The Ritz-Carlton, Cleveland, Cleveland | Photos, Reviews & Deals @Holidify

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parking

bar

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Guest room, 1 King Bed

Max 3 Adults

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A flat-screen cable TV and an iPod docking station are included in this room.

Club lounge access, Guest room, 1 King Bed, City view

Max 3 Adults

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This double room features air conditioning, sofa and cable TV.Includes access to the Club Lounge with food and beverage service, concierge services, computer station with WiFi, lake and city views and a lounging area.

King Suite with Sofa Bed - Corner Room

Max 4 Adults

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The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

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All Facilities for The Ritz-Carlton, Cleveland

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling, Tennis court, Hiking, Bowling.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
Accessibility	Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Restaurant, Breakfast in the room, Dining table, Coffee machine, Fruits, Dining area, Room service, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
Services	WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping.
Media & Technology	Cable channels, iPod dock, TV, Satellite channels, Flat-screen TV, Telephone.
Services & Extras	Key card access, Linen, Alarm clock.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out.
General	Parking, Paid WiFi, Private parking, Pets allowed.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Personal trainer, Fitness/spa locker rooms, Yoga classes, Fitness centre, Fitness classes, Fitness.
Outdoor & View	City view, View.
Shops	Minimarket on site.

Guest Ratings For This Property

8.5

Based on 28 Reviews

100% verified reviews

Comfort

8.98

Cleanliness

8.8

Value For Money

7.69

Facilities

8.7

Reviewers Mention About The Ritz-Carlton, Cleveland

The Ritz-Carlton, Cleveland is highly praised for its exceptional staff and service. Guests commend the welcoming and attentive staff, who went above and beyond to make their stay memorable. The room (Read More)s are described as clean, spacious, and well-appointed, with comfortable beds. The hotel is conveniently located and connected to Tower City and a casino. The food is delicious, and room service is a highlight. Overall, the Ritz-Carlton, Cleveland receives high recommendations for its luxurious experience and excellent service.

Guest Reviews

Nicole

family with young children

10.0

Exceptional

Great way to stay to see the Rock n Roll Hall of Fame and eat nearby.

Clean, beautiful, comfortable and conveniently located.

Finding the entrance was a little tricky - its not the front (which is on a busy road) but on a one-way side street. So, if you pass it, you have to take a block or two to turn around.

Published on 31 Mar 2023

Natasa

solo traveller

5.0

Passable

Jason Manager very helpful professional and kind! He is a 10!

Uninformed stuff and rude. Lots of money cost to stay there for 5 days, so at least they should be more helpful and kind. Room was great but dirty. Inside of the fridge was dirty, looks like they didnt clean it for a long time

Published on 27 Aug 2022

Amy

family with young children

7.0

Good

I feel like the rooms are over priced. The hotel is nothing special for the amount of money charged.

Published on 25 Jul 2022

Balog

young couple

10.0

Exceptional

A very relaxing and pampering weekend away!

Love everthing about the Cleveland Ritz. The staff are all amazing. Very welcoming and always helpful. Have stayed many times over the past 10+ years.

Published on 14 Jul 2022

Kevin

young couple

10.0

Exceptional

Everything! So amazing.

Published on 12 Jan 2022

Dorn

young couple

1.0

Bad

Never again to Ritz Carlton.

not much

staff werent attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks. why deposit?

Published on 04 Dec 2021

Charles

solo traveller

10.0

Exceptional

Location was the key. Close to everything.

Comfy beds. Great location.

All was fine.

Published on 20 Sep 2021

Paul

family with young children

10.0

Exceptional

I selected this property so that I could charge my car overnight. unfortunately the electric chargers are old and do not support the newest Tesla. You need to upgrade your charging units to to be compatible. Unfortunately I had to leave early to charge on the highway and then come back for my family. We made it work, but it was not ideal.

Published on 28 Aug 2021