Reviewers Mention: Review 1: The stay was pleasant with excellent breakfast, convenient parki (Read More)ng, and friendly staff. The only suggestion is to update the suites with modern fixtures.
Review 2: Money was taken from the room, and the front desk's response was not satisfactory. The guest requested credit and to speak with a manager, but was told the manager would not be available until 10 am. They express disappointment and consider staying at Holiday Inn instead.
Review 3: The stay was great with friendly and accommodating staff. The room was clean and comfortable, and the location is convenient for restaurants and malls. The guest plans to return in the future.
Review 4: The breakfast attendant, named Kim, went above and beyond to fulfill a guest's request for chocolate waffles. The staff is praised for their hospitality and friendliness.
Review 5: The stay was pleasant with a great breakfast, friendly and accommodating staff, and a spacious room. The guest plans to return in the future.
Review 6: The location is great with nearby amenities and friendly staff. The laundry service, though located in housekeeping, was free. Fresh towels were provided daily.
Reviewers Mention: The reviewer had a pleasant stay at the hotel, finding it professional, cl (Read More)ean, and quiet. They enjoyed the amazing and convenient breakfast. The only downside was the lack of elevators, but since they did not need to go to the gym, it was not a major issue. The reviewer had children with them and appreciated the helpful staff who ensured their room stayed clean. As a single mother, they were grateful for the three-week stay.
Reviewers Mention: The SpringHill Suites Fort Myers Airport provided excellent service and ac (Read More)commodations for a guest recovering from hernia surgery, offering a free shuttle to the surgery center and helpful staff at the front desk. The breakfast options were thoughtful and included unique choices like Oak Milk. The hotel's location near the airport and nearby restaurants was convenient. The rooms were spacious and clean, although some guests mentioned that the sofa bed and shower could use updating. Overall, the hotel was highly praised for its friendly staff, cleanliness, and comfortable stay.