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Hyatt Regency Cleveland at The Arcade

Downtown Cleveland (1 kms from Playhouse Square)

Ranked 8 out of 30 best hotels in cleveland

8.1
(828 reviews)

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Double Room with Two Double Beds and City View

  • Max 4 Adults
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    This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

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    King Room with City View

  • Max 3 Adults
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    The spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The triple room offers a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.

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    Double Room with Two Double Beds and View

  • Max 4 Adults
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    This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

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    King Room with View

  • Max 2 Adults
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    The spacious triple room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The triple room features a tea and coffee maker, a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

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    Double Room with Two Double Beds

  • Max 4 Adults
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    This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

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    King Room

  • Max 3 Adults
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    Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    Suite with Two Double Beds

  • Max 4 Adults
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    The spacious suite features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 2 beds.

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    King Suite

  • Max 3 Adults
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    The spacious suite features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.

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    King Room with Accessible Shower - Disability Access

  • Max 3 Adults
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    The spacious triple room offers air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit offers 1 bed.

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    King Room with Accessible Tub - Disability Access

  • Max 4 Adults
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    This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

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    VIP Suite

  • Max 3 Adults
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    The spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The suite features a tea and coffee maker, a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.

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    Double Room with Two Double Beds and Accessible Shower - Disability Access

  • Max 4 Adults
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    This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

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    Penthouse Suite

  • Max 2 Adults
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    This air-conditioned suite is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

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    Suite

  • Max 3 Adults
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    This air-conditioned suite includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

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    Double Room with Two Double Beds and Accessible Tub - Disability Access

  • Max 4 Adults
  • Read More

    This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

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    All Facilities for Hyatt Regency Cleveland at The Arcade

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Miscellaneous Family rooms, Visual aids: Braille, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Allergy-free room, Pet bowls, Lower bathroom sink, Non-smoking throughout.
    Accessibility Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Hairdryer, Shower, Toilet.
    Room Amenities Hypoallergenic, Air conditioning, Wardrobe or closet, Desk, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Refrigerator, Vending machine (drinks), Restaurant, Minibar, Breakfast in the room, Vending machine (snacks), Special diet menus (on request), Kid meals, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Wake up service/Alarm clock, Alarm clock.
    Media & Technology Cable channels, TV, Video, Fax, Radio, Laptop safe, Flat-screen TV, Telephone.
    Reception services Valet parking, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Luggage storage.
    General Parking, Pets allowed, Parking on site, WiFi available in all areas.
    Transport Parking garage.
    Pool and wellness Fitness centre.

    Guest Ratings For This Property

    8.1
    Based on 828 Reviews
    100% verified reviews

    Comfort

    8.54

    Cleanliness

    8.52

    Value For Money

    7.35

    Facilities

    8.22

    Reviewers Mention About Hyatt Regency Cleveland at The Arcade

    The Hyatt Regency Cleveland at The Arcade is highly praised for its wonderful staff and unbeatable location. Guests appreciate the beautiful decorations during the holidays and the complimentary trea (Read More)ts. However, some guests were disappointed with the lack of in-room entertainment options. The hotel's team is commended for their exceptional service for weddings. The clean and comfortable rooms, as well as the convenient proximity to restaurants, bars, and downtown attractions, are highlighted. Overall, it is regarded as a great hotel with an amazing location.

    Guest Reviews

    Margaret
    young couple
    10.0
    Exceptional
    Exceptional
    The staff were amazing! The hotel room was spotless. The way to get to the rooms was very secure!

    Published on 03 Jan 2024

    David
    young couple
    9.0
    Superb
    Most beautiful historical building!
    The place was not only convenient to everywhere we needed to go but it was so beautiful and beautifully decorated for Christmas! Walked everywhere we wanted to go.
    Late at night heard some strange noise couldn't figure out what it was above us when we were at the top. But it didn't bother me still slept

    Published on 30 Dec 2023

    Polly
    young couple
    10.0
    Exceptional
    An enjoyable night in a unique location.
    We didn't have breakfast at the hotel. We had a flat bread and drinks in the 1890 lounge in the evening. Foods was good and server was great. There was a wedding reception in the hotel the night we stayed. The staff made us a aware and were concern we might be bothered. We were not. It was fun to see and we enjoyed the music.
    We wanted to drink our morning coffee by the fire in the hotel lobby by the desk but it was off. The clerk at the desk didn't know how to turn on the fireplace and claimed he would have to call an enginer to turn it on. We said don't bother.

    Published on 24 Dec 2023

    Amber
    young couple
    10.0
    Exceptional
    Exceptional
    A beautiful building inside and out. The bed was so comfortable!

    Published on 10 Dec 2023

    Katie
    young couple
    3.0
    Poor
    Dont let the photos fool you! This is dated, drab and lackluster hotel.
    Good location, easy but pricey self parking, thats it.
    Good location, easy but pricey self parking, way over priced. As soon as you enter the building its obvious that repairs have been neglected for a long time. Our room was clean, but absolutely no decor and not the slightest HINT at luxury, or even convenience! The staff was nice and thats the last kind thing I have to say. I cant believe I didnt spend an extra hundred bucks and just stay at the Ritz. Paid for a room with a view, and our view was of a dark, dirty rooftop, and a bunch of windows. And the toiletries, or should I say, lack there of? Three bottles of bland, suds-less cleanser stuck to the wall. To wash my hands I literally had to step into the bathtub. And the first thing I noticed in the bathtub was a GIANT wad of dark hair stuck to the bathtub and shower combo wall, clearly left behind from the previous guest. This hotel is so bad we got up and left at 6 am. DO NOT WASTE YOUR MONEY.

    Published on 10 Dec 2023

    T
    family with young children
    1.0
    Bad
    I could have had better and cheaper stay at comfort inn with $50 per night with cleaner rooms , comfortable beds , come
    Staff is good .
    Overall cleanliness ! Its not clean at all! Rooms have dust on study table , night lamp tables , back of the beds , bathrooms ! I felt like I am at my home doing deep cleaning ! Beds were uncomfortable and very small! Found dry peels of orange as soon as we entered the room

    Published on 09 Dec 2023

    Cynthia
    family with young children
    10.0
    Exceptional
    I would like to commend the valet department, especially the young man Jeff, who helped me in a very difficult situation
    The whole hotel was beautiful to begin with the service everywhere was exceptional. The food in the restaurant was delicious.
    The only thing that I would have liked would be a pool or a hot tub.

    Published on 07 Dec 2023

    Yvonne
    young couple
    7.0
    Good
    Staying at a historical building was a first for us and we appreciated the Keurig, close proximity to points of interest
    I liked that it was very central to a lot of museums, shop, dining and other historical buildings.
    I didnt like the pillows, too soft and flattened easily.

    Published on 07 Dec 2023

    Jackie
    family with young children
    9.0
    Superb
    Superb
    comfy bed

    Published on 04 Dec 2023

    Dezmaray
    review category business travellers
    10.0
    Exceptional
    It was amazing
    Everything
    Nothing

    Published on 02 Dec 2023

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