Tourist Point
Travel agency in Mandi
Joined Holidify in April, 2024
22 trips booked through Holidify
Status: Currently Active
5 Documents Verified View
About Tourist Point
Tourist Point is committed to not only providing exceptional travel experiences but also making a positive impact on communities, particularly in rural areas. Our mission is twofold: to offer employment opportunities in rural regions, thereby uplifting and empowering local communities, and to extend the joy of travel to those who may not have easy access to it. By creating jobs in rural areas, we (Read More)contribute to economic growth and social development, enabling individuals to support their families and build sustainable livelihoods. Through our endeavors, we strive to bridge the gap between urban and rural societies, fostering inclusivity and equality.
Address
Sheetala complex Near Sumder Nager Lake, Mandi, 175002, India
Destinations covered by Tourist Point
Gulmarg, Jaisalmer, Leh, Spiti, Goa, Himachal Pradesh, Jammu and Kashmir, Kerala, Uttarakhand, Golden Triangle (Delhi, Agra, Jaipur), Ladakh
Services Offered by Tourist Point
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Reviews Distribution
Reviews for Tourist Point
Excellent
Very Poor
What's Not Good: Stayed in 4 hotels — all terrible. Dirty rooms, no hot water, broken heaters, insects in the bathroom, and freezing tents at Pangong. Staff unhelpful, some even laughed at comp (Read More)laints. Hidden charges everywhere. Totally unprofessional.
Avoid this company if you care about your comfort, money, and peace of mind.
Very Poor
What's Not Good: Booking with Tourist Point was the biggest mistake of our trip. The hotel they provided was absolutely disgusting and nothing like what was promised. The rooms were dirty, smel (Read More)led bad, and the bedsheets looked like they hadn’t been changed in weeks. There were cockroaches in the bathroom, no hot water, and the air conditioning didn’t work at all. When we complained, Tourist Point simply ignored us and said “this is the best available option.”
The hotel was located far from the main city, in an isolated area with no nearby food options or transport. We felt completely unsafe, especially at night. Staff at the hotel were rude and unhelpful, and even basic amenities like towels and drinking water had to be begged for.
Tourist Point promised a “3-star stay” but this hotel wouldn’t even qualify as a 1-star lodge. They clearly don’t inspect the properties they book. This company is highly irresponsible and money-minded — once they get your payment, they vanish.
Save yourself the stress and disappointment — do NOT trust Tourist Point with your travel plans.
Very Poor
What's Not Good: They are bunch of ppl who make u feel good but ultimately they cheat on u after taking money..
They change all the properties after recieving money..they all are culprits espe (Read More)cially their owner sachin is very cunnig man. Never trust them
Very Poor
Trip to Munnar, Thekkady, Alappuzha (Alleppey)
What's Not Good: Very bad experience...staff is immature nd no sence of responsibility nd respect for the clients
Did't give us hotel as per our need nd charged more
Very Poor
What's Good: Kerala for 5d
What's Not Good: Tourist point is not professional service. They are taking only money with itinerary and not providing such service. I have taken kerala p (Read More)ackage with shivani. She handed over to us with local cab manger Mathew abraham who is rude, manner less and unprofessional person. He spoil my trip completely. Not provided all side seeing point at every day. Cab not provided on time evey morning. Waste my 1 whole day in kochi. He did argument with me. Shivani and her team is only sales person for taking money not able to control trip. The cab manager(Mathew) given headache while trip in every point. He is deceiving people while trip. So dont go with this company for wasting time and money.
What's Not Good: Tourist point is not professional service. They are taking only money with itinerary and not providing such service. I have taken kerala p (Read More)ackage with shivani. She handed over to us with local cab manger Mathew abraham who is rude, manner less and unprofessional person. He spoil my trip completely. Not provided all side seeing point at every day. Cab not provided on time evey morning. Waste my 1 whole day in kochi. He did argument with me. Shivani and her team is only sales person for taking money not able to control trip. The cab manager(Mathew) given headache while trip in every point. He is deceiving people while trip. So dont go with this company for wasting time and money.
Excellent
What's Good: Very good service
Excellent
What's Good: Tour guide's coordination
Excellent
Trip to Munnar, Alappuzha (Alleppey), Thekkady
What's Good: The whole trip of Kerala is amazing.
The behaviour of cab driver Mr. Joe Mathew was so humble and kind.
The hotel selected by miss hansa (tourist point )was quite satisfactory. (Read More)r>
Excellent
What's Good: They had amazing service and coordination.They were always available for us when we required.Thankyou so much guy's.Thankyou Tourist Point.
Excellent
What's Good: I recently booked a trip to Manali with Sachin Gupta and it was an absolute dream come true! Sachin was incredibly knowledgeable and helpful, answering all of my questions and maki (Read More)ng sure that every detail was taken care of. The itinerary was perfectly planned, and we had an amazing time exploring the city and landmarks.
If you're looking for a travel agent who is knowledgeable, friendly, and dedicated to providing exceptional service, look no further than Tourist Point and Sachin Gupta. They're the best in the business, and I've had the pleasure of working with them on multiple trips. They're always available to answer questions and provide guidance, and they have a true passion for travel that shines through in everything they do.
I would highly recommend Sachin Gupta to anyone looking for a stress-free and enjoyable travel experience!"
What's Not Good: Nothing; everything was so well planned.
What's Not Good: Nothing; everything was so well planned.
Excellent
What's Good: As our trip to Kerela and Tamilnadu has ended today, so I would like to share our experience with Tourist Point. It was our first trip with tourist point and we were not really sur (Read More)e about the services/facilities but still go ahead with it. Initially we have communicated with Mr. Shivkumar and he has given us the best offer within our budget including all the places which we wanted to cover (as per our itinerary). Further, Mr. Sachin has taken up and he has suggested us some end moments changes which we really don't want but.... During the trip we realised that all his suggestions were in our favour and remarkable. The best part was both of our resorts/Hotels were 02 mins walking distances to the beaches. Talking about breakfast ...in all the hotels we had really delicious and healthy breakfast which truly made our morning good...Also the Driver Mr. Rakesh was really chill person and suggested us best way to explore the places, sometimes he has taken us through those places which are not in our itinerary just for ourselves to had a good experience.
Truly it was a such a experience to have you all guys Mr. Shivkumar, Mr. sachin and Mr. Rakesh in our this memories. Thank you for being a part of our this journey and making it so memorable and smooth for all of us...
A big big thank from my group's end.... Cheers ? to an end and surely look forward to see you guyss again.... In some another adventures...!!??Good luck and keep up the good work...!!
What's Not Good: As of now...Nothing
What's Not Good: As of now...Nothing
Excellent
What's Good: Great co-ordination & proper guidance for Kerala trip well organised
Excellent
What's Good: I booked my tour to kerala with Shivani from tourist Point. Hotel collection is nice and cab service is great. I will surely will book next package through you.
Very Poor
Sachin Gupta is a manner less guy. After receiving the payment he won't help you in anything. In my Kerala trip Booking was done in a far away hotel which consumed most of my time and I was not able t (Read More)o cover side scene properly. They are unprofessional and don't know how to set the itinerary. There is lot of communication gap. They take their money afterwards don't pick up ur call and if they pick up they won't listen to anything.
Very Poor
Trip to Mysore, Coorg
Maybe hotel stay in coorg
Very bad management, drive was rash driving when we told them to change the driver they denied the request. Booking agent put allegations like drinking on us and what not.
(Read More)I will suggest think before you book with them because these guys will be very nice until they get there share of money then don't care about you.
After that they can slander you. Your request your problems are yours to solve.
So all the best if decide to go with them
Tourist Point replied
(19 Jan, 2025)
First of all, Mr. Siddesh, we don’t believe you are in a position to judge or leave a review. You and your wife shouted at the driver, using inappropriate language. After that, you left the hotel in t (Read More)he middle of the night without paying the Rs 10,000 owed to the driver.The driver tried to reach out to you multiple times, but you ignored him completely. You took all the services we offered and left without paying, and now you’re posting a review about us.
One of the best Experience
Trip to Leh, Nubra Valley, Ladakh
They were very Professional and thorough with about what they are offering to the customer. Even though we had faced issues like ill health, they were very accommodative, and they tried to be in const (Read More)ant touch through calls and WhatsApp. A big shoutout to Tourist point executives Shivani and Sachin who made our travel less exhaustive and comfortable.
Everything was perfectly arranged and managed on day-to-day basis by the executives personally. They didn't leave any room for us to complain.
Worst customer service and inappropriate owner behaviour.
The experience with TouristPoint for a week-long trip to Manali and nearby areas was extremely disappointing. The cab driver lacked knowledge of the places and was always rushing to reach destinations (Read More). At one point, I was unexpectedly left at Mall Road without any notice or return arrangement. When I asked for a separate cab, the owner refused and suggested I manage my own transportation. Overall, it was a horrible experience.
Tourist Point replied
(19 Jan, 2025)
Thank you for sharing your feedback. While we understand your frustration, we would like to clarify that our team aims to offer a smooth and enjoyable experience. However, there may have been some mis (Read More)communication regarding the itinerary and driver’s schedule. We are committed to improving our services and will take your points into consideration to avoid similar issues in the future.
I had a very bad experience
Trip to Ladakh, Leh, Nubra Valley
Sachin Gupta is the worst man who does not even know how to deal with a customer and he took rs 22500 for two days in the name of package and cancelled the trip midway and did not give any benefit.. a (Read More)nd his junior is Shubhankar, he traps the clients by talking good and then talk to the senior later.... and I have every single proof and recording against him, whatever he has done and said... I had a very bad experience with him... I will only advise you not to take any trip with him even by mistake ?? your time and money will be wasted and in the end they will threaten you, do whatever you can
Feedback for Spiti Adventure Package by Tourist Point
I recently had the pleasure of embarking on a Spiti adventure package booked through Tourist Point, and I must say it exceeded all my expectations. From the moment I contacted Tourist Point to inquire (Read More) about their Spiti packages, I was impressed by their professionalism and attention to detail.
Kusum, our designated destination expert, played a pivotal role in ensuring that our Spiti adventure was nothing short of extraordinary. Her in-depth knowledge of Spiti Valley, coupled with her passion for adventure travel, made her the perfect guide for our journey. Kusum went above and beyond to tailor our itinerary to suit our interests and preferences, recommending hidden gems and off-the-beaten-path experiences that truly immersed us in the beauty and culture of Spiti.
Throughout our adventure, Kusum's enthusiasm and expertise shone through, making every moment memorable and enriching. Whether we were trekking through remote mountain villages, exploring ancient monasteries, or simply soaking in the breathtaking landscapes of Spiti Valley, Kusum was there every step of the way, ensuring that we had an unforgettable experience.
I cannot recommend Tourist Point and Kusum highly enough to anyone planning a trip to Spiti Valley. Their dedication to providing exceptional service, combined with their passion for adventure travel, truly sets them apart. Thank you, Kusum, and Tourist Point, for an unforgettable Spiti adventure—I can't wait to embark on my next journey with you!
Address
Sheetala complex Near Sumder Nager Lake, Mandi, 175002, India
Destinations covered by Tourist Point
Gulmarg, Jaisalmer, Leh, Spiti, Goa, Himachal Pradesh, Jammu and Kashmir, Kerala, Uttarakhand, Golden Triangle (Delhi, Agra, Jaipur), Ladakh
Services Offered by Tourist Point
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa