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Metropolitan at The 9, Autograph Collection

Downtown Cleveland (0 kms from Playhouse Square)
2017 East 9th Street - Show on map

Ranked 15 out of 30 best hotels in cleveland

7.9
135 reviews

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Room Types Available

Queen Suite
  • Max 4 Adults
    •
  • 2 Photos available
    •

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    This suite features flat-screen satellite TV with Pay-per-view channels and an iPod dock. There is a sofa in the seating area as well.

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    Guest room, 1 King Bed
  • Max 3 Adults
    •
  • 2 Photos available
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    This double room has a iPod dock, seating area, and a flat-cable TV. There is a sofa in the seating area as well.

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    King Suite
  • Max 4 Adults
    •
  • 2 Photos available
    •

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    This suite features flat-screen satellite TV with Pay-per-view channels and an iPod dock. There is a sofa in the seating area as well.

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    Premium King Guest Room with City View
  • Max 3 Adults
    •
  • 1 Photo available
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    The unit offers 2 beds.

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    Guest room, 2 Queen
  • Max 4 Adults
    •
  • 1 Photo available
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    The double room features air conditioning. The unit has 1 bed.

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    Suite, 1 Queen
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The double room offers air conditioning. The unit offers 2 beds.

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    Metropolitan at The 9, Autograph Collection is featured in

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    Guest Ratings For This Property

    7.9
    Based on 135 Reviews
    100% verified reviews

    Comfort

    8.51

    Cleanliness

    8.44

    Value For Money

    7.44

    Facilities

    8.32

    Reviewers Mention About Metropolitan at The 9, Autograph Collection

    The Metropolitan at The 9, Autograph Collection received exceptional service from an outstanding bartender, Brandon, who provided excellent cocktails and a tour of the vault. The hotel is clean and s (Read More)pacious, with a great location and dog-friendly policy. The staff was accommodating for a wedding ceremony. The hotel offers serenity, luxury, and impeccable attention to detail. The valet was slightly overpriced, but the overall stay was excellent. Lisa, a server at the bar, provided excellent customer service. The bar in The Vault is a must-visit.

    Guest Reviews

    Armond
    solo traveller
    10.0
    Exceptional
    Absolutely marvelous!
    Staff was friendly, food was excellent, very convenient location, and lots of attractions within the facility.
    I would have appreciated a microwave and a coffee maker in the room.

    Published on 05 Sep 2023

    Nathalie
    review category business travellers
    6.0
    Pleasant
    Dfinitly not th htel to stay downtown. No service.
    Location
    No service No water no caf machine un the room No small amenities in the bathroom A basic and bling bling htel - too expensive

    Published on 28 Aug 2023

    Traci
    young couple
    9.0
    Superb
    Perfect
    Very modern and comfortable .
    Great location to many attractions

    Published on 21 Aug 2023

    Kwuanh
    group
    10.0
    Exceptional
    Great experience
    Cleanliness , peaceful , the accommodations. The fact that it's next to entertainment. The restaurant food was great. Staff was very polite and helpful. The rood top bar is an experience and I loved it
    For the amount of money and person spends at this hotel they should have to pay for the well over charged parking that is charged daily and then have to walk across a very busy street with luggage. The valet provided is very expensive too even more than the self parking. $45 a day to park is wild to me.

    Published on 31 Jul 2023

    Dana
    family with young children
    9.0
    Superb
    Superb
    Atmosphere and staff were amazing.
    I wish the room had a coffee maker in it.

    Published on 23 Jul 2023

    Kimberley
    solo traveller
    10.0
    Exceptional
    Wonderful experience!
    Food was scrumptious. The interior of the hotel is designed impeccably. Absolutely beautiful.
    There was dust on the vents and the ceiling of the room it was also all over the room. On the tables, chairs and bed. I didn't realize any of this until i had. friend visit who advised me to have the hotel staff come vacuum it up. They did so which was greatly appreciated,

    Published on 16 Jul 2023

    Anna
    young couple
    7.0
    Good
    The stay was good, the faculty was nice but a little run down..
    We stayed for three nights and had breakfast each day. The tables at the restaurant were not clean. The staffs uniform were sloppy.. except for Maurice. The cook walked around eating..and scratching his beard..
    The hotel was nice however, not as clean as it could have been. The staff was great.. cleaning team could pay a little more attention to detail.

    Published on 24 Jun 2023

    Hope
    young couple
    5.0
    Passable
    Will not be back.
    The location, aesthetics, ability to walk places, everything under one roof for different experiences on property.
    The air would not come on the issued room 76 degrees most of our stay. I finally called the front desk in the evening and they sent maintenance up to reset the unit. The room finally cooled down about 3 hours later. Employees working do not look happy in fact it felt like anytime you approached one you were putting them out by just your mere presence. We purchased the breakfast in the morning be included with our stay. At check-in we were told we have up to $40 to purchase breakfast at Centro. The breakfast menu is very limited and is NOT worth including when booking room. When given our bill the waitress said we could not charge it to the room because something was not working and we had to pay cash and they would have the front desk refund our account but this time the refund was only going to be $30 after ongoing arbitration of he said she said I just paid cash for bill and tip and said I am done arguing about this.
    (Read More)

    Published on 09 Jun 2023

    Anonymous
    solo traveller
    10.0
    Exceptional
    Fantastic experience.
    Beautiful, in a great location, with an attentive staff.
    Would have preferred an earlier check-in time.

    Published on 04 May 2023

    Jonathan
    young couple
    6.0
    Pleasant
    the hotel has gone down in quality significantly in the last few years.
    location
    the staff is unprofessional

    Published on 24 Apr 2023

    Top Facilities

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