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Hilton Cleveland Downtown

Downtown Cleveland (1 kms from Rock and Roll Hall of Fame)
100 Lakeside Avenue East - Show on map

Ranked 6 out of 30 best hotels in cleveland

8.7
618 reviews

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Room Types Available

King Room
  • Max 2 Adults
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    This room includes a 55-inch flat-screen LCD TV and a large work desk with an ergonomic chair. A small refrigerator and coffee maker are also provided.

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    Deluxe King Suite
  • Max 4 Adults
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    This spacious suite features a separate seating area with a sofa bed and 2 large flat-screen LCD TVs.

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    Corner King Room
  • Max 2 Adults
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    This room offers panoramic views of downtown Cleveland from floor-to-ceiling windows.

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    Corner King Room - Hearing Access
  • Max 2 Adults
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    This hearing-accessible room offers panoramic views of downtown Cleveland from floor-to-ceiling windows.

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    Premium King Room
  • Max 2 Adults
    •

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    This room includes a 55-inch flat-screen LCD TV and a large work desk with an ergonomic chair. A small refrigerator and coffee maker are also provided.

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    Premium King Room - Hearing Access
  • Max 2 Adults
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    This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.

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    King Room - Disability Access
  • Max 2 Adults
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    This room offers handicap-accessible amenities, including an adapted bathroom with safety grab bars.

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    King Suite
  • Max 4 Adults
    •

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    This suite features a separate seating area with a sofa bed.

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    King Room - Hearing Accessible
  • Max 2 Adults
    •

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    This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.

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    Superior King Suite
  • Max 4 Adults
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    This spacious suite features a separate seating area with a sofa bed and 2 large flat-screen LCD TVs.

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    King Room with View
  • Max 2 Adults
    •

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    This room offers views of downtown Cleveland, along with a 55-inch flat-screen LCD TV and a large work desk.

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    King Room - Disability Access with Bath Tub
  • Max 2 Adults
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    This room offers handicap-accessible amenities, including a private bathroom with an adapted bath, raised toilet and safety grab bars.

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    South Corner King Room - Hearing Access
  • Max 2 Adults
    •

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    This hearing-accessible room offers panoramic views of downtown Cleveland from floor-to-ceiling windows.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
    •

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    This room includes a 55-inch flat-screen LCD TV and a large work desk with an ergonomic chair. A small refrigerator and coffee maker are also provided.

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    Queen Room with Two Queen Beds with Lake View
  • Max 4 Adults
    •

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    Featuring views of Lake Erie, this room includes a 55-inch flat-screen LCD TV and a large work desk with an ergonomic chair. A small refrigerator and coffee maker are also provided.

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    Queen Room with Two Queen Beds with Lake View - Hearing Access
  • Max 4 Adults
    •

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    Featuring views of Lake Erie, this room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.

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    Queen Room with Two Queen Beds - Mobility Access
  • Max 4 Adults
    •

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    This room offers handicap-accessible amenities, including an adapted bathroom with safety grab bars.

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    Queen Room with Two Queen Beds - Hearing Access
  • Max 4 Adults
    •

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    View Deal
    This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.

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    Hilton Cleveland Downtown is featured in

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    Hyatt Regency Cleveland at The Arcade
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    Guest Ratings For This Property

    8.7
    Based on 618 Reviews
    100% verified reviews

    Comfort

    9.1

    Cleanliness

    9.14

    Value For Money

    7.93

    Facilities

    9.08

    Reviewers Mention About Hilton Cleveland Downtown

    The Hilton Cleveland Downtown exceeded expectations with outstanding service and breathtaking views. The staff was friendly and welcoming, and the rooms were clean and comfortable. Some minor issues (Read More)like occasional elevator outages and lack of cleanliness in one room were mentioned but did not overshadow the overall positive experience. The hotel received praise for its professionalism, knowledge, and accommodation during events. Guests appreciated the convenient location, dining options, and Christmas decor. Free parking and breakfast were not provided, but other amenities like a hot tub, pool, and upgraded internet were enjoyed. The spacious rooms with lake views were a highlight, and the staff's hospitality made the stay memorable.

    Guest Reviews

    Marita
    family with young children
    10.0
    Exceptional
    Cleveland Never Disappoints! Thank you Hilton!
    We loved the holiday decor from the lobby to the staircase to the restaurants! Beautifully done! So appreciated!
    There was absolutely nothing to find fault with. The staff was exceptional! From the front desk to the waitstaff, to the hostesses, to the store clerks, to the valet. Everyone was so pleasant and accommodating.

    Published on 31 Dec 2023

    Monica
    young couple
    9.0
    Superb
    Location & Quality, but...
    Location is excellent after a Browns night game. Style, comfort, quality all top notch.
    Our room wasn't ready until nearly 8 pm. Reservation was made months ago, we arrived at 3, other family members checked in just before we did. I would've taken another room that wasn't a lake view. What we finally got was just partial. Annoying when lots of people checked in behind us. We surely didn't get the last double queen room. Hotel did give us a small credit for the wait.

    Published on 31 Dec 2023

    Michael
    family with young children
    6.0
    Pleasant
    Friendly staff, great location, not sure it is completely worth the cost, and didnt appear to be ready for the hotel ru
    Approximity to venues of interest.
    Waiting for over 3 hours when we were supposed to check in. Instructions on self Peking could have been more adequately described, especially during busy events.

    Published on 31 Dec 2023

    Jan
    family with young children
    1.0
    Bad
    Bad
    The hotel was nice.
    The hotel was way overbooked and our room wasnt ready until 630pm! There was a long line for the elevator. Need to be able to handle the volume...ruined our plans!

    Published on 30 Dec 2023

    Tiffany
    solo traveller
    1.0
    Bad
    Less than desirable
    Due to a systemic error my card was charged twice, the next day I was to that Id been locked out of my room due to no method of payment being on file, I then had to pay for the stay for a third time.. the approved holds will take 10 business days to fall off causing financial inconvenience..I was not offered any form of compensation for my dismay and Clint was very defensive as though the mishap was somehow my fault.. my overall experience was less than satisfactory and nothing like the Hilton experience Im used to
    Front desk staff problem solving ability

    Published on 25 Dec 2023

    Jodie
    young couple
    4.0
    Disappointing
    It was an okay experience, but for a supposedly five star hotel I believe things should be better.
    The downstairs area was beautiful and the wall was pretty, but other than that we had a lot of problems.
    We had bites on our skin. There was dust everywhere in the room. I felt like we were treated like children instead of adults. I did not like how the covers were not cleaned properly.

    Published on 25 Dec 2023

    Janice
    family with young children
    10.0
    Exceptional
    Perfection in Cleveland
    Amazing customer service. Our bell man was fantastic & assisted my daughter & I to our room. He was kind & professional. The restaurant food was impeccable. We got the steak fries, wedge salad & finished with their decadent ice cream & creme brulee. Easy walk to the square. Valet was easy & quick.
    That the trip had to end.

    Published on 23 Dec 2023

    Jared
    young couple
    10.0
    Exceptional
    very nice hotel would stay again.
    very nice stay very clean rooms comfortable bed.
    n/a

    Published on 09 Dec 2023

    Tasha
    family with young children
    1.0
    Bad
    Bad
    There was a cockroach in our bathroom. I went to the front desk and explained the situation and was told security needed to come investigate. They came to the room, confirmed it was indeed a cockroach and told me I should absolutely be compensated for this. I went back downstairs with security and they said a full refund couldnt be issued because I booked through a 3rd party. I am requesting Booking.com to contact me about this issue to resolve it.

    Published on 08 Dec 2023

    Lauren
    family with young children
    10.0
    Exceptional
    Exceptional
    Very clean, modern facilities. The restaurant was great and the service was excellent. Everything was decorated for Christmas and it looked beautiful. We'll definitely stay here again when we're in Cleveland.

    Published on 04 Dec 2023

    Top Facilities

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