Back2holidays
Travel agency in Mathura
Joined Holidify in October, 2019
19 trips booked through Holidify
Status: Currently Active
4 Documents Verified View
About Back2holidays
Back2Holidays is one of the leading e-travel services company based in Mathura. Back2Holidays has excelled in providing travel related services to domestic & Inbound tourists and corporate. Travel businesses such as hotels, tour operators and other industry giants find our travel portal “Back2Holidays “an important medium to promote their offerings. We operate in multiple domains in assisting comp (Read More)anies to arrange MICE and leisure related trips, organizing vacations for Indian customers traveling within the country and overseas and also the inbound guests, traveling to India. https://back2holidays.com/
Address
64 Mayur Vihar Dhauli Pyau Mathura, Mathura, 281001, India
Destinations covered by Back2holidays
Agra, Darjeeling, Gangtok, Jaipur, Mathura, Mount Abu, Ranthambore National Park, Udaipur, Vrindavan, Delhi, Kerala, Lachung, United Arab Emirates, Uttar Pradesh, Thailand, Rajasthan, Sikkim
Services Offered by Back2holidays
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Reviews Distribution
Reviews for Back2holidays
Very Poor
What's Good: Was not organised properly
What's Not Good: "I'm extremely disappointed with the service provided by Back to Holiday. Unfortunately, our recent trip did not meet our expectations in several ways.
Firstly, the hotels b (Read More)ooked for us were not as promised. The quality and amenities were not up to the mark, which was a major letdown.
Furthermore, the driver assigned to us was rude and unprofessional. His behavior was unacceptable, and it made our travel experience even more unpleasant.
Considering the promises made by Back to Holiday, I expected a much better experience. Unfortunately, they failed to deliver on their commitments.
I would not recommend Back to Holiday to anyone based on our experience. There's definitely room for improvement in their services, especially when it comes to hotel selections and driver etiquette.
Rating: 1/5 stars"
NOT VALUE FOR MONEY,
Very Poor
What's Good: Nothing
What's Not Good:
Excellent
We went to kanyakumari Homendra arranged well organised trip and driver Mubarak was very good and he helped us everywhere and I hade darshan very peacefully thank you Homendra for such a nice experien (Read More)ce.
Excellent
What's Good: Choosing
What's Not Good:
Good
Trip to Udaipur, Jaipur, Jodhpur
Overall it was a good vacay. Quite fun as well as relaxing. Thanks to Ms. Preeti she took care of all my concerns.
I think the accommodations could have been much better with respect to the trip budg (Read More)et.
Thanks for serving
What's Good: We had concern before booking this package because i saw some bad reviews but Ajay Gave us commitment to provide best service and we are happy with the trip we booked a package for (Read More) Rameshwaram and Kanyakumari and Kerla our tour coordinator Homendra in touch with us constantly thank you so much Back2holidays
What's Not Good:
AMAZING EXPERIENCE
What's Good: I booked a package for ooty and Kodaikanal, I had great experience, Homendra did best and he was available everytime, he is very polite and cooperative.
What's Not Good:
Thank you
Thank you Homendra to Arrange such a good trip we took package of Thailand from Back2holodays for Bangkok and Pattaya i didn't expect that it would be such a amazing trip your suggestion for cruise d (Read More)inner was excellent thank you so much Homendra again will suggest Back2holidays to my all friends
It was wonderful trip
I went to Phuket through back2holidays Homendra planned well we were 2 couples it was amazing trip thank you so much to Homendra to provide best service as you committed
ALERT BACK2HOLIDAYS is a pathetic agency specially Homendra
NEVER BOOK FROM "BACK 2HOLIDAYS" Worst services provided,
I told the agent "HOMENDRA" that i am travelling with 2 year child and even after knowing that he arranged bad hotels and cabs literally i (Read More)had to suffer a lot due to this , i am writing this today as we all got ill from food issues and unhygienic hotel rooms
I never been in such troubles before with Travle triangle and this agency name "BACK2HOLIDAYS" are not in position to take any responsibility specially "Homendra", even after listening problmes on call he didn't took any action,once the full payment made he didnt even call back , Such a stupid irresponsible person
flight i booked from myself and i landed on Madurai airport around 4pm
1. Cab they sent driver was not available on the spot i had to call three times to the "back2holidays"
2. they sent me well edited pictures of a car which was not a good car at all
cab was very old, poor condition
cab was completely unhygienic seats were smelling
windows stucked many times and due to rain we had to cover it by bare hands
ac was not properly working , i thought that car will be only for day 1 but even after complaining they didnt change the car, however i paid the huge price for entire package , doors had locking issues windows stuck any moment while on a trip neither the car vendor nor the agancy took an action ,resulting we had to suffer from cold due to rain my child is still sick,no safety parameters were followed in entire journey, driver wasnt even aware of the location he had to put MAP for each location which was very uncomfertable situation for my family
3.POOR Hotels
"BACK2HOLIDAYS "I clearly mentioned at the beginning that hotel must be cleaned atleast but agnet HOMENDRA was not even listning to my concern of unhygienic places. all three hotels he booked was completely worst i felt like left alone in the whole trip i have all the evidences and videos of hotels, hotel on OOTY was full of Flies and Mosquitos everywhere , Dust and non working lights even Lifts were closed for no reason, Even Breakfast was so bad that we didn't ate it all each day.
4 AGENT "HOMENDRA" from "BACK2HOLIDAYS" was not able to handle my issues from beginning he never called me back once they got the money paid, I feel like i had to manage in a poorer conditions for entire trip even after paying a high price , NEVER EVER RECOMMEND BACK2HOLIDAYS FOR ANY PACKAGE ,THEY ARE COMPLETELY UNABLE TO HANDLE THINGS WHERE WE HAVE ISSUES , UNMANNERED AND LOW PROFILE POEPLE, POOR CONTACTS AND LESS KNOWLEDGE OF HOTEL CATEGORIES.
Address
64 Mayur Vihar Dhauli Pyau Mathura, Mathura, 281001, India
Destinations covered by Back2holidays
Agra, Darjeeling, Gangtok, Jaipur, Mathura, Mount Abu, Ranthambore National Park, Udaipur, Vrindavan, Delhi, Kerala, Lachung, United Arab Emirates, Uttar Pradesh, Thailand, Rajasthan, Sikkim
Services Offered by Back2holidays
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa