5
/5
(Written a year ago)
I am Kunal Kanwar, the Founder Director of TUG Sports, an organization committed to excellence and superior service delivery. As someone who values quality and dedication, I recently had the privilege (Read More) of experiencing exceptional service from Ms. Divya Rode, the owner of HS Travels.
Ms. Divya Rode and her team at HS Travels have truly set a new benchmark for customer service and professionalism. Recently, I required return flight tickets to Dubai for my ICC Level 2 certification, and Ms. Divya's assistance was nothing short of remarkable.
What stood out immediately was the incredible value for money that HS Travels provided. The pricing for their services was highly competitive, and the level of service, follow-up, and timely delivery were all exemplary. It's rare to find a combination of affordability and impeccable service, and HS Travels certainly excels in this regard.
A minor hiccup emerged during the flight ticket reservation process when I realized that my passport was nearing its expiration date before my intended travel. This could have been a moment of panic, but Ms. Divya Rode stepped in as a reassuring guide. Her composed demeanor and comprehensive explanation of the passport renewal procedure helped alleviate my concerns. She ensured that we had ample time to address the situation and even offered her assistance throughout the passport renewal process. This level of care and attention to the customer's peace of mind is truly commendable.
HS Travels went above and beyond by extending their support beyond the flight ticket reservation. This extra mile they walked is a testament to their dedication to customer satisfaction. I wholeheartedly recommend HS Travels for their end-to-end services, where professionalism, integrity, and personal commitment shine through.
Looking ahead, my interactions with Ms. Divya Rode have already led to discussions about a relaxed Euro trip for the next year. I am confident that her expertise and commitment will make this experience as exceptional as the one she provided for my recent trip.
In conclusion, it's with the highest regard that I recommend HS Travels and Ms. Divya Rode for anyone seeking travel services that go beyond the ordinary. Their commitment to excellence is a reflection of my own organization's values, and I am grateful for their outstanding service.
Warm regards,
Kunal Kanwar
Founder Director, TUG Sports