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Hotel

Mercure Newport

Ranked 18 out of 50 best hotels in cardiff

8.8
(2962 reviews)

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Privilege King Room - River Side

  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a coffee machine, a safe deposit box, a carpeted floor as well as city views. The unit has 1 bed.

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    Standard Double Room

  • Max 2 Adults
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    This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.

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    Standard Double Room - Disability Access

  • Max 2 Adults
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    The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

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    Junior Suite with Sofa

  • Max 2 Adults
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    The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers a coffee machine, a wardrobe, a safe deposit box, a flat-screen TV with streaming services, as well as city views. The unit offers 2 beds.

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    Standard Twin Room

  • Max 2 Adults
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    This air-conditioned twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.

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    Standard Twin Room with City Side

  • Max 2 Adults
    •

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    Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

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    Classic King Room

  • Max 2 Adults
    •

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    Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

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    All Facilities for Mercure Newport

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Hiking.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Pet bowls, Lower bathroom sink, Non-smoking throughout, Visual aids: Tactile signs.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Slippers, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Kid-friendly buffet, Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Key access.
    Media & Technology TV, Streaming service (like Netflix), Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Food can be delivered to guest accommodation.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service.
    General WiFi available in all areas.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Fitness centre, Fitness.
    Outdoor & View City view, Terrace, Landmark view, River view, View.

    Guest Ratings For This Property

    8.8
    Based on 2962 Reviews
    100% verified reviews

    Comfort

    9.34

    Cleanliness

    9.3

    Value For Money

    8.74

    Facilities

    8.92

    Reviewers Mention About Mercure Newport

    The Mercure Newport hotel received positive reviews for its wheelchair-friendly room, spacious corridors, and emergency safety features. Guests enjoyed the cleanliness, high-quality decor, and helpfu (Read More)l staff. Some noted that the rooms were a bit too warm and had difficulty adjusting the thermostat. Overall, the hotel's convenient location, proximity to public transport and amenities, and good meeting room facilities were highlighted as positives.

    Guest Reviews

    Sandra
    family with young children
    10.0
    Exceptional
    It was my second time to stay in this hotel & I will stay there again when in Newport
    Good selection of food for breakfast & location of hotel ideal for public transport & shopping
    There was nothing I didnt like

    Published on 04 Jan 2024

    Fiona
    young couple
    3.0
    Poor
    Dont bother with breakfast
    Position
    Put in wrong room initially, only one key card worked. Rooms too hot - air con not effective to cool room - no windows to vent room . Room small compared to equivalent in others in this group . Breakfast finished at 9:30 - very early on a weekend It was poor - watered down juice . Hot food cold and dry

    Published on 04 Jan 2024

    Kelleeisha
    young couple
    8.0
    Very good
    It was a cute relaxing stay, wed definitely stay again.
    We liked where it was situated. The staff were well mannered and it was easy to know your way around
    The room we were in was boiling all the time. We turned the temperature down and at one point we turned it off and it was still really warm. I found when we tried to put the fan on we felt nothing.

    Published on 03 Jan 2024

    Martin
    young couple
    4.0
    Disappointing
    Party very noisy on roof top bar and the smell of weed coming through the ventilation system
    Location great
    Rooms to warm

    Published on 02 Jan 2024

    Selina
    young couple
    5.0
    Passable
    Could improve.
    Convenient location to public transport, right in the centre of Newport.
    For quite a new hotel, it seems very loosely put together. Staff were okay, not the most helpful. There were a few occasions where we had to call to reception, and there was often nobody there.

    Published on 02 Jan 2024

    Mark
    review category business travellers
    8.0
    Very good
    Very good
    Breakfast not included and expensive

    Published on 02 Jan 2024

    Georgia
    family with young children
    10.0
    Exceptional
    Wonderful stay
    The room was big, modern and spotless. Staff were all really friendly and the breakfast was delicious! Highly recommend.

    Published on 01 Jan 2024

    Dana
    family with young children
    10.0
    Exceptional
    Safe , and friendly
    All the stuff from reception was very friendly and helpful .

    Published on 01 Jan 2024

    Christopher
    young couple
    9.0
    Superb
    Great suite and lovely staff
    Location. Cleanliness
    Hotel bar was closed at 7pm on New Years Eve

    Published on 01 Jan 2024

    Roby
    solo traveller
    10.0
    Exceptional
    Pleasant and relaxing
    Peace and quiet
    Cold room

    Published on 31 Dec 2023

    Mercure Newport is featured in

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