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About Jumeirah Zabeel Saray
Get unlimited access to the beach and waterpark at the West Crescent from the five-star property of Jumeirah Zabeel Saray. The Tulip era of Turkey and Ottoman elegance create perfect fusion with baro (Read More)que architecture, palatial services and luxurious residences overlooking lagoon pool and tropical garden. Air-conditioned private cinema for film connoisseurs, Talise Ottoman Spa for beauty and wellness service and ten restaurants including Lalezar and Plaj are there.
With generous space and beautiful aesthetics, the Grand Deluxe Two Bedroom features a master king bedroom and a second twin bedroom, both with ensuite bathrooms. It includes a private balcony with views of the Arabian Sea.
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Two-Bedroom Suite King, Balcony with Club Access including Breakfast, Afternoon Tea, Evening Cocktail Hours & Soft Refreshments
Featuring a private balcony overlooking the city's shoreline, this air-conditioned room is decorated in an Ottoman style. It includes free Wi-Fi, a flat-screen TV and an iPod docking station. The bathroom is fitted with a rain shower, a large Turkish marble bathtub.
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Club King Room Sea View with Balcony, Breakfast, Afternoon Tea, Evening Cocktail hours & Soft Refreshments
The room features views over Palm Dubai. The room features a private balcony, two double-sized beds, a marble bathroom and a welcome basket of seasonal fruits. In addition it gives you a complimentary internet access, complimentary access to the Club Lounge. Offering all day tea, coffee and soft drinks. Additional amenities are Coffee and tea making facilities, welcome basket of seasonal fruits, complimentary newspaper and "Pressreader" application, in-room security safe, hairdryer, minibar, ironing facilities, baby cots and baby amenities are also available.
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Club Family Room with Balcony, Breakfast, Afternoon Tea, Evening Cocktail hours & Soft Refreshments
The Club Double Palm View room features views over Palm Dubai. The 46 square metre Palm View room features a private balcony, two double-sized beds, a marble bathroom and a welcome basket of seasonal fruits. In addition it gives you a complimentary internet access, complimentary access to the Club Lounge. Additional Amenities:- Coffee & tea making facilities- Welcome basket of seasonal fruits- Complimentary newspaper and "Pressreader" application- In-room security safe- Hairdryer- Minibar- Ironing facilities- Baby cots and baby amenities available
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Superior Family Room with Balcony, access to luxury spa, Kids & Teens Club & private cinema
The spacious double room features a minibar, a tea and coffee maker, as well as a private bathroom boasting a bath. This double room offers a flat-screen TV. The unit has 2 beds.
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Superior King Room with Balcony, access to luxury spa facilities, Kids & Teens Club & private cinema
This 461 sqm four-bedroom villa features a private terrace with lagoon views, a fully-equipped kitchen and butler service. Guests booking this villa will have access to a private gym, a children's playroom and private parking. The bathrooms have complimentary toiletries provided exclusively by Amouage.
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Seafront Five Bedroom Royal Villa with Private Pool ? includes Butler Service, Daily Breakfast & Airport Transfer
This five-bedroom villa features views of the ocean and Dubai skyline, private pool and deck. Guests can enjoy butler service, well-equipped kitchen and private elevator. All Ottoman-style bedrooms have en-suite bathrooms.
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Two-Bedroom Suite with Balcony, access to luxury spa, Kids & Teens Club & private cinema
This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath. This suite has a minibar, a tea and coffee maker, a flat-screen TV and a balcony. The unit has 3 beds.
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath. This suite has a minibar, a tea and coffee maker, a flat-screen TV and a balcony. The unit has 1 bed.
probably one of the finest hotels ive stayed in to date and ive travelled extensively across the w
amazing breakfast in the club lounge
Published on 02 Jan 2024
Mohamed
family with young children
4.0
Disappointing
Not a pleasant experience.
Nothing
The staff are not good. Also, the breakfast is not setup in a good way
Published on 24 Dec 2023
Irum
group
9.0
Superb
Great family getaway
The hotel was great and the staff extra caring and thoughtful. The breakfast buffet was lovely.
Published on 24 Dec 2023
Inga
family with young children
7.0
Good
Luxury but out of date
Nice location, good facilities.
A bit out of date. Shower and toilet and design of the room is old.
Published on 24 Dec 2023
Anonymous
family with young children
6.0
Pleasant
Was okay
Facilities
The staff at zenzi beach they need training, one was not welcoming at all and rolled her eyes. The other argued about a dish even tho we saw the ingredients on the plate and the menu it was definitely the wrong dish.
In room dining we were served raw chicken was very pink and a soup that tasted like water no flavor whatsoever
Room cleaning was so and so, floor was very dirty and dusty so was the tables
At the end i forgot an item in a room and when I called the receptionist I asked her if she could send someone to the room to bring the item she told me that that room number does not exist
Hotel is okay its nice just just feel the staff needs training and in room dining a needs to be improved
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Published on 20 Dec 2023
Sione
review category business travellers
10.0
Exceptional
Beautiful location, Breathtaking Views and Scenery and great place for holidays break away from work
Room was excellent with a great view of the Palm Area and breakfast was wonderful and great scenery. Pool area was beautiful and peaceful. Family oriented and I will certainly visit this Hotel and Resort for holiday purposes in the near future.
N/A
Published on 19 Dec 2023
Hisham
family with young children
10.0
Exceptional
Magnificent
Staff, location, luxuriousness, cleaniness
N/A
Published on 17 Dec 2023
Mehmet
family with young children
9.0
Superb
It was very good
Ottoman atyle was fascinating
Dinner was bad
Published on 17 Dec 2023
Phillip
young couple
8.0
Very good
Enjoyed the stay but didnt enjoy our evening at the Zenzi beach restaurant.staff were very rude an.
We enjoyed breakfast in the club lounge each day . The staff there were very friendly and attentive especially Earl and Alex
Didnt like how many children were in the pool . Thought they should have been in childrens pool not the main pool . They were very noisy
Water sport facilities on site, Live music/performance, Windsurfing, Tennis equipment, Live sport events (broadcast), Beach, Tennis court, Billiards, Fishing, Happy hour, Water park, Darts, Temporary art galleries, Themed dinner nights, Movie nights, Snorkelling, Canoeing, Table tennis, Diving.
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Air purifiers, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility
Emergency cord in bathroom, Toilet with grab rails.
Bathroom
Private bathroom, Sauna, Bath.
Room Amenities
Heated pool, Air conditioning, Infinity pool, Safety deposit box, Heating.
Food & Drink
Wine/champagne, Snack bar, Restaurant, Minibar, Kid-friendly buffet, Breakfast in the room, Coffee machine, Fruits, Special diet menus (on request), Kid meals, BBQ facilities, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation.
Reception services
Concierge service, Valet parking, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
General
Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
Physical distancing
Cashless payment available, Mobile app for room service, Physical distancing rules followed.
Entertainment and family services
Kids' outdoor play equipment, Baby safety gates, Kids' club, Nightclub/DJ, Children's playground, Indoor play area, Board games/puzzles, Babysitting/child services.
Pool and wellness
Hammam, Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Kids' pool, Beachfront, Beauty Services, Pool with view, Indoor pool (all year), Spa/wellness packages, Outdoor pool, Personal trainer, Body scrub, Spa lounge/relaxation area, Fitness/spa locker rooms, Yoga classes, Hot tub/Jacuzzi, Swimming pool, Private beach area, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Body treatments, Fitness, Facial treatments, Spa facilities, Pool bar, Spa and wellness centre, Indoor pool, Sun loungers or beach chairs.
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