DoubleTree by Hilton Southampton, Hampshire

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All Facilities for DoubleTree by Hilton Southampton

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Breakfast in the room, Snack bar, Kid meals, Room service, Restaurant, Bar, Coffee house on site.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, Breakfast takeaway containers.
Common areas	Garden.
Reception services	Express check-in/check-out, Concierge service, 24-hour front desk.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Transport	Airport shuttle, Accessible parking, Airport shuttle (additional charge).
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.0

Based on 854 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.5

Value For Money

8.1

Facilities

8.2

Reviewers Mention About DoubleTree by Hilton Southampton

Guests at the DoubleTree by Hilton Southampton appreciated the hotel's high level of finish and luxury feel, with fast check-in and complimentary breakfast. While some found the beds uncomfortable, o (Read More)thers praised the spacious, clean rooms and comfortable beds. The staff were helpful and friendly, the location was convenient for cruises, and the fitness center was a plus. Some noted issues with breakfast service and automatic service charges on food.

Guest Reviews

David

solo traveller

9.0

Superb

Good stay after ferry crossing

Well sized room - comfortable bed - bathroom excellent - good selection of good quality breakfast items

Directions to hotel not clear - perhaps better signposting required

Published on 04 Jan 2024

Lyndsey

family with young children

6.0

Pleasant

hotel nice, but dont pay for breakfast, very limited, half the stuff missing, waste of money

room was lovely

the breakfast was the worst breakfast i have ever had at a hotel! Ran out of hash browns, beans and pastries, 15 min wait for bacon and sausage, 20 min wait for any bread! very very poor standard.

Published on 03 Jan 2024

Leigh

young couple

9.0

Superb

Very good will visit again

Everything was good bar service very slow

Bar service very slow

Published on 03 Jan 2024

Ann

young couple

8.0

Very good

Good location and nice spacious dog friendly hotel.

It was close to Southampton Airport and was dog friendly. We needed an overnight stop as we had an early flight the next day. Our dog was welcomed and the staff were very friendly. The rooms were very spacious. Had a lovely meal and our dog was welcomed in the bar area where you could enjoy the full menu that the restaurant was serving.

Nothing

Published on 03 Jan 2024

Paula

family with young children

4.0

Disappointing

Nightmare

The building is lovely. The rooms are big, and nice. Bath is very confortable. The service was good.

The night of the 31st or December, there was a couple discussion at 4 am, which woke us up. The police didnt came until 6;30, so we couldnt sleep. As they www screaming and running across the corridor. My baby couldnt sleep at all and plus the AC in the room was not working so it was freezing in the morning.

Published on 03 Jan 2024

Dione

young couple

8.0

Very good

Value for money

Food was very good evening menu

Published on 02 Jan 2024

Andrea

family with young children

9.0

Superb

Fabulous staff & Lovely Rooms

The reception staff were friendly & very helpful. We loved the family room layout, the quality of the products in the room & the thoughtfulness of the staff.

Published on 02 Jan 2024

Sikhanyisiwe

family with young children

8.0

Very good

Very comfortable. Welcoming staff

Clean and welcoming staff

Bit of mould in the shower

Published on 01 Jan 2024

Louis

family with young children

1.0

Bad

Poor stay

Helpfull staff

Dirty room rubbish left behind including nappy wipes and moldy food

Published on 01 Jan 2024

Patrick

young couple

8.0

Very good

A good value hotel that we used when we visited family in Southampton over Christmas

The room was spacious and the bed was very comfy. The room temperature was initially too cold, but was very easy to adjust with the room thermostat, after which the temperature was perfect. The breakfast selection was limited in terms of cold food, however the cooked food was very plentiful, thus anyone wanting a full English will not be disappointed

The hotel is a few miles out of the city centre, but the plus point was that there was plenty of free parking

Published on 01 Jan 2024