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Downtown

Mexico City Historic Centre (3 kms from Zona Rosa)
Isabel la Catolica 30

Ranked 33 out of 50

8.0
353 reviews

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About Downtown

Housed in a 17th-century structure exuding a colonial vibe, Downtown is a perfect choice for a historic experience. Boasting Mexican viceregal style with bohemian interiors, this palatial property pr (Read More)ovides lavish accommodations in its rustic rooms. This pet-friendly hotel features an outdoor pool, jacuzzi, massage centre, rejuvenating solarium, lush courtyard, authentic Mexican restaurant, and a rooftop terrace with a bar offering panoramic city views, live music and DJ nights.

Room Types Available

Queen Room
  • Max 2 Adults
    •

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    Overlooking the courtyard, this elegant room has high ceilings and traditional tiled floors. It includes free WiFi, a flat-screen TV, as well as a minibar and a safe.

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    King Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    View Deal
    Overlooking the courtyard, this elegant room has high ceilings and traditional tiled floors. It includes free Wi-Fi, a flat-screen TV, as well as a minibar and a safe.

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    Suite
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Overlooking the courtyard or the street, this spacious elegant suite has high ceilings and traditional tiled floors. It includes free Wi-Fi, a flat-screen TV, as well as a minibar and a safe.

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    Master Suite
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    Overlooking the courtyard or the street, this very spacious suite has a separate living room, high ceilings and traditional tiled floors. It includes a king-size bed, free Wi-Fi, a flat-screen TV, as well as a minibar and a safe. The bathroom includes a rain shower and bathtub.

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    Room Selected at Check In
  • Max 2 Adults
    •

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    Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.

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    Downtown is featured in

    Guest Ratings For This Property

    8.0
    Based on 353 Reviews
    100% verified reviews

    Comfort

    8.87

    Cleanliness

    8.65

    Value For Money

    7.61

    Facilities

    8.21

    Guest Reviews

    Chen
    young couple
    5.0
    Passable
    Great architecture and location but fundamentally had some issues which made resting at the hotel not restful.
    Great central location with a lot of stuff around.
    For the rate we were paying there were issues like lights not working, loud pipe work that would wake us up every few hours, we could hear all the people next door and in the restaurant downstairs and people coming back at all sorts of hours of the night which meant we couldnt sleep well.

    Published on 29 Dec 2023

    Valeriy
    family with young children
    7.0
    Good
    Must stay in Mexico City
    Amazing location, great building, original feel
    Adjacent to shopping center. Could have better lighting. Dark at times

    Published on 22 Dec 2023

    Kim
    young couple
    2.0
    Very poor
    Very poor
    Nice design and decoration
    Entering through a restaurant. Poor breakfast Long await at night for help / room service / water. No water in the room, when you cannot drink from the tap you should give unlimited water to your clients. Not possible to cook a simple rice.

    Published on 08 Dec 2023

    Lara
    young couple
    8.0
    Very good
    Great hotel, shame about the jacuzzi and pool
    Amazing location, helpful staff, chic and comfortable bedroom and superb breakfast.
    The pool was way too cold to swim in and the jacuzzi was pretty filthy and not hot enough.

    Published on 05 Dec 2023

    Angela
    young couple
    8.0
    Very good
    perfect location in a beautiful space
    perfect position. great architecture. staff v helpful
    a few hiccups sorted efficiently and quickly.

    Published on 03 Dec 2023

    Wendy
    solo traveller
    5.0
    Passable
    Disaapointg.
    Location
    Most Rooms dont have windows and low level lamp lighting. So dark you cant see very well. Check in was very slow. Seemed very disorganized.

    Published on 03 Dec 2023

    Jose
    young couple
    6.0
    Pleasant
    Bad design makes the experience not worth it
    Staff, breakfast and bed
    Bathroom and shower have no ceiling, which I find ridiculous and a really bad design. It means that there's obviously no privacy (you can smell and hear everything), but also it's uncomfortable to take a shower with the room being cold because of the air conditioning. We couldn't find the electric socket in the bathroom until the moment we were leaving. There is not a place to hang towels in the bathroom.

    Published on 02 Dec 2023

    Jesse
    young couple
    8.0
    Very good
    Vintage boutique hotel in an excellent area!
    Breakfasts was fantastic, the building and area were beautiful.
    The bathroom was not private at all. could not have windows open because of privacy issues. Very poor room layout

    Published on 28 Nov 2023

    Stella
    with friends
    1.0
    Bad
    I travel a lot and this was easily the worst hotel experience I have had in a long time.
    the design of the building was beautiful but its a mixed use building - hotel, hostel, restaurants and shops so it is noisy and feels very public.
    I rarely write a review and my friends and I wanted to like this hotel but we moved after one night of getting no sleep. Our room was described as having a courtyard view - instead it had a door which opened on to the courtyard so once the door was shut there was no air or natural light. And with no ventilation it smelled mouldy. The room we booked was a King room but we were given a Queen room. It was a lot smaller and there was no explanation. If we hadnt pointed this out, we would have been charged the King rate, and as the hotel was fully booked, there was no possibility of changing rooms. Our room had building services in it attached high up on the wall which included a loud electrical buzzing sound every 20 minutes through most of the night so we got no sleep. The bathroom only had curtain dividers for the toilet and shower areas and was very poorly lit. There was no ventilation or fan in the bathroom area. The hotel has a roof bar which it lets out for social functions - on the night we checked in there was a large wedding party with music that could be heard throughout the building at a level which made it impossible to sleep. We were told it would stop at 10pm but it was still going at 1am. The hotel also has speakers in its communal areas which stay on all night. This is in addition to the speakers and noise from other restaurants in the building. We complained to the night porter but nothing was done. The next morning we decided to checkout so that we could enjoy our stay in Mexico City and had to negotiate through the receptionist (who was very friendly) as the manager would not come and meet us. My advice would be to stay somewhere else. We found a fabulous 4star hotel overlooking Zocalo square and it cost considerably less.
    (Read More)

    Published on 22 Nov 2023

    Antonio
    family with young children
    10.0
    Exceptional
    Exceptional
    The service at Hotel Park 10 was excellent. The staff members were professionaly and always willing to assist. However,

    Published on 19 Nov 2023

    Location & Nearby Places

    Mexico City Historic Centre (0.3 Km from city center)

    Isabel la Catolica 30

    5 Nearby Attractions

    Historic Centre of Mexico City (Centro Historico)

    0.4 km

    Chapultepec

    5.8 km

    Coyoacàn

    5.8 km

    Xochimilco

    19.8 km

    Teotihuacan

    39.4 km

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    Top Facilities

    parking

    bar

    See All Facilities

    All Facilities for Downtown Mexico, a Member of Design Hotels

    Category Facilities
    Activities Live music/performance.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Soundproof rooms, Allergy-free room, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by elevator.
    Bathroom Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer, Bathrobe, Slippers.
    Room Amenities Hot tub, Soundproofing, Air conditioning, Ironing facilities, Heating, Wardrobe or closet, Desk, Socket near the bed, Seating Area, Iron, Safety deposit box.
    Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Restaurant, Minibar, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Room service, Bar.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Services & Extras Wake-up service, Lockers, Towels, Wake up service/Alarm clock, Key access, Linen.
    Media & Technology Cable channels, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Concierge service, Tour desk, Valet parking, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Mobile app for room service, Physical distancing rules followed.
    General Private parking, Pets allowed, Parking, WiFi available in all areas.
    Entertainment and family services Nightclub/DJ.
    Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Solarium, Foot massage, Massage, Swimming Pool, Neck massage, Head massage, Outdoor pool, Back massage, Full body massage, Hand massage, Sun loungers or beach chairs.
    Transport Airport shuttle, Airport shuttle (additional charge), Airport drop off, Airport pick up.
    Outdoor & View City view, Terrace, Landmark view, View, Inner courtyard view.
    Shops Minimarket on site.

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