Cleveland Marriott Downtown at Key Tower, Cleveland

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King Room

Max 4 Adults

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This room includes a small refrigerator and a coffee maker. A desk and ironing facilities are also provided.

King Room - Club Lounge Access

Max 2 Adults

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This room includes access to the Concierge lounge, which offers complimentary breakfast, afternoon hors d'oeuvres and a variety of beverage options. Please note that the lounge is closed on weekends.

Corner King Room

Max 4 Adults

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Featuring panoramic views of Lake Erie, this corner room includes a small refrigerator and a coffee maker. A desk and ironing facilities are also provided.

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All Facilities for Cleveland Marriott Downtown at Key Tower

Category	Facilities
Activities	Live music/performance, Cycling, Live sport events (broadcast), Horse riding, Hiking, Pub crawls, Movie nights, Stand-up comedy, Skiing, Bowling, Walking tours, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Allergy-free room, Lower bathroom sink.
Safety features	Staff follow all safety protocols as directed by local authorities.
Accessibility	Upper floors accessible by elevator, Hearing accessible, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Wardrobe or closet, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Air conditioning, Desk, Carpeted.
Food & Drink	Wine/champagne, Breakfast in the room, Coffee machine, Kid meals, Room service, Refrigerator, Snack bar, Restaurant, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning.
Services & Extras	Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Lockers, Key access.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Radio.
Common areas	Outdoor fireplace, Shared lounge/TV area.
Reception services	Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk, Express check-in/check-out.
General	Parking, Paid WiFi, Private parking, Parking on site, Pets allowed.
Pool and wellness	Massage, Beauty Services, Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Foot massage, Make up services, Body wrap, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Manicure, Back massage, Waxing services, Fitness/spa locker rooms, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Full body massage, Hand massage.
Transport	Car hire, Accessible parking, Parking garage.
Outdoor & View	Lake view, City view, View.
Shops	Barber/beauty shop, Minimarket on site.

Guest Ratings For This Property

8.2

Based on 401 Reviews

100% verified reviews

Comfort

8.72

Cleanliness

8.61

Value For Money

7.62

Facilities

8.54

Reviewers Mention About Cleveland Marriott Downtown at Key Tower

The Cleveland Marriott Downtown at Key Tower is praised for its nice and comfortable accommodations, with a great view of the Cleveland Browns stadium and water. The staff is friendly and attentive, (Read More)and the lobby is pretty. The room and bathroom are clean and the bed is comfortable, although there were some minor issues with the toilet. The location is convenient for exploring downtown, such as the Rock and Roll Hall of Fame. There were some challenges with room availability and noise due to a football team also staying at the hotel. Overall, it is a top-notch place to stay in Cleveland.

Guest Reviews

Yaryna

young couple

7.0

Good

The location is nice. Food was good, slightly expensive though. Pretty clean, but I would pay more attention to that.

In order to use your car, toy have to call to the reception, and they are going to bring the car over. The heater was just awful, I don't know from what century it was, but it was a pain in the back to deal with it and to put and hold the temperature that is comfortable for us.

Published on 02 Jan 2024

Cassandra

family with young children

8.0

Very good

Nice, convenient hotel in downtown Cleveland.

Location & staff, comfortable beds

Bathrooms a bit worn, not very good coffee in rooms,

Published on 31 Dec 2023

Jerri

young couple

10.0

Exceptional

Fantastic!

Perfect place to stay for a Bengals game! Within walking distance!

Nothing

Published on 22 Dec 2023

Barry

family with young children

5.0

Passable

Cost outweighs the experience

Close proximity to where we were going

Small room and no breakfast for the high price

Published on 18 Dec 2023

Rini

review category business travellers

7.0

Good

Hotel is well-placed.

Internet is slow. No toiletries provided. No slipper. No microwave oven. No coin laundry.

Published on 09 Dec 2023

Anonymous

solo traveller

10.0

Exceptional

My stay was wonderful for my birthday weekend it was phenomenal

The view was amazing & the staff was exceptional

Published on 08 Dec 2023

Anonymous

group

9.0

Superb

It was wonderful. Staff was wonderful. Would stay again in the future.

Location!!!

Room and especially bathroom could be more updated.

Published on 04 Dec 2023

Christine

young couple

9.0

Superb

Well appointed hotel, restaurant was fabulous and bar staff were on point.

Helpful staff and comfortable bed

Odd location- tough to find parking garage- felt like an intentional oversight to FORCE valet. We finally found the entry and parked ourselves.

Published on 02 Dec 2023

Alyson

young couple

6.0

Pleasant

Great Views, ok room and ok service. Stayed at better.

I absolutely loved the view. We could see the stadium and the lake and city. It was beautiful.

When I made the reservation the women told me that the spa was same day reservations. However when I went to the spa they had nothing available. I was pretty disappointed. Also the fridge in our room didnt work so we couldnt keep anything in the fridge. I was also surprised that there was no hairdryer in the room. Ive stayed at cheaper places that provided hair dryers. Last thing is that when I was checking in, the women asked if I wanted a complimentary upgrade which Im glad I asked before I said yes because I asked if it was stadium view and she grumbled and said no its on the 5th floor. We were on the 23rd. Doesnt sound like an upgrade, more of a downgrade.

(Read More)

Published on 25 Nov 2023