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Ponce Plaza Hotel & Casino

Ranked 26 out of 49 best hotels in puerto rico

8.3
(633 reviews)

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Top Facilities

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King Room

  • Max 2 Adults
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    Offers modern, updated furniture.

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    Standard Room with Two Beds

  • Max 2 Adults
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    This air-conditioned room features a flat-screen cable TV. The bathroom includes toiletries and a hairdryer, and the room offers views of Serralles Castle.

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    Location & Nearby Places

    23.3 Km from city center

    Calle Reina Esquina Mendez Vigo & Union

    15 Nearby Attractions

    Parque de Bombas

    0.1 km

    Museo de Arte de Puerto Rico

    0.6 km

    Museo de Arte de Ponce

    0.9 km

    Museo de Art de Ponce

    1.0 km

    Ponce

    1.2 km

    Mercedita International Airport

    4.6 km

    Doña Juana Waterfall

    5.8 km

    Aviones Beach, Loíza

    27.6 km

    Culebrita

    27.6 km

    Isla de Caja de Muertos

    27.6 km

    Cayo Icacos

    27.6 km

    Desecheo Island

    27.6 km

    Cayo Caracoles

    27.6 km

    Gilligan’s Island

    27.6 km

    Gozalandia Waterfall

    27.6 km

    See All Attractions

    All Facilities for Ponce Plaza Hotel & Casino

    Category Facilities
    Activities Live music/performance, Walking tours, Pub crawls, Bingo, Tour or class about local culture.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Accessibility Toilet with grab rails, Upper floors accessible by stairs only, Upper floors accessible by elevator.
    Bathroom Shower, Private bathroom, Toilet paper, Toilet, Hairdryer.
    Room Amenities Tumble dryer, Air conditioning, Ironing facilities, Wardrobe or closet, Desk, Iron, Safety deposit box.
    Food & Drink Coffee machine, Wine/champagne, Refrigerator, Kid meals, Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services, Wireless Internet.
    Cleaning services Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Media & Technology Streaming service (like Netflix), Radio, Cable channels, TV, Satellite channels, Flat-screen TV, Telephone.
    Services & Extras Wake-up service, Towels, Key access, Key card access, Linen, Alarm clock.
    Common areas Sun terrace, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services Concierge service, Tour desk, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Private parking, Pets allowed, Parking, Parking on site.
    Entertainment and family services Karaoke, Casino.
    Pool and wellness Outdoor pool (all year), Swimming pool toys, Swimming pool, Public Bath, Swimming Pool, Fitness centre, Fitness, Outdoor pool, Sun loungers or beach chairs.
    Transport Accessible parking, Parking garage.
    Outdoor & View Terrace.
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.3
    Based on 633 Reviews
    100% verified reviews

    Comfort

    8.58

    Cleanliness

    8.62

    Value For Money

    8.03

    Facilities

    8.38

    Reviewers Mention About Ponce Plaza Hotel & Casino

    The Ponce Plaza Hotel & Casino is a great place to stay, offering good prices, secure parking, and a great coffee shop. The hotel has a nice pool and casino with live music, and the free breakfast is (Read More) highly recommended. The service and amenities are excellent, and the location is perfect for exploring downtown Ponce. The rooms are clean and well-maintained. However, some guests found the pool to be small and poorly located. Overall, the majority of reviewers had a wonderful experience at this hotel.

    Guest Reviews

    Lynn
    family with young children
    6.0
    Pleasant
    Centrally located but my night sleep was terrible due to the lack of comfort of the bed
    Corner room with large balcony a plus. The plaza was right outside the hotel.
    Bed not comfortable. TV didn't display TV channels. Parking difficult to navigate. My card was charged twice but quickly resolved. Hot water was lukewarm

    Published on 27 Dec 2023

    Lisa
    family with young children
    10.0
    Exceptional
    Gooood
    The service the staff the room n real Clean
    My everything is good

    Published on 26 Dec 2023

    Angelina
    young couple
    10.0
    Exceptional
    Exceptional
    The staff are excellent

    Published on 23 Dec 2023

    Pablo
    young couple
    9.0
    Superb
    Excellent
    Was clean and well located for our activity

    Published on 17 Dec 2023

    Jose
    young couple
    8.0
    Very good
    Was nice, good parking, good facilities, clean.
    Center of town
    Rooms near to road, to much noise

    Published on 14 Dec 2023

    Maite
    young couple
    9.0
    Superb
    Nice stay at hometown
    Cleanliness, renovated
    Too much noise at 4 am. Drunk people screaming laughing and security guard did nothing.

    Published on 10 Dec 2023

    Ortiz
    young couple
    10.0
    Exceptional
    Exceptional
    The room was clean and updated..location was excellent.

    Published on 09 Dec 2023

    Maria
    family with young children
    9.0
    Superb
    Superb
    The welcoming of the staff
    Parking should be free

    Published on 05 Dec 2023

    Kaspar
    young couple
    6.0
    Pleasant
    Pleasant
    Very clean. AC and right in the central square of town.
    Street noise and staff using loud voices in the hallway. Staff opened our room door and almost entered while we were in the room. Pictures are deceiving: mostly show the old historic portion of the hotel, while most of the rooms are in a newer building.

    Published on 04 Dec 2023

    Borja
    young couple
    8.0
    Very good
    Very good
    Tv was broken but they fixed right away. Construction behind our room at 7 AM

    Published on 27 Nov 2023

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