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Pickalbatros Villaggio Aqua Park - Portofino Marsa Alam

Marsa alam egypt

Ranked 15 out of 27 best hotels in marsa alam

9.8
805 reviews

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Room Types Available

Deluxe Double or Twin Room with Garden View
  • Max 2 Adults
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    The spacious twin/double room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a shower.

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    Deluxe Double or Twin Room with Pool View
  • Max 2 Adults
    •

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    The spacious twin/double room features air conditioning, a minibar, a terrace with pool views as well as a private bathroom boasting a bath.

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    Deluxe Double or Twin Room with Sea View
  • Max 2 Adults
    •

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    The spacious twin/double room provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a shower.

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    Superior Double or Twin Room with Pool View
  • Max 2 Adults
    •

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    The spacious twin/double room offers air conditioning, a minibar, a terrace with pool views as well as a private bathroom boasting a bath.

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    Superior Double or Twin Room with Sea View
  • Max 2 Adults
    •

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    The spacious twin/double room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower.

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    Two Interconnecting Family Room with Garden View
  • Max 4 Adults
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    The spacious family room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. Boasting a terrace, this family room also features a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 4 beds.

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    Deluxe Bungalow with Sea View
  • Max 2 Adults
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    The air-conditioned bungalow has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with pool views, this bungalow also features a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Superior Triple Room
  • Max 3 Adults
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    The triple room's kitchen, which has kitchenware and a tea and coffee maker, is available for cooking and storing food. The spacious triple room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.

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    Superior Bungalow with Sea View
  • Max 2 Adults
    •

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    The air-conditioned bungalow features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with sea views, this bungalow also offers a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed.

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    Royal Family Two Bedroom Suite
  • Max 4 Adults
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    This spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 4 beds.

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    Deluxe Triple Room
  • Max 3 Adults
    •

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    The triple room provides a tea and coffee maker.

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    Pickalbatros Villaggio Aqua Park - Portofino Marsa Alam is featured in

    Guest Ratings For This Property

    9.8
    Based on 805 Reviews
    100% verified reviews

    Comfort

    9.82

    Cleanliness

    9.81

    Value For Money

    9.77

    Facilities

    9.8

    Reviewers Mention About Pickalbatros Villaggio Aqua Park - Portofino Marsa Alam

    Guests had a relaxing week at Pickalbatros Villaggio Aqua Park - Portofino Marsa Alam after initial difficulties were resolved. The Moorish-style complex is well maintained and clean, with a large se (Read More)lection of themed restaurants. The service is very good, with helpful staff and prompt service. Some guests noted a few minuses, such as hygiene issues in the rooms and inconsistent drink tastes. However, overall, guests were pleasantly surprised by the high level of service and enjoyed their stay, mentioning the spacious rooms and variety of food and drinks.

    Guest Reviews

    Ramy
    young couple
    10.0
    Exceptional
    Exceptional
    Excellent hotel. The food was great and the staff were very friendly. The beaches and pools were very good. We had lots of fun and would highly recommend. Special thanks to Mr. Haitham Ali and all staff members for the excellent service.

    Published on 04 Jan 2024

    Ahmed
    family with young children
    9.0
    Superb
    Perfect family vacation
    The property is huge and brand new so everything is very well maintained and gives you alot of options. The pools were heated properly and we really enjoyed swimming in January. The staff are more than friendly and always looking to make your stay comfortable. Mr. Haytham from the hotel was very generous and upgraded our rooms to royal family suite. We are a family with two kids.
    Food variety could be more

    Published on 04 Jan 2024

    Mohannad
    family with young children
    10.0
    Exceptional
    Very convenient for families.
    Very good and a lot of varieties are there, pools, restaurants, aqua, etc.. Also the staff was very friendly and helpful, especially Mr. Haytham Yehia :)

    Published on 04 Jan 2024

    Mark
    young couple
    10.0
    Exceptional
    Exceptional
    Manager Ahmed was excellent at helping to make our stay simply excellent Shukran ! Also , very nice swimming pools and the comfy beds

    Published on 03 Jan 2024

    Eusebiu
    family with young children
    10.0
    Exceptional
    Great place for a family of 4 (kids included)
    The setting of the hotel is very special. It looks like a village (hence the Village name). So even the resort had more than 85% ocupation rate it felt like was all just for us !. Many of the pools are heated so kids had a great time. Pools are scattered all over the place so you can take your choice of location, pool bar and tourists arround to acompany you. Aqua Park was a must so we spent some time there as well. The beach has an entrance to the sea with sand and it is very good for kids. No waves, low depth and very safe. We been mostly to El Khan restaurant as we like local food wherever we travel. I must say all management here is FULLY COMMITED to food security, cleaness and quality of all they serve as food, drinks and so forth. Also the a la carte restaurant ShellFish highly recomended.
    (Read More)
    Should have stayed longer

    Published on 03 Jan 2024

    Minjuan
    family with young children
    10.0
    Exceptional
    Truly exceptional experience!
    The whole experience at Pickalbatros Villaggio Portofino Marsa Alam is absolutely amazing - we spent one week between Christmas and New Year Eve here. We arranged two-way taxi service at the hotel which turned out to be a wise choice - the price is reasonable and it was reassuring to have the Hotel-arranged taxi driver there waiting when we came to a totally new destination. Upon arrival at the reception, hotel staff welcomed us with warm greetings, swift check-in and Christmas special drinks and snacks while we could simply sit down on couches in the lobby. During the whole time of our stay, Mr. Haytham Aly from the Reception offered us assistance from all perspectives professionally and personally: laundry, late-check out, restaurant booking, etc.. He always asked for feedback and listened attentively. Besides him, staff work at beach bars, lobby bar, housekeeping, concierge, shuttle service, towel stations, beach safety stations and activity team are all striving to give us an unforgettable experience. Kudos to the whole team! Mr. Mohamed Saad from the hotel travel desk (concierge) helped recommend and arrange our transfer taxi and later a dolphin house trip. Our children loved it because they could go snorkeling so close to dolphins and swim through colorful corals and fish. We truly enjoyed the trip! Food and beverages provided by the hotel have many choices and are abundant, almost around-the-clock. We have no reservations to recommend Pickalbatros Villaggio Resort Portofino should anyone plan to come to Marsa Alam.
    (Read More)
    There was loud music during this time of the year at the hotel - well, we love a quiet place but some love to have fun...

    Published on 31 Dec 2023

    Alessandro
    family with young children
    10.0
    Exceptional
    Relax
    Everything good
    Food

    Published on 30 Dec 2023

    Memoyes2002
    review category business travellers
    10.0
    Exceptional
    Outstanding resort, with very friendly staff members
    Reception was great, Mr. Mina and Mr. Haitham was very friendly
    All good

    Published on 29 Dec 2023

    Omar
    young couple
    10.0
    Exceptional
    More than excellent
    Staff Was great and place was very nice 10 out of 10
    All was great

    Published on 29 Dec 2023

    Shaheeda
    family with young children
    10.0
    Exceptional
    Holiday from heaven
    Everything, amazing hotel with exceptional service.
    Nothing, everything was perfect

    Published on 28 Dec 2023

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    Top Facilities

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    All Facilities for Pickalbatros Villaggio Aqua Park - Portofino Marsa Alam

    Category Facilities
    Activities Water sport facilities on site, Live music/performance, Aerobics, Tennis equipment, Live sport events (broadcast), Billiards, Happy hour, Water park, Movie nights, Snorkelling, Bike tours, Beach, Tennis court, Stand-up comedy, Walking tours, Darts, Themed dinner nights, Diving.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Designated smoking area, Lower bathroom sink, Visual aids: Tactile signs.
    Accessibility Toilet with grab rails, Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Spa bath, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Drying rack for clothing, Sofa bed, Wardrobe or closet, Dressing room, Clothes rack, Seating Area, Safety deposit box, Tile/marble floor, Heating, Socket near the bed, Heated pool, Air conditioning, Pool cover.
    Food & Drink Wine/champagne, Kitchenware, Kid-friendly buffet, Special diet menus (on request), Kid meals, Dining area, BBQ facilities, Outdoor dining area, Room service, Electric kettle, Snack bar, Restaurant, Minibar, Kitchen, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service, Lockers.
    Media & Technology Satellite channels, Flat-screen TV, Telephone, TV.
    Common areas Sun terrace, Outdoor fireplace, Garden, Picnic area, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services ATM/cash machine on site, Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Parking on site, Free parking, WiFi available in all areas.
    Entertainment and family services Kids' club, Children's playground, Entertainment staff, Evening entertainment, Kids' outdoor play equipment, Babysitting/child services.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Steam room, Swimming pool toys, Solarium, Massage, Kids' pool, Beachfront, Beauty Services, Light therapy, Spa/wellness packages, Hair colouring, Body scrub, Swimming pool, Public Bath, Hair cut, Make up services, Body wrap, Water slide, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Hammam, Foot bath, Outdoor pool, Manicure, Waxing services, Fitness/spa locker rooms, Hair treatments, Hot tub/Jacuzzi, Private beach area, Body treatments, Pedicure, Pool bar, Spa and wellness centre, Massage chair, Sun loungers or beach chairs.
    Transport Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
    Outdoor & View Terrace, Pool view, View, Sea view, Balcony, Garden view.
    Shops Barber/beauty shop, Minimarket on site.

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