Resort

The Fives Beach Hotel & Residences - All Senses Inclusive

Calle Playa Xcalacoco Col. El Limonar
7.8
(277 reviews)

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This property has been featured in "48 Resorts In Playa-Del-Carmen ".

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Top Facilities

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Deluxe Room

  • Max 2 Adults
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    The spacious quadruple room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

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    One-Bedroom Suite

  • Max 3 Adults
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    Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The fully equipped kitchen has a stovetop, a refrigerator and a microwave. The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

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    Two-Bedroom Suite

  • Max 6 Adults
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    This spacious apartment comprises 1 living room, 2 separate bedrooms and 3 bathrooms with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 4 beds.

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    Three-Bedroom Suite

  • Max 8 Adults
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    This spacious apartment consists of 1 living room, 3 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 5 beds.

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    One-Bedroom Suite

  • Max 3 Adults
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    The hot tub is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests will find a stovetop, a refrigerator and a microwave in the kitchen. The suite also includes a barbecue. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

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    Suite with Pool View

  • Max 3 Adults
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    The private pool is a top feature of this suite. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

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    2 Bedroom Penthouse Residence

  • Max 6 Adults
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    This apartment's special feature is the hot tub. This spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests will find a stovetop, a refrigerator and a microwave in the kitchen. The apartment also provides guests with a barbecue. The air-conditioned apartment provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds.

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    3 Bedroom Penthouse Residence

  • Max 8 Adults
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    This apartment features a hot tub. This spacious apartment features 1 living room, 3 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests will find a stovetop, a refrigerator and a microwave in the kitchen. The apartment also comes with a barbecue. The air-conditioned apartment features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 4 beds.

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    Family Room with Garden View

  • Max 3 Adults
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    This family room's special feature is the private pool. Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The well-fitted kitchen has a stovetop, a refrigerator and a microwave. The air-conditioned family room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

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    Studio with Garden View

  • Max 3 Adults
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    Guests will have a special experience as the studio provides a hot tub. Guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker in the fully equipped kitchen. The studio also offers a barbecue. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

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    Apartment with Garden View

  • Max 6 Adults
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    This apartment offers a hot tub. Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker in the well-fitted kitchen. The apartment also provides guests with a barbecue. Boasting a balcony with garden views, this apartment also provides a minibar and a flat-screen TV with cable channels. The unit offers 3 beds.

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    Apartment with Balcony

  • Max 8 Adults
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    This apartment offers a hot tub. Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker in the well-equipped kitchen. The apartment also provides guests with a barbecue. Boasting a terrace with garden views, this apartment also provides a minibar and a flat-screen TV with cable channels. The unit offers 4 beds.

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    All Facilities for The Fives Beach Hotel & Residences - All Senses Inclusive

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Aerobics, Tennis equipment, Live sport events (broadcast), Mini golf, Movie nights, Snorkelling, Beach, Cooking class, Golf course (within 3 km), Diving.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
    Others bar, pool, food, wifi.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Family rooms, Lift, Designated smoking area.
    Bathroom Private bathroom, Toilet paper, Slippers, Free toiletries, Hairdryer, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Private entrance, Seating Area, Iron, Safety deposit box, Private pool, Ironing facilities, Socket near the bed, Air conditioning, Desk, Hot tub.
    Food & Drink Wine/champagne, Stovetop, Kitchenette, Coffee machine, Special diet menus (on request), Kid meals, Dining area, BBQ facilities, Barbecue, Room service, Refrigerator, Microwave, Restaurant, Minibar, Kitchen, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Security alarm.
    Services Wireless Internet.
    Cleaning services Ironing service, Laundry.
    Services & Extras Towels, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology Laptop safe, Flat-screen TV, Telephone, Cable channels, TV, Radio.
    Common areas Garden, Picnic area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Private check-in/check-out, Concierge service, 24-hour front desk.
    Physical distancing Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Kids' club, Children's playground, Entertainment staff, Evening entertainment, Kids' outdoor play equipment, Babysitting/child services.
    Pool and wellness Sun umbrellas, Steam room, Massage, Beachfront, Beauty Services, Spa/wellness packages, Spa lounge/relaxation area, Yoga classes, Fitness centre, Fitness, Spa facilities, Personal trainer, Back massage, Fitness/spa locker rooms, Couples massage, Neck massage, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
    Outdoor & View Terrace, Pool view, Balcony, Garden view.

    Location & Nearby Places

    5.7 Km from city center

    Calle Playa Xcalacoco Col. El Limonar

    4 Nearby Attractions

    Explore the Mayan ruins

    5.8 km

    Visit a Cenote

    6.3 km

    Beach Time

    8.2 km

    Eco-parks

    12.8 km

    About This Property

    Facing the beachfront, The Fives Beach Hotel & Residences - All Senses Inclusive offers 5-star accommodation in Playa del Carmen and has a garden, terrace and restaurant. Featuring room service, this property also provides guests with a children's playground. The resort features an outdoor swimming pool, fitness centre, evening entertainment and a kids' club. The resort will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Selected rooms come with a kitchen with a fridge, a microwave and a stovetop. At The Fives Beach Hotel & Residences - All Senses Inclusive each room has bed linen and towels. The daily breakfast offers buffet, à la carte or continental options. Speaking both English and Spanish, staff at the reception can help you plan your stay. Playa del Carmen Beach is a few steps from the accommodation, while Mayakoba Beach is 1.9 km away. The nearest airport is Cozumel International, 42 km from The Fives Beach Hotel & Residences - All Senses Inclusive, and the property offers a paid airport shuttle service.

    Guest Ratings For This Property

    7.8
    Based on 277 Reviews
    100% verified reviews

    Comfort

    8.49

    Cleanliness

    8.54

    Value For Money

    7.83

    Facilities

    8.17

    Guest Reviews

    Jenifer
    with friends
    1.0
    Bad
    do not stay here. your vacation will be ruined from the moment you step on the property.
    nothing
    the service and the accommodations,

    Published on 03 Jan 2024

    Farid
    group
    6.0
    Pleasant
    Ok stay for a place with grand potential!
    The hotel was nice, but was short of being good. Rooms were nice, but there was always uncertainty on what room you'll get depending on where you booked from. Folks who booked Tui got a different lower category and those directly got different. This ambiguity is not something I want in a relaxing holiday. While it was all inclusive, there were quite a few ridiculous add ons.. Like 200USD for Bali beds for the day. Or 200USD massages. The problem was all of these were negotiable. You could get lobsters for 80USD or 25USD depending on who you spoke to. As an all inclusive I don't want the headache of negotiating. I want it fixed and I am happy to pay if I see value. Our family was EPIC and was pointless. Everything that was promised was either pointless, or things like laundry etc. not provided. Collectively we booked nearly 12kUSD worth and we would never recommend it. The beach was nice, but not swimmable as below the blue water was seaweed, tree trunks, rocks and very sharp stones etc. If you swim you'll be able to hover over these and go across, but you can't take kids in. Then the ridiculous add ons like 12USD Coconuts or 80USD Lobster were just ridiculous. Besides the money, everything just lacked. The restaurants were nice, but there was always something missing.. Burgers but no fries, tacos but no guac or salsa. The quality of beef was particularly poor unless you paid for a premium steak. The resort is out of playa del carmen,. No taxi will come or take you unless you pay crazy prices. Pick and drops are 90USD each way by Hotel, but 43USD if you book yourself. I think this place has great potential. With relentless tipping you can get great service. The staff are excellent. Shame they have to rely on tips and not salaries. Nearly every room in our 6-7 room booking had something or the other breaking. 3 out of our party were unwell and throwing up, but the others were fine.
    The extras which were ridiculously random and expensive. 190USD for Bali beds, 12USD for coconuts, 80USD for Lobster.. I mean these are more expensive than New york Location of the resort is totally isolated. Beach is nice but tough to swim. Tipping everywhere!

    Published on 21 Dec 2023

    Stephanie
    family with young children
    4.0
    Disappointing
    If they can control the water odors and the flying pest everywhere, it will be a great resort to sta
    There was a lot of cross contamination of not cleaning the utensils before moving onto someone elses food. There was a lot of flying pest flies and knits everywhere on the open bar foods.
    Flying pests and odors in the room from the sewage, coming up to the drains Limited nightlife activities for adults

    Published on 12 Dec 2023

    Chehabeddine
    family with young children
    7.0
    Good
    Nice hotel, many avenues to explore. Make sure you ask and go for walks
    The hotel is nice and has many facilities. Staff is great as well.
    I booked a room with access to terrace but it wasnt available when we got there. We had to move to that room two days after our arrival which disrupted the vacation vibes. They offered the upgrade for free which compensated in a way.

    Published on 01 Dec 2023

    Yvette
    young couple
    9.0
    Superb
    Superb
    The property is beautiful and the gardens and spaces are beautifully maintained! Food preparation is world class and the staff serving the food are attentive and helpful. Beds were comfortable and serviced daily to a high standard.
    Checked in by the little guest services and found process inefficient. Our room was also not ready and came back twice which not great . Had to change room as was by energy pool and second room was good for us not being in a noisy spot

    Published on 02 Nov 2023

    Taylor
    solo traveller
    7.0
    Good
    Beautiful location, lovely place.
    Beautiful resort with plenty of pools and restaurants! Staff is incredibly friendly and helpful. The beach is stunning!
    The signage around the resort could be improved. Most nights I spent upwards of 20+ minutes looking for my villa as they all look the same and only have one sign on one side of the building. The buildings are getting a touch old and are starting to show their age: leaking roof, no running water while they repaired a heater. Room service was good but took so long you would have been better off to go find something yourself.

    Published on 24 Oct 2023

    Yla
    young couple
    8.0
    Very good
    Very good
    Right on the beach, food was good, the staff was excellent
    Really big property, there are no room with ocean view

    Published on 22 Oct 2023

    Shayla
    young couple
    9.0
    Superb
    My Experience
    The Food was amazing , the staff was great
    They dont give u wash rags for showers & no HOT water only Lukewarm they force you with timeshares & you pay the whole balance during check -in & charges 2.00 for environmental fee ( air) everyday your there

    Published on 19 Oct 2023

    Cody
    solo traveller
    10.0
    Exceptional
    Loved my stay and look forward to returning in the future!
    Let me started with - this review is not sponsored and being written entirely honest from my trip in September 2023 that I paid for myself. The property was very clean, welcoming, and private feeling compared to other resorts. Having the mix of beach and jungle theme was amazing! Private area for adults and separate areas for families was a nice touch to accommodate all types of guests. This resort offered entertainment in the evenings of live music, dancing, and outside vendors. As well as tennis courts, games, and areas to relax and take in the amazing landscaping everywhere. The food was great! No complaints at all! For lunch Breeze Burger, Love Pizza, and Chechen y Chak spots near the beach and the Natura Day Club restaurant by the adults only pool were all equally delicious! For dinner Arezzo - The Italian restaurant was top tier (staff was so so nice!) and the buffet restaurants Flavours and La Brasserie offered tons of varieties! As a whole, for the size of the resort there were so many options for food at most times which was nice. No place ever seemed overpacked! The room itself - I stayed in Villa 19 near the adults only pool and the suite was amazing. Rooms were modern, spacious, and extremely clean! The staff actually went to the extent of hanging a birthday sign and balloons in my room before I arrived which was so kind! I was so pleased with the room that sometimes I even preferred relaxing there instead of going out which should say a lot! - dont forget to tip your cleaning staff because they truly go above and beyond to make your stay comfortable and taken care of. To recap - Besides the minor check-in issue of being charged twice for my prepaid room (it was refunded) my stay was one of the bests Ive had and I would 100% return. The staff was incredibly kind from the reception, servers, bar tenders, cleaning staff, and villa ambassadors! (Shout out to Alan from villa 19 making sure I had anything I needed)!
    - The only issue I really encountered was upon check in the rep charged my card even though my booking was prepaid. The refund process wasnt the smoothest, I had to follow up a few times and the refund itself took some time (over 10 days) to get back. But I will say, everyone was mostly kind through this process. But if you arent on top of your charges, it would have been hard to notice. - The beach wasnt necessarily beach front, but I dont mind a short private walk with scenery of the jungle and wildlife! Actually preferred it so not a con at all but wished I knew prior to booking! - Sometimes the restaurant schedules didnt match what was advertised so there were a couple meals that I struggled finding a place open which was odd.

    Published on 13 Oct 2023

    Takako
    with friends
    7.0
    Good
    Good
    A lots of pools, cleaned facilities and restaurants. Pent house was luxury and very comfortable to stayed.
    Beach side of sea food restaurant, Thai restaurant and French restaurant was waiting so long and foods was awful. It wasnt enough hostesses.

    Published on 12 Oct 2023

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