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Home2 Suites by Hilton Rochester Henrietta, NY

Upper Monroe (5 kms from Highland Park)
999 Jefferson Road - Show on map

Ranked 5 out of 25 best hotels in rochester

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Room Types Available

King Studio Suite - Non-Smoking
  • Max 4 Adults
  • 3 Photos available
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    This studio features a sofa bed, microwave, refrigerator and sink.

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    Queen Studio with Two Queen Beds - Non-Smoking
  • Max 6 Adults
  • 1 Photo available
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    This studio features a sofa bed, microwave, refrigerator and sink.

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    King Studio Suite - Hearing Access/Non-Smoking
  • Max 4 Adults
  • 1 Photo available
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    This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating.

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    One-Bedroom Queen Suite - Non-Smoking
  • Max 4 Adults
  • 4 Photos available
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    The suite features air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
  • Max 6 Adults
  • 1 Photo available
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    The spacious studio features air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    Home2 Suites by Hilton Rochester Henrietta, NY is featured in

    Guest Ratings For This Property

    7.9
    Based on 424 Reviews
    100% verified reviews

    Comfort

    8.26

    Cleanliness

    8.25

    Value For Money

    7.75

    Facilities

    7.98

    Reviewers Mention About Home2 Suites by Hilton Rochester Henrietta, NY

    The Home2 Suites by Hilton in Rochester Henrietta, NY is praised for its spacious rooms and comfortable beds. However, some guests noted that the walls were thin and noise from outside and adjacent r (Read More)ooms could be heard. The breakfast was free and satisfactory, and parking was available. The hotel's convenient location near various food spots and shops was appreciated. Cleanliness was not an issue, and safety was not a concern. The friendly staff and abundance of amenities were highlights mentioned by multiple reviewers.

    Guest Reviews

    Tamara
    family with young children
    1.0
    Bad
    Horrible
    The breakfast was nasty and no pool entry

    Published on 02 Jan 2024

    John
    family with young children
    4.0
    Disappointing
    Not sure I would stay here again
    There wasnt much for breakfast the 2 days we were there. Upon checkin we had to wait for half an hour for anyone to show up to front counter. Then our rooms were not near each other so I had to ask for a change. The girl after the half hour was quite rude also there was 6 families waiting to check in. When I talked to the manager there was only 1 staff member on that evening when the hotel was sold out
    I have reached out to Hilton on numerous occasions and they were going to get back to me on some form of compensation for the 2 rooms we booked as our bad experience checking in as our food we brought in with got cold while waiting there was no shampoo or soap in the showers and we had to go and buy breakfast out both lot I gs

    Published on 12 Dec 2023

    Justin
    family with young children
    9.0
    Superb
    Superb
    It's was a good place

    Published on 27 Nov 2023

    Anonymous
    family with young children
    2.0
    Very poor
    I had to clean my own room at arrival
    I did not as well
    The cleanliness

    Published on 18 Nov 2023

    Karima
    group
    9.0
    Superb
    The hotel was perfect for whats we needed. The rooms was nice, roomie and clean.
    The rooms were really spacious and clean.
    The breakfast facilities could be better- no cooked breakfast options- just a help yourself breakfast bar. Okay for a basic breakfast though

    Published on 05 Nov 2023

    Cramer
    young couple
    10.0
    Exceptional
    Enjoyable
    Everything
    Nothing

    Published on 22 Oct 2023

    Dorothy
    group
    9.0
    Superb
    Comfortable
    Nice sized room, kitchen facilities.
    The low toilet.

    Published on 19 Oct 2023

    Tureana
    family with young children
    8.0
    Very good
    Very good
    I didn't get a chance to eat breakfast, but I heard it was good
    Those sliding bathroom doors

    Published on 21 Sep 2023

    Richard
    family with young children
    9.0
    Superb
    Superb
    Excellent having an EV charging station, another set would be better. We had to wait overnight to charge the next morning.
    Cost is a little high.

    Published on 18 Sep 2023

    Theresa
    family with young children
    8.0
    Very good
    Good hotel, good value
    Front desk staff were very nice and allowed us to check in early. Room was spacious and comfortable and clean. A full fridge , sink, and dishes are included in room also which is a plus.
    The elevator was dirty and needed to be cleaned. There was garbage on the floor of elevator for 2 days.

    Published on 06 Sep 2023

    Top Facilities

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