Pickyourtrail
Travel agency in Chennai (Madras)
Joined Holidify in April, 2022
35 trips booked through Holidify
Status: Currently Active
1 Documents Verified View
About Pickyourtrail
India’s top-rated travel leisure brand born to spread the magic of travel through the logic of tech.
When one creates and customises their vacation with Pickyourtrail, it gives them a sense of self-control that replicates the rush of adrenaline before the trip. Here, technology does all the heavy-lifting of personalisation, curation, booking, and many more so that customers can enjoy a hassle-f (Read More)ree holiday that they deserve. With the headquarters in Chennai and over 4 offices in Delhi, Madurai, Coimbatore and Dubai, Pickyourtrail is slowly expanding their reach to craft memorable trips for travellers around the world.
Address
THIRD FLOOR, No.36, SUDHAMA COMMERCIAL BUILDING, Vijaya Raghava Road, Chennai (Madras), 600017, India
Destinations covered by Pickyourtrail
Europe, Maldives, Indonesia, Mauritius, United Arab Emirates
Services Offered by Pickyourtrail
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Reviews for Pickyourtrail
Very Poor
What's Good: Terrible Experience – wrong Promises and Zero Accountability
What's Not Good: I rarely write reviews, but I feel compelled to warn others about the deceitful practices of (Read More) this travel company. I booked a Bali trip with them, lured in by their shiny promises of an “all-inclusive” experience packed with activities and stress-free travel. What I actually got was a series of excuses, half-truths, and missing experiences that I paid good money for. From the moment we arrived, it was clear that the itinerary we were sold was just smoke and mirrors. Several of the key activities—ones we specifically booked the package for—were either “unavailable,” “overbooked,” or simply forgotten. When we contacted the team, we were met with vague explanations, zero accountability, and a complete refusal to offer refunds or alternatives. This wasn’t a case of miscommunication. This was a bait-and-switch scam dressed up as a travel service. They took our money, gave us a watered-down version of the trip, and washed their hands of any responsibility. Do yourself a favor—do not book with this company. Look for someone transparent, honest, and reliable. Vacations are meant to create memories, not regrets.
What's Not Good: I rarely write reviews, but I feel compelled to warn others about the deceitful practices of (Read More) this travel company. I booked a Bali trip with them, lured in by their shiny promises of an “all-inclusive” experience packed with activities and stress-free travel. What I actually got was a series of excuses, half-truths, and missing experiences that I paid good money for. From the moment we arrived, it was clear that the itinerary we were sold was just smoke and mirrors. Several of the key activities—ones we specifically booked the package for—were either “unavailable,” “overbooked,” or simply forgotten. When we contacted the team, we were met with vague explanations, zero accountability, and a complete refusal to offer refunds or alternatives. This wasn’t a case of miscommunication. This was a bait-and-switch scam dressed up as a travel service. They took our money, gave us a watered-down version of the trip, and washed their hands of any responsibility. Do yourself a favor—do not book with this company. Look for someone transparent, honest, and reliable. Vacations are meant to create memories, not regrets.
Excellent
What's Good: we had the best trip with pickyourtrail, it was an awesome experience.
What's Not Good: everything was very well planned
What's Not Good: everything was very well planned
Excellent product to customize your holiday
What's Good: PickYourTrail is a great option for travelers seeking personalized travel experiences and help in customized itineraries.
Customization: Users appreciate the ability to tailor t (Read More)heir travel plans according to preferences, including accommodations, activities, and budgets.
User-Friendly Interface: The website and app are generally easy to navigate, making the planning process straightforward.
Diverse Destinations: Offers a wide range of destinations, making it suitable for various types of travelers, whether for leisure, adventure, or cultural experiences.
Responsive Customer Service: Many users have praised the support team for being helpful and responsive to queries and concerns.
Bali trip with Family
I took a Bali trip with them with family. Everything went well. These folks are best in business!!
Excellent
Trip to Maldives
There are no comments available for this review.
Amazing and timely response
Trip to Maldives
Amazing and timely response from the team. Overall great recommended
Excellent
Trip to Maldives
There are no comments available for this review.
Google Reviews for Pickyourtrail
Great package given by shamina and great support was assisted by there team.
Everything was perfect.we dont have to chase for anything.
My Bali trip organized by PYT was absolutely seamless and memorable! From hotel bookings to daily activities, everything was perfectly planned and on time.
Great Experience with PYT. Went on a family trip to Bali. The execution and service were just perfect. All 15 of us had a lovely trip. They helped us through each and every step while planning the iti (Read More)nerary. Special thanks to Harikrishna and Athul for helping through out.
Good package put together for our trip to the UK. PYT folks we dealt were always very helpful and open to accomodating our requests from the right initial planning stage (though, after there was a con (Read More)siderable period of radio silence after our travel arrangements had been made till just a few days before we started our vacation. It would have been great if the team would have generally kept in touch).
The experience packages were all great! My only minor grouse was that the price of admission for some of the attractions were not covered - we had to pay the price of admission for Windsor and Stirling Castle.
The one disappointment was a bizzare experience at the hotel that we were booked into in London - the Hilton Metropole. The floor of our room was clearly not frequently used - the mouldy smell from the carpets was not the worst of it - we found a rat in our room one night! The hotel staff did move us to another room within 15 mins, but this level of negligence towards floor / room upkeep is shocking. Thankfully, our next hotel (the Novotel in Glasgow) was up to our expectations.
Overall, the PYT team we worked with - Arya, Rinchen, Rohit and Somi did a great job and we'd recommend PYT to anyone.
We planned a trip to Bali and it was very good experience with pick your trail .. there are some places where they can improve but overall it was very good
Planned our Maldives trip with Pickyourtrail and very satisfied with awesome support provided by the entire crew from booking till completion of the trip. We had an unfortunate circumstance when we ha (Read More)d to reschedule our trip and the team provided the full support and cooperation for the same and made the reschedule smooth and hasslefree. Thanks to the entire crew with special mention to Vijay for providing the entire support and clarifying the doubts. I would totally recommend Pickyourtrail.
I visited Bali with pyt who helped me with the flights, hotels and itinerary. We enjoyed the trip and the main highlights were good rooms, one of the hotels was my choice which pyt simply booked on my (Read More) behalf and economical flights were provided. The travel agent in Bali which pyt booked for the sightseeing and the local driver was very good and understood our requirements and helped us cover the places we wanted. However I am giving 3 stars solely bcz of my experience with the sales team. They were more interested in achieving the sales target rather than customer satisfaction. I was literally pushed into booking the flights and hotels as they were getting sold off which might be true as June is a peak season and I booked quite late, however never once the sales guy mentioned that no change in itinerary is possible after you pay the 1st instalment. I requested small changes in the itinerary when none of the tickets were booked but pyt team were so inflexible saying that they will not make any changes to the itinerary. The sales person also did not explain the day wise itinerary in detail, for eg, in ulluwatu temple there are many monkeys so it’s a bit risky to go with a toddler but they were not interested in telling me or suggested that I need an extra day as the itinerary was too hectic for travelling with a kid without any leisure time to enjoy the 5 star property. Insurance was quietly removed from the package. I know it was my responsibility to check everything before paying but I trusted the team and was excited for the trip, so rushed a bit into booking without checking everything. If The customers are expected to research themselves on all places, then the premium paid to a travel agent is not worth it.
Address
THIRD FLOOR, No.36, SUDHAMA COMMERCIAL BUILDING, Vijaya Raghava Road, Chennai (Madras), 600017, India
Destinations covered by Pickyourtrail
Europe, Maldives, Indonesia, Mauritius, United Arab Emirates
Services Offered by Pickyourtrail
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa