth the price paid. Easy access to train station and cruise port.
    Staff were accommodating- Faye was lovely in helping with extended check-out! Good for single night stay- small comfortable room and bathroom acceptable. Good access to train station and cruise port. Quick walk to shopping mall.
    Room on small side. Sadly didn't get cruise port view this stay.

    Published on 30 Dec 2023

    Katalin
    young couple
    10.0
    Exceptional
    Amazing,perfect team!well down!!!
    The breakfast nice, english breakfast and Continental style The room nice, clean,tide The management amazing Looking after absulut everything! The hotel area amazing
    I didn't have nothing to say

    Published on 27 Dec 2023

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    Top Facilities

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    All Facilities for ibis Southampton

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Toilet, Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer.
    Room Amenities Desk, Carpeted, Ironing facilities, Fan, Heating, Wardrobe or closet.
    Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Electric kettle, Snack bar, Outdoor furniture, Packed lunches, Tea/Coffee maker, Restaurant, Bar.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Services Internet services, WiFi, Free WiFi.
    Cleaning services Daily housekeeping.
    Media & Technology TV, Flat-screen TV, Telephone, Radio.
    Services & Extras Key access, Key card access, Towels.
    Common areas Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
    General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
    Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
    Transport Accessible parking.

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