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Holiday Inn Basingstoke, an IHG Hotel

Grove Road - Show on map

Ranked 23 out of 50 luxury hotels in hampshire

7.4
1023 reviews

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Room Types Available

Standard Queen Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This air-conditioned room features a 32-inch flat-screen TV and tea/coffee making facilities

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    Standard Queen Room - Disability Access
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    This air-conditioned room features a 32-inch flat-screen TV and tea/coffee making facilities. Includes emergency cord pull, lower sink, and handrails in bath/shower.

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    Standard Twin Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This air-conditioned room features a 32-inch flat-screen TV and tea/coffee making facilities.

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    Standard Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This air-conditioned room features a 32-inch flat-screen TV and tea/coffee making facilities.

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    Standard Queen Room with One Queen and Two Sofa Beds
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a safe deposit box. The unit offers 3 beds.

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    Family Room with interconnecting Queen Bed and Two Twin Beds
  • Max 4 Adults
    •
  • 2 Photos available
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    This family room is air-conditioned and features a flat-screen TV with cable channels, an electric kettle and heating. The unit offers 3 beds.

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    Guest Ratings For This Property

    7.4
    Based on 1023 Reviews
    100% verified reviews

    Comfort

    8.01

    Cleanliness

    8.14

    Value For Money

    7.56

    Facilities

    7.66

    Reviewers Mention About Holiday Inn Basingstoke, an IHG Hotel

    The Holiday Inn Basingstoke offers spacious family rooms with a good breakfast selection, value for money, and overall cleanliness. Reception staff were accommodating in allowing early check-in for a (Read More) funeral. However, the experience at the restaurant was disappointing with slow service and low-quality food. Despite this, the reception staff received praise for being fantastic. Overall, a pleasant stay with room for improvement in the dining experience.

    Guest Reviews

    Linda
    family with young children
    5.0
    Passable
    Was passable place to stay but wouldn't go back
    Room was clean and fairly comfortable
    Breakfast was basic. Never got breakfast day we left. We were told it opens at 6.30am but they never let us know on weekends it was 7.30am so we missed breakfast the day we left on Saturday as we planned to leave after 6.30. had paid for it in cost of room Dinner on Thursday night was poor and expensive. Definitely was microwave lasagna and had no pizza for granddaughter. Pint of lemonade turned out to be tonic water. I had Caesar salad with chicken and the chicken was not cooked fresh. Breakfast menu states it has pancakes and it didnt

    Published on 31 Dec 2023

    Mark
    review category business travellers
    7.0
    Good
    Good
    Excellent breakfast
    The bathroom in my room looked and felt dated (although functional).

    Published on 30 Dec 2023

    Mark
    review category business travellers
    9.0
    Superb
    The staff where amazing . Front of hiuse service from Debbie and the team was amazing . Very helpful and engaging.
    Very clean and everything I needed was available . Great food and great service . Smily faces all rounds.
    All good

    Published on 29 Dec 2023

    Peter
    solo traveller
    10.0
    Exceptional
    Great as always.
    Everyone was welcoming and very good service.

    Published on 27 Dec 2023

    Mac
    young couple
    8.0
    Very good
    Reasonable price for the service level
    N/a
    Nothing

    Published on 27 Dec 2023

    Andrew
    review category business travellers
    6.0
    Pleasant
    Pleasant
    The room was OK, it was clean and the bed was comfy, breakfast was good with lots of room to sit. Lots of parking spaces.
    When you go in the room, there is no light switch. You have to walk through a dark room to the side of bed to turn the light on. The towel rail barely got warm so the bathroom was always cold, Your tea and coffee weren't topped up when they cleaned your room, so had to keep going to the bar for some. There was an empty bottle of wine by my door when I checked in on the Monday, it was still there Wednesday morning.

    Published on 26 Dec 2023

    Adrian
    solo traveller
    9.0
    Superb
    Good, helped me! Good parking at the hotel
    Clean simple accommodation. Close to Basingstoke
    Evening food not so great (cold) but many office parties/functions on.

    Published on 19 Dec 2023

    Keith
    young couple
    9.0
    Superb
    Excellent Hotel with all facilities.
    The hotel appears to have been redecorated since out last visit some time ago.( excellent) Very nice general facilities and the room we had was well equipped and importantly vey clean indeed. Comfortable bed and crisp linen. We had breakfast at the hotel, all very good, asked for replenishment of some foods which were low and little choice left but this was quickly attended to with a full selection. Good price as well. Good reception staff. Recommended overall and will visit again.
    Perhaps ensure the breakfast buffet is offered with a full selection without asking. Nothing else springs to mind.

    Published on 19 Dec 2023

    Jennifer
    young couple
    7.0
    Good
    Ok
    Ok

    Published on 19 Dec 2023

    Marlene
    young couple
    6.0
    Pleasant
    Pleasant
    Bed and pillows extremely uncomfortable No plugs next to bed and no main light

    Published on 16 Dec 2023

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