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Holiday Inn Express - Richmond Downtown, an IHG Hotel

Shockoe Bottom (1 kms from Greater Richmond Convention Center)
201 East Cary Street - Show on map

Ranked 9 out of 18 luxury hotels in richmond

7.9
335 reviews

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Room Types Available

Standard Room
  • Max 2 Adults
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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    Standard King Room with Extra Space
  • Max 2 Adults
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    This room features a city view.

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    Standard Queen Room with Two Queen Beds
  • Max 4 Adults
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    This room features a flat-screen TV along with microwave and refrigerator.

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    Standard King Room
  • Max 2 Adults
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    This room features a flat-screen TV along with microwave and refrigerator.

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    King Suite - Non-Smoking
  • Max 2 Adults
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    This suite features a living room with sofa bed.

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    Suite with Two Queen Beds
  • Max 4 Adults
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    This suite features two beds and seating area

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    Standard King Room with Roll-In Shower - Communications Access
  • Max 2 Adults
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    The unit has 1 bed.

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    King Room - Hearing Accessible/Non-Smoking
  • Max 2 Adults
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    The unit offers 1 bed.

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    Standard King Room with Extra Floor Space
  • Max 2 Adults
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    The unit offers 1 bed.

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    King Room - Mobility Access/Non-Smoking
  • Max 2 Adults
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    The unit offers 1 bed.

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    Room with Two Beds - Hearing Accessible - Non-Smoking
  • Max 4 Adults
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    The unit offers 2 beds.

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    Twin Room - Mobility Access with Bath Tub
  • Max 4 Adults
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    The unit offers 2 beds.

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    Guest Ratings For This Property

    7.9
    Based on 335 Reviews
    100% verified reviews

    Comfort

    8.39

    Cleanliness

    8.31

    Value For Money

    7.72

    Facilities

    8.11

    Reviewers Mention About Holiday Inn Express - Richmond Downtown, an IHG Hotel

    This Holiday Inn Express in Richmond Downtown is highly praised for its convenient location near theaters, pubs, and restaurants. The staff provided excellent service, offering helpful recommendation (Read More)s and resolving reservation issues promptly. The hotel, while older, is clean. Guests enjoyed the comfortable beds and pillows. The complimentary breakfast had a wide variety of options, including omelettes, bagels, sausage, biscuits with gravy, and pancakes. The parking garage has a six-foot clearance and is free. Overall, a very pleasant stay with a rating of 9 out of 10.

    Guest Reviews

    Joy
    review category business travellers
    10.0
    Exceptional
    Impressed with the whole experience
    We were pleasantly surprised with the entire experience. The two gentleman that checked us in/out were so pleasant and inviting, the room was incredibly spacious, and the location was perfect.
    The only thing we didnt care for, which in this day and age has nothing to do with the hotel cleanliness, was the overwhelming smell of pot in the elevator and in the hallway of the 3rd floor where we stayed. Thankfully our room didnt smell of pot at all.

    Published on 10 Dec 2023

    Adrian
    family with young children
    7.0
    Good
    Convenient for convention center events
    Location within walking distance to the convention center. Breakfast served early at 6:30 Staff was helpful and friendly. Coffee and tea available 24 hrs.
    Room lighting is too dim. Elevator was dirty and smelled like marijuana smoke.

    Published on 05 Dec 2023

    Flory
    young couple
    8.0
    Very good
    Great
    Breakfast was okay, coffee a little better than okay
    The swipe card for the elevator gave us trouble every time we used it

    Published on 29 Nov 2023

    Chauffelait1963
    family with young children
    9.0
    Superb
    It was a short by good stay
    Great location, nice staff. Breakfast was good.
    I like everything.

    Published on 27 Nov 2023

    Maria
    review category business travellers
    7.0
    Good
    Good
    Beds were really comfy, staff was nice especially John!, i especially like the space in the room.
    I am just not a fan of the big city. That had nothing to with holiday inn. But there was blood spots on the pillow i was sleeping on and we noticed some on the lamp as well.

    Published on 22 Nov 2023

    Dumaine
    with friends
    10.0
    Exceptional
    Amazing
    Everything
    Nothing

    Published on 21 Nov 2023

    Joe
    group
    8.0
    Very good
    It was good
    The breakfast was good on Saturday.
    Having to pay for parking.

    Published on 20 Nov 2023

    Wendy
    with friends
    4.0
    Disappointing
    Disappointed
    The location & staff were nice
    We had to wait an hour for our reserved room at 5pm. Our roof leaked a ton right above the door our first night there & carpet & couch had stains on them.

    Published on 19 Nov 2023

    Julius
    young couple
    1.0
    Bad
    Beware of the Holiday Day Inn!
    Nothing!
    The hotel property had old furniture & decor, dirty bathroom room, stained on wall and curtains , mildew odor, and the environment was located in downtown Richmond, VA! The customers were trying to sell us drugs and prostitution! the best environment at the Richmond! I would never stay at a Holiday Inn Express! Join Marriot Bonvoy!

    Published on 03 Nov 2023

    Anonymous
    solo traveller
    10.0
    Exceptional
    Exceptional
    The people
    The heating

    Published on 27 Oct 2023

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