Pickyourtrail
Travel agency in Chennai (Madras)
Joined Holidify in May, 2022
3291 users connected by Holidify
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Pickyourtrail Reviews
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**Tour Code:** 130903
**Destination:** Georgia
**Travel Dates:** 20-12-2025 to 27-12-2025
**Duration:** 8 Days / 7 Nights
**Guests:** 3 Adults 1 Child
❌❌❌❌❌Very Disappointing International Trip Experience❌❌❌❌❌❌
I booked an 8D/7N Georgia trip with PickYourTrail – Travel Troops Global Pvt Ltd, and it turned out to be extremely disappointing. The company clearly lacks experience in handli (Read More)ng international tours.
❗️Major issues:‼️
• No support during immigration: On arrival in Georgia, we faced a document issue at immigration. Despite calling multiple PYT contacts for over 1.5 hours, no one responded. I was stuck at immigration for nearly 1.5hours with my 5-year-old child and 65-year-old mother.
⛔️False 24/7 support claim: PYT advertises 24/7 support, but later admitted they respond only during working hours—which is unacceptable in emergencies.
⛔️Unreliable app: The PYT app kept crashing when I needed documents urgently.
⛔️Poor communication: They made one daily call, but if I missed it and returned the call later, there was no response.
?Bad local driver experience: The driver was impatient, rushed us at every location, and was not customer-friendly.
⛔️No coordination: There was zero alignment between the Indian team and the local guide, leaving us stuck in between.
Overall, the support felt superficial, the systems were unreliable, and the trip was stressful instead of enjoyable. It honestly felt like PYT was learning international tour management at the customer’s expense.♨️
?Final verdict:?❌
PickYourTrail is not equipped to manage international trips safely or professionally. This trip was a waste of money and trust. I would strongly advise others to think twiceo before booking international travel with them.
Terrible Experience – wrong Promises and Zero Accountability
I rarely write reviews, but I feel compelled to warn others about the deceitful practices of this travel company. I booked a Bali trip with them, lured in by their shiny promises of an “all-inclusive” experience packed with activities and stress-free travel. What I actually got was a series of excuses, half-truths, and missing experiences that I paid good money for.
From the moment we arrived, (Read More)it was clear that the itinerary we were sold was just smoke and mirrors. Several of the key activities—ones we specifically booked the package for—were either “unavailable,” “overbooked,” or simply forgotten. When we contacted the team, we were met with vague explanations, zero accountability, and a complete refusal to offer refunds or alternatives.
This wasn’t a case of miscommunication. This was a bait-and-switch scam dressed up as a travel service. They took our money, gave us a watered-down version of the trip, and washed their hands of any responsibility.
Do yourself a favor—do not book with this company. Look for someone transparent, honest, and reliable. Vacations are meant to create memories, not regrets.
we had the best trip with pickyourtrail, it was an awesome experience.
everything was very well planned
PickYourTrail is a great option for travelers seeking personalized travel experiences and help in customized itineraries.
Customization: Users appreciate the ability to tailor their travel plans according to preferences, including accommodations, activities, and budgets.
User-Friendly Interface: The website and app are generally easy to navigate, making the planning process straightforward.
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Diverse Destinations: Offers a wide range of destinations, making it suitable for various types of travelers, whether for leisure, adventure, or cultural experiences.
Responsive Customer Service: Many users have praised the support team for being helpful and responsive to queries and concerns.
I took a Bali trip with them with family. Everything went well. These folks are best in business!!
Trip to Maldives
There are no comments available for this review.
Trip to Maldives
Amazing and timely response from the team. Overall great recommended
About Pickyourtrail
India’s top-rated travel leisure brand born to spread the magic of travel through the logic of tech.
When one creates and customises their vacation with Pickyourtrail, it gives them a sense of self-control that replicates the rush of adrenaline before the trip. Here, technology does all the heavy-lifting of personalisation, curation, booking, and many more so that customers can enjoy a hassle-free holiday that they deserve. With the headquarters in Chennai and over 4 offices in Delhi, Madurai, Coimbatore and Dubai, Pickyourtrail is slowly expanding their reach to craft memorable trips for travellers around the world.
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Address
THIRD FLOOR, No.36, SUDHAMA COMMERCIAL BUILDING, Vijaya Raghava Road, Chennai (Madras), 600017, India
Services Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
