DoubleTree by Hilton Coventry Building Society Arena, Coventry

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All Facilities for DoubleTree by Hilton Coventry Building Society Arena

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid meals, Room service, Restaurant, Bar, Coffee house on site.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services	Casino.
Transport	Accessible parking.
Pool and wellness	Fitness centre, Fitness.

Guest Ratings For This Property

7.5

Based on 1537 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.1

Value For Money

7.5

Facilities

7.7

Reviewers Mention About DoubleTree by Hilton Coventry Building Society Arena

Guests have had positive experiences staying at the DoubleTree by Hilton Coventry Building Society Arena. They appreciate the friendly staff, spacious and clean rooms, and delicious breakfast options (Read More). Some rooms may be far from the lift and the hotel can get crowded during events. The warm welcome at reception, the tasty breakfast, and the convenient parking make it a great place to stay.

Guest Reviews

Punam

family with young children

5.0

Passable

Size of room

Cold space not cozie

Published on 31 Dec 2023

Caroline

young couple

5.0

Passable

Not Hilton standard

Great location

Room was not very clean and bathroom was well used - lots of cracks, things patched up and more like a budget room than a Hilton.

Published on 28 Dec 2023

Kerry

family with young children

3.0

Poor

Never again

Nothing

The hotel was freezing. Staff were unhelpful at times and I paid for parking for 24 hours and received a 160 parking fine

Published on 23 Dec 2023

Christopher

young couple

7.0

Good

Our stay was fine but the rooms bathroom did not meet our expectation as it was not very clean.We c

The location was very good and breakfast was great

We have stayed here a number of times and enjoyed it but the rooms are getting a bit dated and could be better with a bit of an update

Published on 22 Dec 2023

Sherri

young couple

7.0

Good

I did not like the fact that my room was sprayed with air freshener. I found it difficult to breath

Breakfast was ok not brilliant

Selection could have been better

Published on 21 Dec 2023

Anonymous

group

8.0

Very good

Good start to works Christmas

Location at event

Lifts very few and not reliable

Published on 19 Dec 2023

Timothy

family with young children

6.0

Pleasant

Disappointed with lack of help from reception staff

Breakfast was great restaurant staff where great

Outside reception was a pile of vomit which was there from when I arrived on Friday till we left Monday this made me feel sick every time we went into and out of the property I was also let down with the room as on the site there was a photo of a pitch view which I thought we where getting instead I got a view of the side of the casino this left me disappointed as I spent a lot of money we then went back to the hotel on the Sunday for some dinner and was told the restaurant was closed with no real explanation why ,we had to go out and get a KFC and bring it back which was embarrassing.

Published on 18 Dec 2023

Fiona

young couple

6.0

Pleasant

The room was nice, some of the arena staff were rude . Our stay was spoiled

Convenient for the event we were attending

We had a room set away from the rest of the hotel and were treating like criminals three times , being asked by security where we were going when we were going to our room! Suoerbox 245

Published on 17 Dec 2023