The spacious quadruple room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The fully equipped kitchen has a stovetop, a refrigerator and a microwave. The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
This spacious apartment comprises 1 living room, 2 separate bedrooms and 3 bathrooms with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 4 beds.
This spacious apartment consists of 1 living room, 3 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 5 beds.
The hot tub is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests will find a stovetop, a refrigerator and a microwave in the kitchen. The suite also includes a barbecue. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
The private pool is a top feature of this suite. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
This apartment's special feature is the hot tub. This spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests will find a stovetop, a refrigerator and a microwave in the kitchen. The apartment also provides guests with a barbecue. The air-conditioned apartment provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds.
This apartment features a hot tub. This spacious apartment features 1 living room, 3 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests will find a stovetop, a refrigerator and a microwave in the kitchen. The apartment also comes with a barbecue. The air-conditioned apartment features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 4 beds.
This family room's special feature is the private pool. Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The well-fitted kitchen has a stovetop, a refrigerator and a microwave. The air-conditioned family room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Guests will have a special experience as the studio provides a hot tub. Guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker in the fully equipped kitchen. The studio also offers a barbecue. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
This apartment offers a hot tub. Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker in the well-fitted kitchen. The apartment also provides guests with a barbecue. Boasting a balcony with garden views, this apartment also provides a minibar and a flat-screen TV with cable channels. The unit offers 3 beds.
This apartment offers a hot tub. Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker in the well-equipped kitchen. The apartment also provides guests with a barbecue. Boasting a terrace with garden views, this apartment also provides a minibar and a flat-screen TV with cable channels. The unit offers 4 beds.
Facing the beachfront, The Fives Beach Hotel & Residences - All Senses Inclusive offers 5-star accommodation in Playa del Carmen and has a garden, terrace and restaurant. Featuring room service, this (Read More) property also provides guests with a children's playground. The resort features an outdoor swimming pool, fitness centre, evening entertainment and a kids' club.
The resort will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Selected rooms come with a kitchen with a fridge, a microwave and a stovetop. At The Fives Beach Hotel & Residences - All Senses Inclusive each room has bed linen and towels.
The daily breakfast offers buffet, Ã la carte or continental options.
Speaking both English and Spanish, staff at the reception can help you plan your stay.
Playa del Carmen Beach is a few steps from the accommodation, while Mayakoba Beach is 1.9 km away. The nearest airport is Cozumel International, 42 km from The Fives Beach Hotel & Residences - All Senses Inclusive, and the property offers a paid airport shuttle service.
The Fives Beach Hotel & Residences - All Senses Inclusive is featured in
do not stay here. your vacation will be ruined from the moment you step on the property.
nothing
the service and the accommodations,
Published on 03 Jan 2024
Farid
group
6.0
Pleasant
Ok stay for a place with grand potential!
The hotel was nice, but was short of being good. Rooms were nice, but there was always uncertainty on what room you'll get depending on where you booked from. Folks who booked Tui got a different lower category and those directly got different. This ambiguity is not something I want in a relaxing holiday.
While it was all inclusive, there were quite a few ridiculous add ons.. Like 200USD for Bali beds for the day. Or 200USD massages. The problem was all of these were negotiable. You could get lobsters for 80USD or 25USD depending on who you spoke to. As an all inclusive I don't want the headache of negotiating. I want it fixed and I am happy to pay if I see value. Our family was EPIC and was pointless. Everything that was promised was either pointless, or things like laundry etc. not provided. Collectively we booked nearly 12kUSD worth and we would never recommend it.
The beach was nice, but not swimmable as below the blue water was seaweed, tree trunks, rocks and very sharp stones etc. If you swim you'll be able to hover over these and go across, but you can't take kids in.
Then the ridiculous add ons like 12USD Coconuts or 80USD Lobster were just ridiculous. Besides the money, everything just lacked. The restaurants were nice, but there was always something missing.. Burgers but no fries, tacos but no guac or salsa. The quality of beef was particularly poor unless you paid for a premium steak. The resort is out of playa del carmen,. No taxi will come or take you unless you pay crazy prices. Pick and drops are 90USD each way by Hotel, but 43USD if you book yourself.
I think this place has great potential. With relentless tipping you can get great service. The staff are excellent. Shame they have to rely on tips and not salaries. Nearly every room in our 6-7 room booking had something or the other breaking. 3 out of our party were unwell and throwing up, but the others were fine.
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The extras which were ridiculously random and expensive. 190USD for Bali beds, 12USD for coconuts, 80USD for Lobster.. I mean these are more expensive than New york
Location of the resort is totally isolated. Beach is nice but tough to swim.
Tipping everywhere!
Published on 21 Dec 2023
Stephanie
family with young children
4.0
Disappointing
If they can control the water odors and the flying pest everywhere, it will be a great resort to sta
There was a lot of cross contamination of not cleaning the utensils before moving onto someone elses food. There was a lot of flying pest flies and knits everywhere on the open bar foods.
Flying pests and odors in the room from the sewage, coming up to the drains
Limited nightlife activities for adults
Published on 12 Dec 2023
Chehabeddine
family with young children
7.0
Good
Nice hotel, many avenues to explore. Make sure you ask and go for walks
The hotel is nice and has many facilities. Staff is great as well.
I booked a room with access to terrace but it wasnt available when we got there. We had to move to that room two days after our arrival which disrupted the vacation vibes. They offered the upgrade for free which compensated in a way.
Published on 01 Dec 2023
Yvette
young couple
9.0
Superb
Superb
The property is beautiful and the gardens and spaces are beautifully maintained! Food preparation is world class and the staff serving the food are attentive and helpful.
Beds were comfortable and serviced daily to a high standard.
Checked in by the little guest services and found process inefficient. Our room was also not ready and came back twice which not great .
Had to change room as was by energy pool and second room was good for us not being in a noisy spot
Published on 02 Nov 2023
Taylor
solo traveller
7.0
Good
Beautiful location, lovely place.
Beautiful resort with plenty of pools and restaurants! Staff is incredibly friendly and helpful. The beach is stunning!
The signage around the resort could be improved. Most nights I spent upwards of 20+ minutes looking for my villa as they all look the same and only have one sign on one side of the building.
The buildings are getting a touch old and are starting to show their age: leaking roof, no running water while they repaired a heater.
Room service was good but took so long you would have been better off to go find something yourself.
Published on 24 Oct 2023
Yla
young couple
8.0
Very good
Very good
Right on the beach, food was good, the staff was excellent
Really big property, there are no room with ocean view
Published on 22 Oct 2023
Shayla
young couple
9.0
Superb
My Experience
The Food was amazing , the staff was great
They dont give u wash rags for showers & no HOT water only Lukewarm they force you with timeshares & you pay the whole balance during check -in & charges 2.00 for environmental fee ( air) everyday your there
Published on 19 Oct 2023
Cody
solo traveller
10.0
Exceptional
Loved my stay and look forward to returning in the future!
Let me started with - this review is not sponsored and being written entirely honest from my trip in September 2023 that I paid for myself.
The property was very clean, welcoming, and private feeling compared to other resorts. Having the mix of beach and jungle theme was amazing! Private area for adults and separate areas for families was a nice touch to accommodate all types of guests. This resort offered entertainment in the evenings of live music, dancing, and outside vendors. As well as tennis courts, games, and areas to relax and take in the amazing landscaping everywhere.
The food was great! No complaints at all! For lunch Breeze Burger, Love Pizza, and Chechen y Chak spots near the beach and the Natura Day Club restaurant by the adults only pool were all equally delicious! For dinner Arezzo - The Italian restaurant was top tier (staff was so so nice!) and the buffet restaurants Flavours and La Brasserie offered tons of varieties! As a whole, for the size of the resort there were so many options for food at most times which was nice. No place ever seemed overpacked!
The room itself - I stayed in Villa 19 near the adults only pool and the suite was amazing. Rooms were modern, spacious, and extremely clean! The staff actually went to the extent of hanging a birthday sign and balloons in my room before I arrived which was so kind! I was so pleased with the room that sometimes I even preferred relaxing there instead of going out which should say a lot! - dont forget to tip your cleaning staff because they truly go above and beyond to make your stay comfortable and taken care of.
To recap - Besides the minor check-in issue of being charged twice for my prepaid room (it was refunded) my stay was one of the bests Ive had and I would 100% return. The staff was incredibly kind from the reception, servers, bar tenders, cleaning staff, and villa ambassadors! (Shout out to Alan from villa 19 making sure I had anything I needed)!
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- The only issue I really encountered was upon check in the rep charged my card even though my booking was prepaid. The refund process wasnt the smoothest, I had to follow up a few times and the refund itself took some time (over 10 days) to get back. But I will say, everyone was mostly kind through this process. But if you arent on top of your charges, it would have been hard to notice.
- The beach wasnt necessarily beach front, but I dont mind a short private walk with scenery of the jungle and wildlife! Actually preferred it so not a con at all but wished I knew prior to booking!
- Sometimes the restaurant schedules didnt match what was advertised so there were a couple meals that I struggled finding a place open which was odd.
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Published on 13 Oct 2023
Takako
with friends
7.0
Good
Good
A lots of pools, cleaned facilities and restaurants. Pent house was luxury and very comfortable to stayed.
Beach side of sea food restaurant, Thai restaurant and French restaurant was waiting so long and foods was awful. It wasnt enough hostesses.
Published on 12 Oct 2023
Location & Nearby Places
5.7 Km from city center
Calle Playa Xcalacoco Col. El Limonar
- Show on map
