Sandos Cancún All Inclusive

Retorno del Rey Mza 53 Lote 37 1 Sec A Km 14
7.9
863 reviews

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This property has been featured in "50 Resorts In Cancun ".

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Room Types Available

Superior Room
  • Max 2 Adults
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    This room offers partial views of the Caribbean Sea and Nichupt� Lagoon. It has a seating area and includes a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries.

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    Deluxe Room
  • Max 2 Adults
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    This room offers a private terrace with partial views of the Caribbean Sea and Nichupt� Lagoon. It has either 2 double beds, or 1 king-size bed, and a seating area with a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries.

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    Deluxe Triple Room
  • Max 3 Adults
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    This room offers a private terrace with partial views of the Caribbean Sea and Nichupt� Lagoon. It has either 2 double beds, or 1 king-size bed, and a seating area with a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries.

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    Sandos Suite
  • Max 2 Adults
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    This suite features a private balcony with views of the Caribbean Sea and Nichupt� Lagoon. It has a separate seating area with a sofa and plasma-screen TV. The kitchenette includes a microwave, fridge and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries.

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    Sandos Suite (3 adults)
  • Max 3 Adults
    •

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    This suite features a private balcony with views of the Caribbean Sea and Nichupt� Lagoon. It has a separate seating area with a sofa and plasma-screen TV. The kitchenette includes a microwave, fridge and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries.

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    Superior Triple Room (3 Adults)
  • Max 3 Adults
    •

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    This room offers partial views of the Caribbean Sea and Nichupt� Lagoon. It has a seating area and includes a plasma-screen TV, minibar and coffee maker. Bathrooms come with a separate tub & shower, bathrobes and designer toiletries.

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    Suite Laguna
  • Max 2 Adults
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    This suite's special feature is the pool with a view. The spacious suite features 1 bedroom and 2 bathrooms with a bath and free toiletries. The suite's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. This air-conditioned suite consists of a dining area, a flat-screen TV with streaming services a minibar and a balcony. The unit offers 1 bed.

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    Suite Caribe
  • Max 2 Adults
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    This suite features a pool with a view. The spacious suite has 2 bedrooms and 1 bathroom with a bath and free toiletries. This air-conditioned suite features a dining area, a flat-screen TV with streaming services a minibar and a balcony. The unit has 3 beds.

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    Deluxe Single Room
  • Max 1 Adult
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    Partial view of the ocean and Nichupt� Lagoon.

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    Suite Caribe
  • Max 1 Adult
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    This single room's standout feature is the pool with a view. This air-conditioned single room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

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    Suite Caribe Triple
  • Max 3 Adults
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    The pool with a view is the standout feature of this triple room. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 3 beds.

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    Suite Caribe (4 adults)
  • Max 4 Adults
    •

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    The pool with a view is a top feature of this quadruple room. Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 3 beds.

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    Suite Laguna
  • Max 1 Adult
    •

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    This single room's special feature is the pool with a view. Providing free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. This air-conditioned single room comprises a dining area, a flat-screen TV with streaming services a minibar and a balcony. The unit offers 1 bed.

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    Suite Laguna (3 Adultos)
  • Max 3 Adults
    •

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    The pool with a view is a top feature of this triple room. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room's kitchen, which has a refrigerator, is available for cooking and storing food. The spacious triple room features air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 1 bed.

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    Suite Sandos
  • Max 1 Adult
    •

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    The pool with a view is a top feature of this single room. Featuring free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room has air conditioning, a minibar, a flat-screen TV with streaming services and a balcony. The unit has 1 bed.

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    Superior Single Room
  • Max 1 Adult
    •

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    The pool with a view is the standout feature of this single room. Offering free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.

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    About This Property

    Situated on one of Cancun’s most attractive beaches, this all-inclusive hotel offers 4 gourmet restaurants, an impressive oceanfront infinity pool and a spa. Cancun International Airport is just 15 m (Read More)inutes away. The elegant rooms at Sandos Cancún All Inclusive feature views of the Caribbean Sea and Laguna Nichupté. Each has a 32-inch plasma TV, safe and free minibar. The marble bathrooms offer bathrobes and a walk-in shower. Sandos Cancún All Inclusive has a cascading, 3-tier infinity pool and a large 10-person hot tub. There is a gym that offers fitness classes, and a luxurious spa offering waterfall hot tub and Swiss showers. Zango Restaurant serves breakfast, lunch and dinner, while St. Trop Pool Bar & Restaurant serves gourmet snacks and Caribbean dishes. Gaijin Restaurant serves Asian dishes at dinner, while Seasons Restaurant serves cutting-edge cuisine. Beach activities are offered, and there is live music each night. A range of shops and night life can be found very close to the hotel, and golf courses can be found nearby.

    Sandos Canc�n All Inclusive is featured in

    Guest Ratings For This Property

    7.9
    Based on 863 Reviews
    100% verified reviews

    Comfort

    8.45

    Cleanliness

    8.51

    Value For Money

    7.71

    Facilities

    8.06

    Guest Reviews

    Claire
    solo traveller
    8.0
    Very good
    Great, but could be better!!
    Friendly staff, great food, great location.
    For the amount of pools they have, there are very limited sun loungers, nearly all of which are grabbed by people either the night before of first thing in the morning, they leave down their personal belongings and then dont use them! I was there 5 nights and did not get to lay by the pool once!!! This process needs to change!

    Published on 02 Jan 2024

    Mahmood
    group
    6.0
    Pleasant
    Stunning location but disappointing food and room
    Stunning location. Friendly staff. Right next to the beach. Close to all the main tourist spots around hotel zone. Felt very safe inside.
    As others have mentioned the food is really bland and the buffet does not have much taste. Restaurants on main road much better. Had noise from the generator every single night preventing us to sleep properly. We didn't even get two double beds as booked and had to call them up to send an extra bed rather than moving us to a different room. Messaged twice wanting to celebrate my friend's birthday and surprise with something but got no response of options.

    Published on 02 Jan 2024

    Jyoti
    family with young children
    2.0
    Very poor
    I was not happy with the entire stay, and I spent lot of money being unhappy. Food options were bad.
    Not much except for the beach
    Everything, no vegetarian options for food, room was terrible, painted halfway, curtains broken, was not happy with accommodations. Very unfriendly staff. Staff not helpful. Only catered to white people.

    Published on 01 Jan 2024

    Anastasiya
    family with young children
    3.0
    Poor
    I wouldnt call this a luxury hotel. Definitely a lot of room for improvement!
    The beach is really nice.
    Sorry Sandos but your coffee is awful, no good tea selection either. Food is mediocre, food labels are very confusing-e.g. the label says vegetable soups but the actual soup has chicken swimming in it! Very often food labels were not representing the actual food, no allergens listed anywhere. The receptionist during check in and check out was rude and unfriendly.

    Published on 30 Dec 2023

    Philipp
    solo traveller
    4.0
    Disappointing
    Great location, bad food
    The location is very nice and the beach is great and the internet at the hotel is good.
    The hotel is old. The attendance by the staff is below average. The buffet restaurant is way too small and most of the time I needed to wait before being seated. At the 3 ala cart restaurants you have to make reservations and can not just show up. When you get there the restaurants are always half or more empty. The people that showed up with no reservation were send away. But the biggest problem of this hotel in my opinion is the food: I have tried all restaurants including room service and the food is pretty bad everywhere. Either the cook don't know how to cook or he has lost his passion a long time ago. If you cook the same 20 dishes every single day, one would expect that the cooks have figured out a way to make these dishes as good as possible. Unfortunately that is not the case. Mostly very blend, completely overcooked and not presented on a 5 star level. I give you an example: the Calamari at the St. Trope restaurant on the beach tasts old and fried so much it just tasts like chewy breading. The hotdog looked like it's been waiting to be served for a long time. The mussels in white wine were dry, no sauce and cooked so much that they were hard. On top of that, little things that bothered me at a five star hotel: no more towels at the pool at 5pm. Towels in the room - after the first day the cleaning person just puts a stack of towels in the room instead of hanging them where they belong. The curtains don't really make the room dark. Capsules for the coffee machine where only refilled after I requested them......
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    Published on 21 Dec 2023

    Eduardo
    young couple
    9.0
    Superb
    We are definitely coming back to the Sandos resorts, this time with whole family!!
    The hotel was wonderful!! The location was great, as the view from the balcony included both the lagoon and the sea. The hotel has 3 gourmet restaurants, as well as a buffet restaurant, so foodies like us wanted for nothing. The beach itself was great, with white sand and warm turquoise water, and at a section where the beach wasn't very eroded, I had a lot of fun playing beach volleyball. The night entertainment was quite fun too, with Karaoke, and casino nights, as well as a masquerade party. Please keep in mind that this particular hotel is geared towards adults, as there aren't many activities for children.
    (Read More)
    The only gripe we had was with the TV. Since it's a smart TV, it constantly kept asking for permission to connect to a device. We tried turning off the feature, but it didn't work. Also, this is a suggestion, make sure you take enough to tip, as the ATM at the hotel only dispenses dollars, and is quite expensive. You can always ask the front desk to change your bills for smaller ones.

    Published on 18 Dec 2023

    Hazize
    family with young children
    8.0
    Very good
    Excellent
    The pool area
    The drinks

    Published on 15 Dec 2023

    Jason
    young couple
    8.0
    Very good
    Very good
    The drinks and location. The room service
    Not enough food options

    Published on 12 Dec 2023

    Furhath
    family with young children
    7.0
    Good
    It was an expensive vacation and we overlooked attitude to focuus on enjoyment. We overall enjoyed, 3/5 star rating.
    Pool area
    staff not accommodating and always available for questions. Google reviews answered few instead. Room service doesnt always deliver, dont rely on that.

    Published on 10 Dec 2023

    Jackson
    young couple
    8.0
    Very good
    Amazing place for a wedding, great resort!
    The pools and beach were beautiful, the rooms were spacious, everything was clean, and the staff was incredibly nice. Stayed here for a wedding and it was amazing.
    Ive definitely been to resorts with better food. Nothing was bad, but nothing was amazing.

    Published on 05 Dec 2023

    Location & Nearby Places

    Zona Hotelera (11.6 Km from city center)

    Retorno del Rey Mza 53 Lote 37 1 Sec A Km 14

    5 Nearby Attractions

    Playa Delfines

    3.5 km

    El Rey Ruins

    3.6 km

    Playa Tortugas

    6.7 km

    Chichen Itza

    10.6 km

    Isla Mujeres

    10.8 km

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

    See All Facilities

    All Facilities for Sandos Cancún All Inclusive

    Category Facilities
    Activities Water sport facilities on site, Snorkelling, Canoeing, Beach, Fishing, Golf course (within 3 km), Diving.
    Business facilities Meeting/banquet facilities, Business centre.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift, Designated smoking area.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Heating, Socket near the bed, Air conditioning, Desk, Shallow end, Fan.
    Food & Drink Coffee machine, Special diet menus (on request), Dining area, Room service, Refrigerator, Restaurant, Minibar, Kitchen, Dining table, Tea/Coffee maker.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers.
    Cleaning services Dry cleaning, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Media & Technology iPod dock, Laptop safe, Satellite channels, Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Radio.
    Common areas Sun terrace, Garden.
    Reception services ATM/cash machine on site, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
    Physical distancing Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Entertainment staff, Babysitting/child services.
    Pool and wellness Sun umbrellas, Solarium, Massage, Beachfront, Spa/wellness packages, Spa lounge/relaxation area, Fitness centre, Fitness, Spa facilities, Private beach area, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
    Outdoor & View Terrace, View, Sea view, Balcony.

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