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Hotel El Convento

Santurce (1 kms from Old San Juan)
100 Cristo Street - Show on map

Ranked 25 out of 49 best hotels in puerto rico

8.2
941 reviews

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Room Types Available

Deluxe Queen Room
  • Max 2 Adults
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    This room features air conditioning, seating area, flat-screen cable TV and a bathroom with bath and shower. Ironing facilities and hairdryer are available

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    Superior Room
  • Max 2 Adults
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    Featuring bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room is air-conditioned and has a seating area with a flat-screen TV, a private entrance, soundproof walls, a coffee machine, as well as a wardrobe. The unit has 1 bed.

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    Deluxe Double Room
  • Max 4 Adults
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    This air conditioned room features a seating area, safety deposit box, ironing facilities and a desk. The bathroom comes with a shower and a bath. This suite has partial view of Old San Juan.

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    Queen Room with Bay View
  • Max 2 Adults
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    This air conditioned room features a seating area, safety deposit box, ironing facilities and a desk. The bathroom comes with a shower, bath and free toiletries. This suite has partial view of Old San Juan. Coffee maker is included.

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    Garden Terrace
  • Max 2 Adults
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    This air conditioned room features a seating area, safety deposit box, ironing facilities and a desk. The bathroom comes with a shower and a bath. A fridge and stovetop are also included.

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    Double Room with View of the City
  • Max 4 Adults
    •

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    Offering bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV, a private entrance, soundproof walls, a coffee machine as well as city views. The unit offers 2 beds.

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    Junior Suite
  • Max 3 Adults
    •
  • 3 Photos available
    •

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    Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The spacious suite features soundproof walls, a coffee machine, a seating area, a wardrobe and a flat-screen TV. The unit has 2 beds.

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    Hotel El Convento is featured in

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    Guest Ratings For This Property

    8.2
    Based on 941 Reviews
    100% verified reviews

    Comfort

    8.44

    Cleanliness

    8.5

    Value For Money

    7.46

    Facilities

    8.28

    Reviewers Mention About Hotel El Convento

    Overall, the Hotel El Convento received positive reviews. Guests praised the staff for their helpfulness and resolving issues. The location and amenities were also praised, including the 24/7 pool ar (Read More)ea and the complimentary happy hour. The hotel's beauty and relaxing rooftop area with a plunge pool were also highlights. However, some downsides mentioned were the expensive parking in Old San Juan and the underwhelming restaurant. One guest also had an issue with the shower head in their room.

    Guest Reviews

    Melissa
    family with young children
    10.0
    Exceptional
    Fantastic!
    This was the best hotel Ive ever stayed in. Beautiful common areas. Well furnished and clean rooms. Nice amenities. Friendly and helpful staff.
    The elevator broke during our stay and we had to climb up 4 flights of stairs in the heat. My mother is a senior citizen so that was hard.

    Published on 04 Jan 2024

    Nadine
    young couple
    9.0
    Superb
    absolutely loved this property.
    service was exceptional at all times. location is absolutely perfect in central old san juan. beautiful rooftop deck. there were so many wonderful small amenities (e.g. cheese & wine receptions daily, coffee and water stations, turn down service). loved the fitness center and restaurants. live music i could go on and on. will def stay there again.
    room was a little small but the bathroom was upgraded. there was a power outage for quite a long time, but that couldnt be helped. wifi was very very spotty so beware if you need to work during the visit.

    Published on 04 Jan 2024

    Vanessa
    family with young children
    1.0
    Bad
    This is NOT a luxury hotel; it was the most horrible experience
    nothing the worst experience
    We arrived Christmas day and paid over $600 for a room that was dirty and had food on the floor. The phone system was not working. After going to front desk twice to ask for assistance in cleaning the unacceptable room condition, they did not clean the room till next day evening. Then the power went off from entire the hotel for over seven hours.

    Published on 03 Jan 2024

    Jorge
    young couple
    6.0
    Pleasant
    Bad stay
    Hard bed. The room service was slow.

    Published on 03 Jan 2024

    Shannon
    family with young children
    9.0
    Superb
    The staff, location and restaurants were wonderful. I would definitely stay here again.
    If you are visiting Old San Juan this IS the place to stay. Its located on the absolute cutest street with fabulous dining just outside and in the hotel. The location couldnt be more central. The restaurants inside the hotel (there are 3). Were shockingly delicious. I had one of the best chicken dishes ever. We were also traveling with our nine month old and everyone in the restaurants were extremely accommodating.
    The rooms were on the smaller side and slightly less luxurious than shown in pictures but nice nonetheless and the bathrooms are updated.

    Published on 02 Jan 2024

    Juank99
    review category business travellers
    8.0
    Very good
    Very good
    Location
    Beds, value benefit

    Published on 02 Jan 2024

    Sara
    group
    7.0
    Good
    Beautiful but did not measure up to the $$$$
    Stunning building, incredible location, some nice amenitieswe loved the coffee lounge
    Paid premium rate for a suite with sofa bed so my (very tall) sons could each have a bed. No linens were provided for sofa bed. When my son asked for linens he was given one blanket no sheets, no pillows. Internet never worked at all in either room.

    Published on 01 Jan 2024

    Paolo
    family with young children
    7.0
    Good
    Good location, hotel is old and to be refurnished, poor value for money
    Good location
    Rooms very small, bathroom extremely small. In general, a bit old

    Published on 31 Dec 2023

    Glenn
    young couple
    9.0
    Superb
    we haf a great stay.
    very accomodating staff, early chrck on and late check out was fantastic.
    the unfortunate power outages but this was not the hotels fault.

    Published on 28 Dec 2023

    Marya
    family with young children
    5.0
    Passable
    Not worth the price
    The room was clean and the bed was comfortable.
    I really wanted to love this hotel. It did not live up to the raving reviews that seemed to have been pushed to the top. This hotel really needs some attention and love. It is obviously been neglected.

    Published on 28 Dec 2023

    Location & Nearby Places

    Santurce (56.8 Km from city center)

    100 Cristo Street - Show on map

    15 Nearby Attractions

    Old San Juan

    0.1 km

    San Juan National Historic Site

    0.2 km

    El Canuelo

    0.2 km

    Casa Blanca Museum

    0.2 km

    La Fortaleza

    0.3 km

    Sitio Historico de San Juan

    0.4 km

    Castillo San Felipe del Morro

    0.6 km

    Faro del Castillo San Felipe del Morro

    0.6 km

    Boat Tours and Water Activities

    1.2 km

    San Juan

    1.3 km

    Fernando Luis Ribas Dominicci Airport

    2.7 km

    Fortin San Jeronimo de Boqueron

    3.3 km

    Juan Diego Waterfall

    3.6 km

    Ocean Park Beach

    7.0 km

    Rio Camuy Cave Park

    7.8 km

    See All Attractions

    Top Facilities

    Bar

    Wifi

    Pool

    Concierge service

    Food

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