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Hampton Inn & Suites Rochester/Henrietta

Upper Monroe (5 kms from Highland Park)
280 Clay Road - Show on map

Ranked 8 out of 25 best hotels in rochester

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Room Types Available

Queen Room with Two Queen Beds - Non-Smoking
  • Max 4 Adults
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    This room features a flat-screen TV and a coffee machine.

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    King Suite
  • Max 4 Adults
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    This suite features a flat-screen TV, microwave, refrigerator and a sofa bed.

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    King Room - Non-Smoking
  • Max 2 Adults
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    This room features a flat screen television.

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    King Room with Sofa Bed - Non-Smoking
  • Max 4 Adults
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    This room features a pull-out sofa bed.

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    King Room - Disability Access/Non-Smoking
  • Max 2 Adults
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    This double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

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    Queen Room with Two Queen Beds - Disability Access/Non-Smoking
  • Max 4 Adults
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    This quadruple room provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

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    Queen Room with Two Queen Beds Hearing Accessible
  • Max 4 Adults
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    This quadruple room offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

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    King Studio Suite with Sofa Bed - Hearing Access/Non-Smoking
  • Max 4 Adults
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    This studio has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.

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    King Accessible Room with Bathtub - Non-Smoking
  • Max 2 Adults
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    This double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

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    Hampton Inn & Suites Rochester/Henrietta is featured in

    Guest Ratings For This Property

    8.4
    Based on 293 Reviews
    100% verified reviews

    Comfort

    8.72

    Cleanliness

    8.71

    Value For Money

    8.24

    Facilities

    8.56

    Reviewers Mention About Hampton Inn & Suites Rochester/Henrietta

    The Hampton Inn & Suites in Rochester/Henrietta is praised for its great pool for kids and convenient location near malls and the highway. The rooms are described as old and small, but some guests fo (Read More)und them clean and accommodating. The hot breakfast and amenities like hot chocolate and coffee in the lobby were appreciated. The staff was polite and the hotel felt secure. It is recommended as a comfortable and well-priced option for a stay in the area.

    Guest Reviews

    Umiama
    family with young children
    10.0
    Exceptional
    You won't want to leave
    Where to even start .....smiles on arrival ,just what you need to see after a delayed flight! Efficient I was booked in and given my keys to get me on my way,great customer service.... I get to my room where I spend the next 4 days .... bliss clean tidy , massive bed so soft and comfy. Going down to breakfast to be greeted with smiles and joy. Great selection of food and drinks ..... location was great , walking distance to anywhere or just a short Uber ride. The team made me love Rochester even more . Thank you to you all. I had the best Christmas Eve experience.
    That I had to leave

    Published on 26 Dec 2023

    Diana
    family with young children
    7.0
    Good
    Decent hotel but not as great as it used to be years ago
    Really appreciate hot beverages accessible 24/7, and good assortment.
    Morning breakfast both days ran out of coffee and took a long time to refill it, we went across the street to get coffees instead. Food also ran out after 9am and was slow to being refilled as well. Pull out in king suite not comfortable, our young kids complained and squeezed into our king bed Water bottles were not offered at check in. No sign to ask for complimentary ones, we knew from prev Trips to ask. Pool water too cold

    Published on 16 Dec 2023

    Zeeshan
    young couple
    4.0
    Disappointing
    Okay stay but wasnt nice accidently going against me dietary preferences
    Decent and clean rooms
    The eggs served at breakfast had bits of pork in it. There was no clear indication on the sign that it the eggs had meat. Typically hotels try to keep eggs without meat so that people of all dietary preferences can eat it. Was super disappointed at this lack of basic decorum.

    Published on 28 Sep 2023

    Harry
    solo traveller
    9.0
    Superb
    I would stay there again.
    The property was clean, the staff was polite and the breakfast was pretty good most days. The property is not as ghetto as the property in Greece, NY.

    Published on 01 Sep 2023

    Roslyn
    group
    8.0
    Very good
    Very good
    The woman working the breakfast room could have used some competent help. She was really working hard trying to keep up with demand while the people in the back part of the kitchen seemed to be new to the job and not all that helpful.
    I didn't like that I was charged once by booking.com in July and again while we stayed there in August. I will be trying to sort this out.

    Published on 30 Aug 2023

    Tariq
    family with young children
    8.0
    Very good
    one night stay was great
    clean, fresh, amazing room size after leaving New York
    few more breakfast items could be added

    Published on 29 Aug 2023

    Winklerfam
    family with young children
    7.0
    Good
    Convenient suburban location near lots of shopping and restaurants and RIT
    Convenient location to RIT. Breakfast was good and well stocked. The pool was clean and refreshing. Plenty of parking.
    There was a very noisy commercial AC unit on the roof above us. We were on the 4th floor and we could hear and feel the vibrations.

    Published on 23 Aug 2023

    David
    young couple
    8.0
    Very good
    Full service hotel with clean rooms and pleasant staff.
    Clean and efficient, staff was very helpful and pleasant.
    The surrounding area around the hotel is not very pleasant. Its an area in transition from old businesses to new ones.

    Published on 18 Aug 2023

    Susan
    family with young children
    4.0
    Disappointing
    Stay
    Location
    Staff were rude especially in breakfast area. We had no remote. Had to ask 2 times and waited 3 hours. Couldn't watch tv

    Published on 08 Aug 2023

    Jennifer
    family with young children
    7.0
    Good
    Met our needs
    Great location for RIT.
    No sidewalks so hard to go anywhere unless driving. Coffee maker had a thick layer of dust on top of it.

    Published on 03 Aug 2023

    Top Facilities

    Wifi

    Bar

    Pets allowed

    Pool

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