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Tru By Hilton Asheville East, NC

South Slope (3 kms from WNC Nature Center)
1500 Tunnel Road

Ranked 40 out of 47 best hotels in asheville

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Room Types Available

King Room
  • Max 2 Adults
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    This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    King Room - Hearing Access
  • Max 2 Adults
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    This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
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    This quadruple room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Queen Room with Two Queen Beds - Mobility Access
  • Max 4 Adults
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    This quadruple room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access
  • Max 4 Adults
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    This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    Tru By Hilton Asheville East, NC is featured in

    Guest Ratings For This Property

    8.7
    Based on 456 Reviews
    100% verified reviews

    Comfort

    9.24

    Cleanliness

    9.26

    Value For Money

    8.76

    Facilities

    8.99

    Reviewers Mention About Tru by Hilton Asheville Blue Ridge Parkway

    The Tru By Hilton Asheville East, NC has great amenities including a pool table, smokeless fire pit, and a well-equipped workout room. However, some reviewers noted that the rooms were cramped and ha (Read More)d sharp corners on the beds. The staff received mixed reviews, with praise for Brian and Jocelyn's hospitality, but criticism for Terri's behavior. Overall, the hotel was described as clean with beautiful views of the mountains and convenient features like mobile check-in. The property is also pet-friendly with friendly staff.

    Guest Reviews

    Shannon
    family with young children
    10.0
    Exceptional
    We canceled another location and booked here. We were happy with our stay.
    We loved the lobby area. The pool table was a hit with our family. My son bought one when we arrived home.
    We needed a place to put our suitcase and could have used more towels and wash clothes.

    Published on 03 Jan 2024

    Al-traveler
    young couple
    6.0
    Pleasant
    European style new hotel for dogs dont expect great customer service.
    Minimalistic new European style, basic with the essential for short stay. This property is a dog hotel. 2am dogs barking, take them out to do their thing. I dont know if all the time or because it was December 27 through December 31. 2023. The hotel lost our Booking.com reservation. The personnel there should not be selling hamburgers or serving the public anywhere. The only person I could speak to was a blonde older lady one night. Took us 35 minutes to get a key. Attitude was subpart. Disappointed with this Hotel. The fire pit outside was great.
    Breakfast, personnel, Maybe because it was end of December during Holiday. Its a dog Hotel Im allergic to pets. Its not a Hilton more like a Holiday Inn express.

    Published on 03 Jan 2024

    Jackie
    young couple
    5.0
    Passable
    Stressful
    We were locked out of our room for 3 hours because the door locks quit working. We were very upset.

    Published on 30 Dec 2023

    Fred
    family with young children
    3.0
    Poor
    Short on hospitality and staff training
    Clean rooms. Enough parking,
    Lack of hospitality. Poor interactions with staff. Noisy room. Unexpected charges, Difficulties with Hilton app. (email differences, non-matching confirmation number). Room black out curtain had problems: poor quality, hangs on edges)

    Published on 27 Dec 2023

    Eric
    family with young children
    9.0
    Superb
    My family and I really enjoy our stay and its super clean!
    Super clean and quite
    The wall is a little bit thin you can hear people talking on the other side of the wall

    Published on 26 Dec 2023

    Myeshia
    young couple
    10.0
    Exceptional
    Short and sweet
    I loved the view of the mountains, parking, distance from town.
    Check out at 11!

    Published on 11 Dec 2023

    Jessica
    family with young children
    10.0
    Exceptional
    Exceptional
    Great Value, exceptionally clean, and great breakfast.
    NA

    Published on 04 Dec 2023

    Michael
    young couple
    8.0
    Very good
    clean, good location.
    Good location.

    Published on 28 Nov 2023

    Dana
    young couple
    7.0
    Good
    Great value, good quality hotel.
    The hotel overall was great! Friendly staff and great location 12 minutes from downtown.
    We had to change rooms once due to a faulty toilet and the second room was nice until we played down in bed and there was lots of hair in the sheets of the bed and both my partner and I have shaved heads. This was disgusting!

    Published on 27 Nov 2023

    Mara
    young couple
    7.0
    Good
    Autumn vacations
    Bryan from the Front Desk was great ,the employees that serve breakfast and the housekeeping staff were attentive also. The hotel is very clean and the bedroom and bathroom were clean ..clean. The location is far from Downtown and the Biltmore Estates ...the person staying there must have a car. Not many restaurants around it, Waffle House was right next to it. Thank you
    There was no water running through the hotel my last day ..that was terrible. Also maybe to include some kind of entertainment ..I will like breakfast to be extended to 10 am. Thank you

    Published on 20 Nov 2023

    Top Facilities

    parking

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    All Facilities for Tru by Hilton Asheville Blue Ridge Parkway

    Category Facilities
    Business facilities Business centre.
    Activities Cycling, Canoeing, Billiards, Fishing, Horse riding, Diving, Hiking.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Air conditioning, Ironing facilities, Heating, Safety deposit box.
    Food & Drink Refrigerator, Outdoor furniture.
    Safety & security Smoke alarms.
    Services WiFi, Free WiFi, Internet services.
    Services & Extras Wake-up service.
    Media & Technology Cable channels, Flat-screen TV, Telephone.
    Common areas Outdoor fireplace, Shared lounge/TV area.
    Reception services Express check-in/check-out, Luggage storage, 24-hour front desk.
    General Private parking, Pets allowed, Parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Sun umbrellas, Swimming pool toys, Swimming pool, Swimming Pool, Fitness centre, Fence around pool, Fitness, Salt-water pool, Outdoor pool, Sun loungers or beach chairs, Outdoor pool (seasonal).
    ₹140 Onwards